Modern Nails

+1 740-522-0612

75 Central Pkwy, Heath, OH 43056 United States of America

Open Today: -

Quick Facts About Modern Nails

Modern Nails place, based on the comments provided, seems to have a mix of strengths and weaknesses. In order to analyze them thoroughly, let's break them down and discuss each aspect in detail.

Strengths: 1. Flexibility in scheduling: Several customers mentioned that they were able to get an appointment on the same day they called. This indicates that the salon is accommodating and can cater to immediate requests.

2. Friendly and polite staff: Many comments mentioned the staff's kindness and pleasant demeanor. This is crucial as it creates a welcoming environment for customers and makes the overall experience more enjoyable.

3. Good service: A couple of customers praised the service they received, mentioning that their nail technician did an amazing job and delivered exactly what they wanted. This indicates that the salon has skilled technicians who can meet the specific preferences and demands of customers.

4. Positive first-time experiences: A few customers were happy with their first visit to Modern Nails place. They mentioned that their nails turned out great and they would recommend the salon to others. Positive first impressions can lead to customer loyalty and word-of-mouth referrals.

Weaknesses: 1. Inconsistent nail quality: One customer expressed dissatisfaction with the nail quality, mentioning that the lines were uneven and some nails had a triangular shape instead of the requested French tip. Another customer also complained about color variances and nails lifting after a week. Inconsistency in nail quality suggests a lack of attention to detail and a potential lack of skill among certain technicians.

2. Lack of availability for preferred technicians: A customer who followed their preferred nail technician to Modern Nails place mentioned that their appointment was not honored, and they had to reschedule due to the salon's error. This shows a potential miscommunication or organizational issue, leading to disappointment and inconvenience for the customer.

3. Disorganized shop: One comment mentioned that the shop was not as clean and tidy as expected. This suggests a lack of attention to cleanliness, which can be a turn-off for customers who expect a hygienic and pleasant environment.

4. Limited color options: A customer mentioned that the salon did not have the specific nude color they wanted. This indicates a potential lack of variety in the salon's nail polish collection, which could limit customers' choices and preferences.

Overall, while Modern Nails place has some positive aspects such as flexible scheduling, friendly staff, and positive first-time experiences, there are notable weaknesses related to inconsistent nail quality, lack of availability for preferred technicians, disorganized shop, and limited color options. These weaknesses can potentially deter customers and affect their overall satisfaction with the salon. It is important for Modern Nails place to address these issues and work on improving their nail quality, communication, cleanliness, and variety of services to enhance customer experiences and attract more clientele.

Best TL Reviews

This place is not the best at all I asked for a deep French tip, and the lines aren't even curved straight at all, and some of them are triangles I really don't recommend and I spent 90$ on nails that look bad, and they didn't have the nude color I wanted I don't recommend going somewhere that pays lots of money for awful quality nails. This is the first time I've been there and never going back I expected better, I don't want a French tip thays triangle amd ovals, i did not ask for this

Followed our old nail tech to this salon and the existing staff was extremely snarky. Booked over our appointment with our regular tech we followed here. Absolutely upsetting. The environment is not welcoming at all. Was pushed to 3:30 PM from 1 PM, so we have to reschedule due to living in the country. Do not recommend this place. You're better off looking for a different salon.

Great experience and my first time getting acrylics and great service. Good people.

1st time going to Modern Nails. Very happy with my nails and the service. Will definitely return and recommend!

Nope!! Pedi 5 star, nails 1 star!! Nails were terrible, different thickness, color variances, did not touch my cuticles. Nails started lifting after a week. Shop was in disarray, not ad clean as one would expect. Don't waste your money!!!

Nail tech did an amazing job, exactly what I wanted. They got me in the same day I called. If anyone is is curious about pricing I paid $80 for my full set with the design. I am so happy with the results!

Made an appointment and didn’t have to wait. Great acrylic and the manicurist asked many times if I was ok with the shape/color/design/length. Got exactly what I wanted!

My first time going yesterday and I had a really great experience. The staff is very nice and candy was very sweet I will 100% recommend going here and I will go here again.