Kevin's Nails

+1 256-314-2502

2201 Woodward Ave, Muscle Shoals, AL 35661 United States of America

Open Today: Closed

Quick Facts About Kevin's Nails

Kevin's Nails place has a mix of strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Good prices: According to one customer, the prices at Kevin's Nails place are reasonable. This is an important strength as affordable prices can attract customers and encourage repeat visits. 2. Good service: The same customer also mentioned that the service at Kevin's Nails place is good. Good service is crucial in the beauty industry as it can enhance the overall customer experience and lead to positive word-of-mouth recommendations. 3. Personable and funny staff: It was mentioned that the staff at Kevin's Nails place are personable and funny. This can contribute to creating a friendly and enjoyable atmosphere, making customers feel comfortable and relaxed during their visit.

Weaknesses: 1. Cleanliness and odor: One customer mentioned that the salon was not very clean and had an unpleasant smell. Cleanliness is a basic requirement in any establishment, especially those involved in personal beauty services, as it affects customer satisfaction and health. 2. Limited staff: The same customer observed that there were only two people working at the salon. This can be a weakness during busy periods as it may result in longer wait times and potential delays in service. 3. Quality of work: Several customers complained about the quality of the nail services provided at Kevin's Nails place. Issues included improper filing and shaping of toenails, thick application of gel polish, and chipping of the gel nails. Inconsistent and subpar work can lead to customer dissatisfaction, negative reviews, and a loss of business. 4. Unprofessional behavior: One customer reported an incident where the salon owner responded rudely to a customer's request. The owner's unprofessional behavior, such as saying "I don't need you" and refusing to accept customer feedback, can be a major weakness as it can drive away customers and harm the salon's reputation. 5. Uncomfortable environment: Another customer mentioned that the salon was hot and muggy as the air conditioning was not functioning properly. An uncomfortable environment can negatively impact the overall experience and deter customers from returning.

In summary, while Kevin's Nails place has strengths such as good prices, good service, and personable staff, it also has weaknesses related to cleanliness, limited staff, quality of work, unprofessional behavior, and an uncomfortable environment. These weaknesses can have a significant impact on customer satisfaction, repeat business, and the overall reputation of the salon. Addressing these issues could help to improve the salon's performance and attract more satisfied customers.

Best TL Reviews

I go about every two weeks. Prices are good and service is good. ???? There personable and funny. I only see the two people working in there so if there busy it may take a minute. I get my nails done and eye brows.

First it wasn’t very clean in there and it didn’t have a pleasant smell. It wasn’t very busy so I got right in. I wanted my feet polished. They gave me this contraption with nails in it with color samples and it was nasty to the touch I felt like I needed hand sanitizer after touching it. They didn’t have none of the colors on the samples but I finally found one. He did a half job on filing and shaping my toenails. I had to go over it myself before he polished. I asked him could he use white to polish first so the bright color I picked out would pop. First he said NO! Then I said yes that’s what I want. So he used it. I had gel so after each polish he sat my foot under the uv light and kept sitting the light on my toes messing up my polish. I asked could I sit under the light a little longer only because he was putting it on thick and he said “. DONT COME BACK NO MORE. I DONT NEED YOU”.well that was rude. He said he doesn’t need a customer that has an opinion. He would rather do ppl he knows. I’m new to alabama and I told him wherever I go I will be new but yea I don’t recommend anyone to go there. And don’t let me forget it’s 80* and the air wasn’t on so it was hot and muggy. Never again …… but my polish was a 7 out of 10 ……

First time here, definitely going back. I have been earnestly searching for a salon since I move to this area over a decade ago. My daughter does acrylic nails and I am natural and most salon do really well on just one. They did a fantastic job with us both. I also had the spa pedicure with hot rocks, it was pure bliss for me. I truly may be done with my search. If you are in a hurry all of the time, come early. The salon is very popular and currently had two technicians.

Nice people. But was acting as if doing my nails the way i asked was too much and like they werent being paid for everything i asked for. 24 hrs and 80$ later my gel nails were chipping... didnt even know gel polish chipped but apparently here it does.

I have been looking for a place that does my nails the way i want them done. And Kevin's is that place . He listened to me and did exactly what I wanted done without any back talk. He didnt tell me it would look better his way like most of the places around here. I will always return to him for all my nail salon needs. And I highly recommend him to everyone I know. Thank you Kevin.

I didn’t like the shape of the nails I wanted (coffin) and I get that shape every time I go to a nail solan so I know what it’s supposed to look like. I told them I didn’t like the shape and instead of fixing it or offering to fix her mistake, the women insisted that she can take them off and I can go somewhere else because that’s how she does her coffin shapes.

I came here because no one else was accepting walk ins. The woman acted like she was tired and give out. She was very rough with my nails. I asked for oval shape and ended up with nit the shape I wanted. I told the woman I was allergic to gel polish so I just needed regular polish. She proceeded to go back and forth for me and a lady who was getting gel polish. I know have an allergic reaction on my fingers. After everything was done she left me at the hand dryer and never told me I was done until we asked. When we paid she gave us the wrong change and tried to keep the only until we got serious. Definitely would never go back!

I have been going here since September 2019 and I have never had a bad experience. Absolutely love this place!!! I had my nails done almost 2 weeks ago and they are still holding up great! #dipped #glowinthedark