Lena's Nails

+1 407-521-0408

6325 N Orange Blossom Trail #131, Orlando, FL 32810 United States of America

Open Today: -

Quick Facts About Lena's Nails

Based on the comments provided, there are several strengths and weaknesses of Lena's Nails place that can be identified.

One of the strengths mentioned is that Lena's Nails place opens earlier than most nail salons, meaning there is usually no wait time to be attended to. This is a positive aspect for customers who are in a rush or need to get their nails done early in the day. Additionally, one customer mentioned that the staff is professional, friendly, and approachable, creating a welcoming environment for customers.

However, there are also several weaknesses that have been pointed out. One common complaint is the poor quality of the nail services provided. Multiple customers mentioned that their nails would pop off or break within a few days of getting them done. This indicates that the durability and longevity of the nails may be a weakness of Lena's Nails place. The use of inadequate primer and the rushed nature of the nail technicians were both identified as potential causes for the poor quality.

Another weakness mentioned is the inconsistency in service. One customer stated that they had a satisfactory experience on their first visit, but subsequent visits were disappointing. This inconsistency in providing a good quality of service may indicate a lack of attention to detail or inconsistency in skill level among the staff members.

Pricing issues were also mentioned as a weakness of Lena's Nails place. In one case, a customer was charged more than expected for a pedicure and did not receive the gel that was paid for. Another customer mentioned a sudden increase in price after requesting a stiletto shape for their nails. These instances suggest a lack of transparency and potentially unorganized pricing structure, leading to customer dissatisfaction.

Poor cleanliness and hygiene practices were also brought up as weaknesses. One customer mentioned that the salon appeared to have no air conditioning, making it uncomfortable for customers. Another customer noted that a dirty scrubber was used during their pedicure, which is unsanitary and unprofessional.

In conclusion, Lena's Nails place has some strengths, such as early opening hours and friendly staff, but there are also several weaknesses that have been identified. These weaknesses include poor quality of nail services, inconsistent service, pricing issues, and poor cleanliness and hygiene practices. It is important for Lena's Nails place to address these weaknesses in order to improve customer satisfaction and ensure a positive and hygienic salon experience.

Best TL Reviews

I have been coming to this location for the last couple months. I always just get solid colors because they don't do anything else. The guy always does my nails and I never really have an issue with him but today was different I had my nails done in the hell was bubbling up looks super faded and just not my normal experience here. I paid $70 for my nails and my toes why did I pay for full service for a pedicure when they did not even do the basic massage. My toes also look clumpy so I'm not too happy with the service I received here today I had to leave and go to another salon and have them fix the mistake that they had done. I had asked the guy if he could please put a design at least over it to cover up the little bubble spots but he didn't seem very interested he did not want to do it so my $70 turned into $140 like I said because I had to pay someone else to fix their mistake...

I’ve went to them on about 5 different consecutive occasions. They open earlier than most nail salons, and there was never any wait time which is the only reason I regretfully went back each time. Each time I went, I would get either a fill in or full set. Each time my nails would literally pop off in a matter of a few days. I have no idea what kind of primer they are using. The guy who did my nails who sits in the first seat to the right is very rush full as if they have a lobby of plenty people waiting, and he completes a fill and full set in literally 10-15 minutes. Their acrylic burns like heck as well. I’ve finally said no more and for the past 3 months I’ve been going across the street to MD nails. They open later and they are much busier, but I’ll rather wait to get my nails attended to correctly.

Not only did they not know what they were doing but they lied about the price on a pedicure ended up paying 85$ and even though I payed for gel she did not add gel at the end and the paint started to chip. I kept telling her what I wanted and she messed up so bad on top of all of that when she went to scrub my feet she pulled out the dirtiest scrubber and it was thin obviously used a lot. I don’t recommend this place at all they just take your money for the most bare minimum work

This has been the worst experience ever first coming in to a hot building like no AC is on just hot air. To later leave to see my nails and toes don’t match. Broke 2 nails after the first week. I can say for the cheap price and rush service was a joke. Never again will this place get my money a JOKE. Shame on you the person who worked on my nails tells me I have to pay for you putting the wrong nail polish on my nails when I said something you said no right color and I break two nails it my fault! Please if you think about coming here for Service I’ll suggest if you care about what you pay for nails keep driving! And do better following CDC guide lines for COVID and wipe and clean down your area and change you towel you used on the previous customer NEVER VISIT this place Needs old staff back very unprofessional

I was so happy. Very gentle. I only get my nails done once a year in Washington State when I visit my daughter. I will definitely be back to this lady.

No!No!No! I go in to get my nails done cause I saw the good reviews. Its my graduation day I have my hair done,makeup,dressed like a model. I go in get greeted I asked if they do gel nails and how much; got price seemed good then showed a picture of nails I wanted plus (design$5). Was told price jumped $10 cause I wanted stiletto shape. I was like fine I didn't want the design then,I sat down picked a color black and a few moments later guy comes back asks me to pick again cause he didn't have the color. I walked out! First of all I asked for gel nails not gel color! So bye would never send my girlfriends there!

First I would like to say that everytime I go to have my nails done I am welcomed at the door. The staff is very professional, friendly and approachable. The service I receive and the work performed will continue to have me as a faithful customer.

This place the worse‼️It looked like they put clay on my nails. I asked for the owners to come look at my nails I could bend them they were so thin. He stated you want me to put 10 coats on your nails I can’t do that. I never asked for anything other then to get my nails done right. Well they didn’t try to fix the problem. They cut the nails off & I left their business never to return. We I couldn’t rate a 0