Quick Facts About Nail Art
Strengths of Nail Art Place:
1. Quality Work: Customers have consistently praised the nail art designs and the overall quality of work done at Nail Art Place. The comments emphasize the satisfaction with the designs and how the technicians take their time to ensure perfection. This indicates that Nail Art Place has skilled and experienced nail technicians who can deliver high-quality nail art.
2. Customer Service: The comments highlight the friendly, caring, and personable nature of the staff at Nail Art Place. They take their time with each customer, even when busy, and make sure they are satisfied. This shows that Nail Art Place prioritizes customer service and strives to create a positive experience for their clients.
3. Cleanliness: Multiple comments mention the cleanliness of Nail Art Place. Customers appreciate the effort put into maintaining cleanliness, which is important in a nail salon to ensure a safe and hygienic environment for customers.
4. Skilled Technicians: The comments mention specific nail technicians by name, such as Andy and Casey, and praise their skills and experience. This indicates that Nail Art Place has technicians who are highly skilled and capable of delivering excellent results consistently.
5. Competitive Prices: One comment mentions the great prices at Nail Art Place. This suggests that the salon offers competitive pricing, which can attract customers who are looking for quality nail art at an affordable cost.
6. Efficient Appointment System: One comment notes that Nail Art Place strictly adheres to their appointment bookings, ensuring that customers do not have to wait. This signifies that the salon values customer time and has an efficient appointment system in place.
Weaknesses of Nail Art Place:
1. Inconsistent Service: One comment highlights a negative experience where the customer faced issues with the color choice, timing, and overall service. This indicates that Nail Art Place might have inconsistencies in their service, where some customers may not have a smooth experience.
2. Lack of Communication: The aforementioned negative experience also mentions a lack of communication from the nail technician and the owner. This lack of communication can lead to misunderstandings and leave customers feeling disregarded and undervalued.
3. Unprofessional Behavior: The negative experience shared in one comment mentions how the nail technician displayed unprofessional behavior by not speaking to the customer and trying to discourage them from getting a pedicure. This behavior reflects poorly on the salon's professionalism and customer service.
4. Lack of Alternatives: Another point mentioned in the negative comment is the lack of alternative options for the customer. They mentioned that they continue going to Nail Art Place because they haven't found anyone better. This suggests that there might be a limited number of nail salons in the area, leaving customers with fewer choices.
5. Customer Retention: The negative experience shared by a repeat customer raises concerns about Nail Art Place's ability to retain long-term customers. This incident highlights the importance of maintaining consistent quality of service to ensure customer loyalty.
In conclusion, Nail Art Place has various strengths such as quality work, excellent customer service, cleanliness, skilled technicians, competitive prices, and an efficient appointment system. However, the salon also faces weaknesses in terms of inconsistent service, lack of communication, unprofessional behavior from staff, limited alternatives in the area, and potential customer retention issues. It is crucial for Nail Art Place to address these weaknesses and work towards maintaining high standards of service to ensure continued success and customer satisfaction.
Best TL Reviews
great work. had a full set and they did so good on my design my second time going first time i went thought it was the best. pretty fast and does good
Nail Art never disappoints me! I love how no matter how busy they are they take their time with each customer. They are nice, funny and they care about their customers. Not to mention how clean they keep it. Andy is my personal tech, but the others are just as good too!
Try them out you want be disappointed!
Haven't gotten my nails done in a while... Did some searching online and found nail art. I can honestly say I love this place and will never go anywhere else!!!! Andy is my go to he's so funny and experienced!!! Great prices too !!!!
5 stars all day!!!
Casey is the best! A clean place and i always leave very happy. Coming from Boston it was hard to find a good nail place. After trying about 10, I settled and absolutely love this place. The owners Andy and Nina are kind and helpful. They strictly obey their bookings so you are never waiting for your appointment which is VERY rare to find!!!
First time I have had a pedicure. I would highly reccomend it. Nail Art is a good place. The girls were gentle and thorough, a nice warm foot bath, sugar scrub, a massaging chair while my feet were being pampered. Not expensive. Definitely going back.
I am giving this one star because of an AWFUL experience I recently received there. Tuesday I was there treating myself for my birthday to get my nails and toes done. I have been a repeat customer for some time. Each time I come I get the opening appointment (10am) there’s not been one time where my nail tech was on time, seems to be something wrong with the color choice I select, or some type a friction each visit. However I do continue to go back because it’s very very hard to find someone who can do and shape your nails how you like it. I say all of that to say, this day was no different, but with it being my BIRTHDAY just made it even worse. Well she comes in late AGAIN, I choose my color, once again there’s a problem with it. So I take to time to find another picture. Well all the while you can tell she doesn’t wanna do my nails at all which makes the vibe SUPER weird. She says not one word to me the entire time she’s doing my nails after, then proceeds to try to talk me out of doing my pedicure(asking me if I had enough time to get them done or not) after I’ve made an appointment to do just so! Next thing you know she’s doing my feet rings me up doesn’t even ask if I would like to reschedule this time. So when I myself go to ask to be scheduled for 3week(again lack of knowing anyone better to go to) she smiles and says: I think you should just find somewhere else to go, I don’t want to do your nails anymore. She said this right before the owner(whom did nothing nor said a word to me). No notice, no reason, no nothing. I have been giving them my hard earned money each and every 3 weeks so to not even be treated like a valued customer was sickening to me. Disgusted!!!!
LOVE THIS PLACE! Great atmosphere, so clean. I took my 8 year old for a manicure for her birthday and they were so kind to her. Very relaxing and personable. Highly recommend!
Very nice, clean place. Good atmosphere. Love my nails.
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Nail Art Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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