Quick Facts About Star Nails
Star Nails place has received a mix of positive and negative comments, indicating both strengths and weaknesses within the establishment. In order to provide a thorough analysis, we will examine these comments and discuss the strengths and weaknesses of Star Nails place.
Starting with the strengths, one recurring theme in the comments is the quality of service provided by the staff. Several customers express their satisfaction with the services received, praising the staff for doing a great job on their nails and feet. One customer specifically mentions that their nails were done perfectly and they were happy with the results. Additionally, another customer mentions that the foot massage provided at Star Nails place is on point, and they have been coming to the place for 5 years. This indicates that the staff at Star Nails place are experienced and skilled in their work, providing high-quality service to their customers.
Another strength mentioned in the comments is the cleanliness of the establishment. One customer states that the place is very clean, which is an important factor when it comes to hygiene in a nail salon. Cleanliness is crucial to prevent the spread of infections and maintain a safe environment for customers. Therefore, the emphasis on cleanliness at Star Nails place is a definite strength.
Additionally, some customers appreciate the friendly atmosphere and customer service provided by the staff. One customer notes that the women at Star Nails place are friendly, which creates a welcoming environment for customers. This indicates that the staff prioritize customer satisfaction and make an effort to create a positive experience for their clients.
Now moving on to the weaknesses, one of the main criticisms mentioned in the comments is the inconsistency in service quality. While some customers express their satisfaction with the service they received, others mention their disappointment. One customer specifically mentions their disappointment with a rushed and subpar pedicure, where the staff did not provide proper care, barely scrubbed their feet, and forgot to cut their nails. This inconsistency in service quality is a weakness for Star Nails place because customers expect consistent quality regardless of their visit.
Another weakness highlighted in the comments is the poor customer service and unprofessional behavior of the staff. One customer mentions feeling disrespected and insulted by the two ladies at the front desk who refused to provide service and made derogatory comments in their language. This type of behavior is not only unprofessional but also creates a negative experience for the customer. Additionally, another customer mentions that the staff is unsmiling and uncommunicative, with some even wearing headphones and being distracted. This type of behavior not only creates an unprofessional atmosphere but can also lead to a lack of attention and potential danger for the customers.
Furthermore, one customer points out an important weakness regarding the hygiene practices at Star Nails place. They mention witnessing utensils being shared without proper sanitization, which can lead to health risks, specifically mentioning the possibility of transmitting diseases through blood transfers. This is a serious concern and highlights a weakness in the establishment's practice of hygiene and safety standards.
Overall, the strengths of Star Nails place include the quality of service provided by experienced staff, the cleanliness of the establishment, and a friendly atmosphere. However, the weaknesses include inconsistent service quality, poor customer service and unprofessional behavior, and potential hygiene issues. It is important for Star Nails place to address these weaknesses in order to improve their overall customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
I love this place my friend showed me it they did great on my feet this was the sec time getting them done an went back an got my nails done love the powder dip yen did a perfect job did the almond shape didn't like it I called went back in an she fixed them to a square shape they came out perfectly I was so happy with the results thank star nails will be coming back this place is the best.
I've been coming here for years now and I'm usually happy and satisfied, but this time, I was so disappointed. The lady who did my $37 spa pedi was in such a rush, didn't give any TLC, barely scrubbed my feet and forgot to cut my nails and by the time I realized that, the polish was already on. She didn't really put any effort into it And usually, the other women do. When you get a spa pedi, you expect to be taken care of, especially for damn near 40 bucks.
This place is my go to for my pedicures. The women here are so friendly. My foot message is on point. Been coming here for 5 years.
I have been a loyal customer since they opened over 10 years ago. Today is the day they lost me as a customer. I have no words to describe the level of disrespect I was treated with. I never leave reviews but the terrible attitude and facial expressions from the two ladies up front and them not wanting to help me when they were just sitting there really upset me. Amy, my go to, was off so they could have easily done a manicure but instead refused and asked me to leave because Amy was off. They looked at me and insulted me in their language, Vietnamese I believe when I told them I would wait for someone who was available. Just terrible! So sad. ????
They are great. Very clean and did exactly as i asked . quick but very detailed. Best place ive ever gotten my nails done
Sad the customer service has been lost. Not safe practice of sharing utensils without sanitization. This can lead to a STD through blood transfers.
Very unprofessional and rude staff. Both times I have visited my index finger has been injured. The staff do not even smile, nor converse with you, and have apple headphones in their ears talking to ppl unfairly distracted and dangerOus! Never going back!
Nina has been my go to person for over a year. Shes awesome!
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Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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