Creative African Hair Braiding

+1 810-694-6200

5527 Saginaw Rd, Flint, MI 48507 United States of America

Open Today: -

Quick Facts About Creative African Hair Braiding

Strengths:

1. Quality work: Many customers expressed satisfaction with the braiding services provided by Creative African Hair Braiding. They mentioned that their hair looked as good or even better than the pictures they showed. This indicates that the stylists have the skills and expertise to create the desired hairstyle.

2. Professionalism: Customers appreciated the professionalism of the salon. They mentioned that appointments started on time and the staff was friendly and welcoming. This professionalism contributes to a positive customer experience and helps build trust and loyalty.

3. Clean and professional environment: One customer commented on the cleanliness and professionalism of the salon. A clean and inviting environment is important for customers to feel comfortable and relaxed during their visit.

4. Affordable prices: The affordability of the salon's services was mentioned by a customer. This can be a significant strength as pricing is an important factor for many customers when choosing a hair salon.

5. Friendly staff: Several customers mentioned the friendliness of the staff at Creative African Hair Braiding. This friendliness can create a welcoming atmosphere and make customers feel valued and appreciated.

Weaknesses:

1. Inconsistent communication: One customer mentioned difficulty in getting in touch with the salon regarding an appointment for Senegalese twists. This inconsistency in communication can be a weakness as it can lead to frustration and dissatisfaction among customers.

2. Long wait times: A customer expressed dissatisfaction with the time it took to get her hair done. Spending nine hours in the salon can be time-consuming and frustrating for customers, especially if they have other commitments. This long wait time can impact the salon's efficiency and customer satisfaction.

3. Limited availability: A customer mentioned that the salon did not book as many appointments in the past, but recently had more customers and fewer braiders. This limited availability can lead to longer wait times and difficulty in securing appointments for customers.

4. Lack of flexibility: While most customers praised the salon's ability to recreate the desired hairstyle, one customer mentioned that she had to keep calling to schedule Senegalese twists. This lack of flexibility in accommodating customer preferences can lead to a loss of business and negative customer experiences.

In conclusion, Creative African Hair Braiding has several strengths, including quality work, professionalism, a clean environment, affordable prices, and a friendly staff. However, they also have weaknesses, such as inconsistent communication, long wait times, limited availability, and a lack of flexibility. By addressing these weaknesses, the salon can further improve its customer experience and satisfaction.

Best TL Reviews

They did great work on my hair. I got senegalese twists and they made it look just as good or better than the picture I showed them. I highly recommend them!

Very nice people and they do good work! Try them out! And it is a salon next door called Mz. Tweet, check her out too! She does good work and keep it Covid-19 safe for all her customers!

Love this place, I've taken my daughter here since 2018 and today's service was just as good as the first. They are very professional, your appointment starts on time. Their work is neat and nice. We'll be back!

I liked them at 1st.i had to keep calling about getting Senegalese twist. When she finally got back to me she said everybody who did them hands hurt. LOL. I will not give them my business anymore.

Amy set it up exactly like the picture I showed her. And I had 2 braiders! Liked watching the other customers getting theirs done. Sister was directing like a Sargent and was on all our heads! She's come a long way since I first came to her and I was welcomed with a hug since I last came in. She remembered me and had no problem when I changed the hair do I wanted. Blessings Sister!

Amy was great this was my first time getting my Brazilian Braids done here... The price they give includes the hair as well. I'll definitely be coming back ???? my appointment was at 6:30am she gotten my braids done before noon!! Great atmosphere and very friendly staff ????

Great service, they didn't use to book as many appointments but today it was 4 people at 9 and 3 braiders so just make sure you don't have appointments after.

Clean, professional, affordable, and amazing work. Only downfall is time. I wish I had two people working on my head to make time go by quicker. Spent 9 hours getting my hair done. Definitely will be returning.