Quick Facts About USA Nails
USA Nails place, based on the comments provided, has both strengths and weaknesses that should be assessed in order to determine the overall quality of the establishment.
One of the strengths mentioned is the affordability of the services provided. A customer mentioned that the prices were good and reasonable, making it an attractive option for those on a budget. Additionally, another customer commented that the prices were clearly explained, giving them a sense of transparency and confidence in what they were paying for.
Another strength highlighted by a customer is the skill and professionalism of one of the pedicurists, specifically Tiffany. This employee provided a fabulous pedicure and massage, leaving the customer feeling great afterwards. This positive experience indicates that there may be skilled and attentive employees at the establishment.
The lack of busyness and short wait time is another strength identified by a customer. This suggests that the salon may not be overcrowded and that customers can expect efficient service without excessive waiting times.
However, there are several weaknesses that must be considered when assessing the quality of USA Nails place. The most significant issue mentioned in the comments is the low quality of the acrylic nails provided by one of the staff members. This employee was described as rushing the job, using a file/drill aggressively, and leaving the nails thick and not to the customer's specifications. Additionally, the customer mentioned experiencing redness and heat in their fingers, as well as developing an itchy feeling and discharge under some nails afterwards. This indicates a lack of attention to detail and potentially poor hygiene practices in the salon.
Another significant weakness mentioned by a customer is the inconsistent pricing and charging practices of the salon. Some customers expressed dissatisfaction with being charged more than they initially agreed upon or being charged full price for a service that was advertised at a discounted rate for children. The discrepancy in pricing and the confusion surrounding it is unprofessional and may cause customers to feel ripped off or taken advantage of.
Several customers also complained about the cleanliness of the salon and the rudeness of the owners or staff. Comments mention the salon being dirty and unsanitary, as well as customers experiencing ingrown nails and cuts. The negative experiences with cleanliness and hygiene raise serious concerns about the salon's standards and practices. In addition, customers expressed disappointment in the rudeness of the owners or staff, which can leave a negative impression and deter repeat business.
Lastly, one customer mentioned that they had to go to another salon to have their nails fixed because the quality of the work done at USA Nails place was subpar. This indicates a lack of skill and attention to detail among at least one of the nail technicians working at the salon.
In conclusion, while USA Nails place may have affordable prices, efficient service, and skilled employees in some cases, the negative experiences related to poor quality work, inconsistency in pricing and charging, cleanliness, and rudeness raise significant concerns. Customers experienced discomfort, unsatisfactory results, and felt they were not treated fairly or respectfully. These weaknesses highlight areas for improvement and should be taken into account when considering whether to visit USA Nails place.
Best TL Reviews
Do not recommend this place at all. Waited for over an hour to get acrylic nails. The guy who did them was so awful. Did them in a rush, was so aggressive
with the file/drill, left them super thick and didn’t even do what I asked for. When I left my fingers were red and hot. A few days after having them I started getting an itchy feeling under a few of my nails and the next day had stuff coming out from underneath the nails. I went in to get them taken off and they used a tip of a nail to take them off, left my natural nails super thin and sore and still charged me to take them off.
Very upset I paid over 300 for me and my 2 little girls nails. They were basic mani and pedi with gel polish all our nails are peeling. The menue says 5-12 for kids set but had to pay full price for my 11yo! Drilled too hard on my little one thumbs where they bled????. On top of that they were trying to charge almost 400 when I asked them to break down what I'm paying for because the price didn't add up and it came down to 345 never going here again and definitely do not recommend I can say so much more ???????? waist of out time and my money!!
Very DIRTy owners are RUDE. My granddaughter nails peeled in 2 days plus she got a ingrown they cut my toe and told me one price and then charged my card 20$ more after I left a cash tip. Worse place ever they need to be SHUT down.
I got my nails done here and they look absolutely amazing I totally recommend this place if you want to get your nails done in Roswell NM they're at good price and beautiful.
I treated my adult daughter and her best friend to manis and pedis in September of this year and they had such a great time. The gentleman was very good at explaining the prices and the things they offered. The girls we so happy with the results. I would highly recommend them. We went on a weekday and didn’t have to wait at all.
My pedicurist was an older women who goes by Tiffany. Fabulous pedi and massage. Fabulous. Wish I could honor her with her native name. My legs felt so great which she was done.!!!!!!
It was almost laughable how bad this place was! The gentleman who did my nails was rough and rushed. His work reflected his effort and I immediately went to another salon in town to have my nails fixed.
Me and my woman both got pedicures. They did a great job. The place was not busy at all. Friendly and happy staff. A++
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USA Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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