Quick Facts About Posh Nail Salon
Posh Nail Salon seems to have a mixed reputation based on the comments provided. Let's analyze the strengths and weaknesses of the salon using the feedback received.
Starting with the strengths, it is clear that Posh Nail Salon excels in customer service and friendliness. Multiple customers mentioned that the staff was prompt, welcoming, cheerful, and patient. This indicates that the salon values customer satisfaction and goes above and beyond to create a positive experience for their clients. The fact that they were able to handle young girls during a Mani/Pedi session speaks to their ability to cater to all ages. Additionally, customers appreciated the skillful service provided by the technicians, indicating that the salon is competent in delivering high-quality nail services. The salon's ability to accommodate walk-ins and provide quick service was also praised by a customer who needed a full set.
Moving on to the weaknesses, it is evident that the quality of the nail job is a major concern for some customers. One customer mentioned that their nails cracked and lifted only after 6 days, indicating a lack of durability or proper application techniques. Another customer received the wrong nail color initially, which suggests a lack of attention to detail. Furthermore, a customer complained about not receiving the full foot scrub they were supposed to get during a pedicure, leaving their heels with a lot of dead skin. This inconsistency in consistently providing the full range of services promised can lead to customer dissatisfaction.
Another weakness highlighted in the comments is poor communication. One customer complained about the nail technician not explaining the services or discussing nail details, only tapping their hands to switch sides. Another customer mentioned that the technician was involved in personal drama and was overheard shouting in a native language, which made them feel ignored and left out of the conversation. These instances indicate a lack of professionalism and attentiveness towards the client's needs and preferences.
Lastly, it is worth noting that one customer mentioned feeling rushed and being yelled at by a staff member who referred to them as "baby". This kind of behavior is highly unprofessional and can create a negative atmosphere in the salon, making clients uncomfortable and less likely to return.
In conclusion, Posh Nail Salon has strengths in terms of excellent customer service, skillful technicians, and being accommodating to various age groups and walk-in clients. However, weaknesses lie in the quality control of nail services, attention to detail, communication with clients, and professionalism of some staff members. Addressing these weaknesses would be crucial to maintain and improve the salon's reputation and customer satisfaction. Measures such as providing better training to technicians, ensuring consistent service delivery, improving communication skills, and emphasizing professionalism among staff members can help overcome these weaknesses and create a more positive and enjoyable experience for clients.
Best TL Reviews
Staff was very prompt and very friendly. However, I am highly disappointed with the quality of their nail job. My middle finger and thumb already cracked and the cracked part fell off so I had to file them down. My middle finger is also lifting. These nails are only 6 days old. I was in Gulf Shores on vacation and used this place bc my usual girl back at home wasn’t available before I left. Regretfully, I won’t be returning if I’m ever in the area again.
This is a great place for a pedicure while on vacation! Loved the technicians! They were so welcoming and cheerful! Great conversations while doing a wonderful job! Knowledgeable about toenail care too! I had them add some nail art and they did fantastic! Highly recommend this place!
Rude introduction, rushed, and yelled at me while calling me baby! Then continually yelled and contested with other employees about some drama they all was having . Then nail tech kept
shouting to multiple employees in the salon in native language and never spoke to me about what services or details of the services I was requesting…Just tapped my hands to switch hands. Then ended up giving me the wrong color . Had to go back to get the shade changed to what I picked . They have always done good with good service . But not today. Only two other customers there so idk
I took my 2 young girls in for a Mani/Pedi while on vacation and they did amazing with them. Very patient. I definitely recommend them. We did not have a long wait and my girls thoroughly enjoyed getting their first Mani/Pedi. Thank you so much!
Not from around here, wanted to get a full set. Got me in and out SO fast. Prices are amazing!! 10/10 recommend!! My nails look fabulous ✨
Absolutely precious. If you want a salon where you receive skillful service, and are not made to feel like your presence is an inconvenience, the you want to visit Posh Nail Salon. They will take good care of you!
Walked in for a pedicure on a Saturday of a long beach weekend. I was immediately greeted and asked what I needed. Picked my color and sat down in a massage chair. The female technician was exactly the type I needed for the moment. She was friendly but also allowed me to sit back and relax and read my book. It was a great experience and I wouldn’t hesitate to return here.
Very friendly staff, i did a pedicure only. My nails looked great however I didn't get a full foot scrub that i was supposed to and my heels still had a lot of dead skin(which was the main reason for stopping by). I didn't get that refreshed feel or look....
Place Pictures
Posh Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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