Quick Facts About C T Nails
Strengths:
1. Excellent nail service: Many customers praised the quality of the nail services provided at C T Nails. They mentioned that their nails were done well and they were happy with the results. This indicates that the salon has skilled and talented manicurists who can meet the expectations of their customers.
2. Clean and well-maintained salon: Multiple comments mentioned that the salon was clean and well-maintained. This is an important factor for customers when choosing a nail salon, as a clean environment can contribute to a positive experience and also ensures good hygiene practices.
3. Friendly and welcoming staff: Many customers commented on the friendly and welcoming atmosphere at C T Nails. They mentioned that the staff was always friendly, greeted them warmly, and made them feel comfortable during their visit. This indicates that the salon has a positive and customer-oriented staff, which can greatly enhance the overall experience for customers.
4. Convenient location: One customer mentioned that the salon is close to their house. This is an advantage for the salon as it makes it easily accessible and convenient for customers to visit. A convenient location can attract more customers and contribute to customer loyalty.
5. Personalized service: One comment mentioned that the manager, Ms. Hollywood, remembers everybody's name and greets them personally. This indicates that the salon provides personalized service and pays attention to their customers, which can create a sense of warmth and make customers feel valued.
Weaknesses:
1. High prices: One comment mentioned that the gel manicure was priced at $33, which the customer felt was expensive. This indicates that the salon may have higher prices compared to its competitors. High prices can deter price-sensitive customers and may limit the salon's customer base.
2. Limited nail services: One comment mentioned that the salon only offers dip nails and not acrylic. Additionally, the customer mentioned that it is always a full set and not a fill, which may not be suitable for customers who prefer fills. Limiting the range of nail services offered may limit the salon's appeal to a wider customer base.
3. Issues with eyebrow wax: One customer mentioned a negative experience with an eyebrow waxing service. They mentioned that the technician misunderstood their request and ended up waxing their eyebrows, resulting in a missing part. The salon charged the customer full price for the service, despite the mistake. This indicates a lack of attention to detail and customer satisfaction, which can negatively impact the salon's reputation.
4. Short durability of manicure: One customer mentioned that their dip nails popped off after four days. This indicates a potential issue with the quality of the products or the application process. Short durability of manicures can lead to customer dissatisfaction and may affect the salon's reputation.
5. Refusal to accommodate customer preferences: One comment mentioned that the salon refused to do the designs that the customer's niece wanted on her nails. This indicates a lack of flexibility and may lead to customer dissatisfaction. Not accommodating customer preferences can result in lost customers and negative reviews.
In conclusion, C T Nails has strengths in providing excellent nail services, maintaining a clean salon environment, having a friendly staff, and offering a convenient location. However, there are weaknesses in terms of high prices, limited nail services, issues with eyebrow waxing, short durability of manicures, and refusal to accommodate customer preferences. The salon should address these weaknesses to improve customer satisfaction and enhance its reputation in the market.
Best TL Reviews
First time here and Ana did my nails. I have small nails which means that a lot of people color outside the lines then they try to fix it but it never works out. Ana did an excellent job with my nails. I’m not used to paying $33 for gel manicure but the place was clean Ana was great and it’s close to my house. Definitely coming back again.
I've been to C T nails many times the past 6 to 8 months. They are always very friendly. The place is clean, and I always leave happy with my nails.
I love this place, manicurists are done their jobs very well. The manager Ms Hollywood is the funniest lady I ever met. She always greeting with all of her customers and she remembers everybody’s name, feels warm to be here.
Over priced for the quality. They don’t do acrylic only dip so it’s never a fill it’s always a full set. Dips are just consuming to soak, scrape off then reglue a new set.I was a good customer until they let me walk out with an eyebrow an a half. Got a wax and an elder lady didn’t hear I didn’t want eyebrows done this time (like I still didn’t have anything to wax yet) and BAM I felt the wax go on and there was no going back. There’s no point in being upset at this point because not like they can glue it back. The owner clearly saw I was MISSING the FRONT OF MY EYEBROW because of her tech and charged me full price. Safe to say I won’t be back.
On day four two of my dip nails popped off at some point during the day. 190 and my mani lasted 4 days.
Every one was so nice! There was a girl there that said it was her first day at the shop today but that she had been doing it for 10+ years! She was so pleasant!! I was in and out as a walk in in 40 minutes! Call ahead!
I took my grandniece who was visiting from out of town; she asked to get some designs on the nails but the lady( I think is the new owner) did some but refused to do what my niece wanted ; she charged her $80 ; that was 9 days ago and now my niece informed me the nails are coming off. I will not go there again or recommend her; miss the previous owner
The nail technician who helped me was Hollywood - super sweet woman. Very attentive, professional and friendly. I'm a little sad because i had asked for coffin nails and received square but still very pretty.
My mother Lin Ma went into this nail salon and came home raving about how wonderful it is! She was impressed by the professional service, the friendly staff, and the cleanliness of the place. Her English isn't great, so she wanted me to help write this review for her.
Whatever you wonderful people did, she absolutely loved her experience at C T Nails. She also told me to personally thank "Christina and Hollywood" for their unparalleled expertise and service. She thanks you and I extend mine as well for making my mom so happy!
C T Nails Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended