Quick Facts About Lakeland Nails Spa
Lakeland Nails Spa has received a mix of positive and negative comments. In order to understand their strengths and weaknesses, let's analyze the comments and categorize them accordingly.
Strengths:
1. Skillful Pedicures: According to one customer, the salon provided a decent pedicure service with good artwork on the big toes. The technicians were also described as nice.
2. Positive Experience: Another customer had an amazing experience and stated that the job done on their nails was great. They also highlighted the detailed work and mentioned that they would definitely return.
3. Good Acrylic Fill: A customer expressed satisfaction with their acrylic fill, praising the technician for delivering exactly what was requested. The pricing was also mentioned as reasonable.
Weaknesses:
1. Poor Communication and Customer Service: Multiple customers complained about the salon's communication and customer service. One customer mentioned their frustration with a miscommunication regarding the service, leading to unwanted results. Another customer complained about the lack of apology for the miscommunication and perceived indifference from the technician. The third customer criticized the rude and unprofessional behavior of the nail techs, mentioning that they rushed through appointments and spoke disrespectfully to customers.
2. Subpar Acrylics: A customer expressed disappointment with the quality of the acrylic service they received. They mentioned that the technician rushed through the process without properly prepping the nails or cleaning cuticles. The nails were described as having uneven tips, being too thick, and not being the same shape. The customer also complained about the excess acrylic left under the nails.
3. Inconsistent Quality: Some customers pointed out the inconsistency in service quality at the salon. One customer mentioned that while they had an amazing experience, they had difficulty understanding one of the technicians and had to switch to a different technician for the painting part. Another customer expressed disappointment with a shellac pedicure, stating that the salon did not clean or cut their toenails properly, which caused discomfort.
In conclusion, Lakeland Nails Spa has both strengths and weaknesses. They seem to excel in providing skillful pedicures, and some customers have had positive experiences with their services, particularly with acrylic fills. However, the salon struggles with communication, customer service, and consistency in delivering quality services. The negative comments regarding the technicians' behavior, rushed service, and subpar acrylics indicate areas of improvement for the salon.
Best TL Reviews
Horrible communication. Called to see if they could take two walk ins and they said yes. I was debating between a mani and pedi and decided to get a pedi instead. Only two workers there and the guy failed to communicate to me he couldn’t do pedi. Had I known I would’ve opted for the mani. He had me sit down at the pedi station and I was under assumption I’d be getting my toes done next to my sister. 15 mins later someone else walks in and he does her nails and that’s when I found out he wasn’t doing mine. It’s no wonder the other two nail salons are booked yet this one was empty when we walked in. Poor customer service, and worse off he could care less. Did not say sorry for the miscommunication. I will never return here even for a last minute urgent need.
I will not be going back to this salon again to have acrylics done. The girls that did our pedicures did a decent job, their artwork on the big toes is the best part, and they were super nice. The guy that did my acrylics did a horrible job, rushed through, did not do a manicure to prep my nails. He didn’t clean my cuticles back or anything, just slapped some white tips on and he couldn’t even do that right. The tips are too small for my nail beds. Which drives me crazy, they are too thick and not even close to the same shape. Also, he didn’t clean the excess acrylic out from under my nails, pictured below. I will be having them fixed tomorrow. I am so disappointed that my Mother’s Day will be spent do this instead of spending time with my kids.
First time here and they did an amazing job! I get my nails done every 2 weeks and after COVID it’s been hard to find a new decent priced place. Will definitely be back !
Jenny, I finally found my girl who knows how to do nails. I will be back for sure. The conversation was a whole vibe.... and how detailed you are Thank you! We need more like you for sure!!! You are amazing! I had to share my amazing experience❤
PLEASE DO NOT WASTE YOUR TIME & MONEY! This place is ran by the rudest, unprofessional “nail techs.” They don’t care for their customers and will definitely let you know by the way the speak to you when you have a simple question. They have no respect and are MEAN! They rush through appointments making your nails look horrendous. This place should be shut down. We do not need nail salon’s in Lake Land Hills that treat our community so horrible.
Amazing job on my nails! I got my acrylics filled and shellac on them. The gal doing my nails I could hardly understand and the guy had to take over painting them but I definitely will still be going back. The prices were not bad either.
Did a great job with my acrylic fill. She gave me exactly what I asked for! Love it so much!!!
I also broke a nail which had to be fixed. Great price for a acrylic fill and gel manicure.
Not my first time being disappointed with this salon. I ONLY go here if my family invites me because it is most convenient to them. I went in for a shellac pedicure, they removed my previous color and started on my new color right away without cleaning or cutting my toe nails. I have pretty deep nail beds, so without getting them cut regularly- it begins to be painful! I even asked her to cut and clean them out. She did one toe… PEOPLE NEED TO READ REVIEWS - because this place is not worth the visit.
Place Pictures
Lakeland Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:30 AM - 05:30 PM |
How to go there
Location
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