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Priscilla's Sala De Belleza

+1 408-929-2844
3140 Story Rd, San Jose, CA 95127 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Priscilla's Sala De Belleza

Priscilla's Sala De Belleza has received a mix of positive and negative comments. In order to provide an analysis of the strengths and weaknesses of the salon, we will break down the comments and evaluate various aspects of the business.
Strengths: 1. MUY BUEN SERVICIO RECOMENDADO HASEN MUY BUEN TRABAJO: This comment highlights the salon's good service and quality work. It suggests that the staff is skilled and provides a positive experience for customers. 2. Easy appointment, very nice staff, I always go here: The availability of easy appointments and the friendly staff are also mentioned as strengths. This implies that the salon is well-organized and can accommodate customers' needs efficiently. 3. This is such an amazing salon. I have been coming here for many years: The fact that a customer has been loyal to the salon for many years is a testament to its quality and consistency. It indicates that the salon has built a strong reputation over time.
Weaknesses: 1. NOT WORTH THE $$$$: This negative comment suggests that the salon's services are overpriced for what the customer received. The dissatisfaction expressed regarding the cost implies that the salon might be charging more than its competitors for similar services. 2. They just ended up burning my hair 2x, getting charged $270: This comment indicates a major flaw in the salon's service. The fact that the customer's hair was burned not once but twice raises concerns about the expertise and attention to detail of the staff. Additionally, the high price charged for this unsatisfactory experience worsens the perception of the salon's value. 3. A little pricey but they know how to do the best updo's: While this comment acknowledges the salon's expertise in updo hairstyles, it also highlights the issue of high prices. The perception of being "a little pricey" may deter potential customers who are looking for affordable options. 4. They're very distracted with talking on and on and answering phone calls: The criticism regarding staff distractions and lack of focus on clients' haircuts raises concerns about the quality of service provided. This weakness indicates that the salon may not prioritize customer satisfaction or prioritize their needs while in the salon.
From the comments, we can see that Priscilla's Sala De Belleza has several strengths, such as providing good service, having a friendly staff, and expertise in updo hairstyles. However, there are notable weaknesses as well, including a perception of being overpriced, concerns about the skill and attention to detail of the staff, and distractions that hinder the quality of service.
To address these weaknesses, the salon could consider the following actions:
1. Pricing: Conduct market research to ensure that the salon's prices align with industry standards and customer expectations. Offering competitive prices or promotions can attract more customers and demonstrate value for money. 2. Staff Training: Invest in continuous training and development for the staff to enhance their skills and expertise. This will ensure that customers receive high-quality and consistent service. 3. Customer Relationship Management: Improve customer communication and management by implementing appointment systems that minimize waiting times and prioritize prompt service. This will help prevent instances of customers feeling ignored or disrespected. 4. Minimize Distractions: Implement policies and guidelines for staff to limit distractions during working hours. This can include guidelines for limiting personal phone usage, enforcing a "no interruptions" policy during appointments, and promoting professionalism in the workplace.
By addressing these weaknesses and building on their strengths, Priscilla's Sala De Belleza has the potential to improve their overall customer satisfaction and attract new clientele.


Best TL Reviews

MUY BUEN SERVICIO RECOMENDADO HASEN MUY BUEN TRABAJO..
Easy appointment, very nice staff, I always go here .
NOT WORTH THE $$$$
I have years not going to a salon and this just reminded me why. Unfortunately left with a completely different thing that i wanted stayed from 11am-3:30pm and they just ended up burning my hair 2x gettin charged $270 definitely not worth it might as well get a box hair dye
A little pricey but they know how to do the best up do's and as you can see my daughters hair. Aqua Net really needs to me a come back. Curls would've lasted longer.
#2021willowglenhoco
This is such amazing Salon I have been coming here For many years The owner of the shop has been cutting my hair since I was in elementary school I highly recommend this wonderful establishment!!! Everyone that works there is amazing and so nice
Celia cut my daughters hair pretty short. At first she was even afraid to try to attempt it but it came out so good. Happy to have found this place and my daughter was very happy. She loves her new hairstylist;)
No vengan a este lugar si es que están buscando un lugar en donde respeten citas . Llegue a mi cita a tiempo y a pesar de eso espere una hora y fuimos totalmente ignorados . Llegaron otros después que yo , y a ellos los pasaron antes como al parecer se conocían . Fue de muy mal gusto esperar sin resultado alguno ,, después de una hora de esperar y repito ser ignorados me fui . No daré mi negocio a un lugar en donde no fui respetada como cliente ...
This salon does not have good service here. They're very distracted with talking on and on and answering phone calls. They are very rushed on their hair cuts and don't seem to take their time on their clients. I don't recommend coming here.

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Priscilla's Sala De Belleza Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location