Venus Nails

+1 302-537-3870

208 Atlantic Ave, Millville, DE 19967 United States of America

Open Today: Closed

Quick Facts About Venus Nails

Venus Nails Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments and categorize them accordingly.

Strengths:

1. Talented Technicians: Scott, a nail technician at Venus Nails, is highly praised for his craftsmanship and talent. He takes his time, listens to customer requests, and ensures customer satisfaction. One comment specifically mentions his expertise in the ombre gel technique, which receives multiple compliments from others.

2. Friendly Staff: Multiple comments highlight the friendly and courteous nature of the salon's employees. Customers appreciate the welcoming atmosphere created by the staff, making their experience enjoyable.

3. Long-lasting Services: Some customers mention the longevity of their gel color and acrylic fills, stating that they last for weeks. This indicates that Venus Nails provides quality services that are worth the investment.

4. Clean and Relaxing Environment: The salon is commended for its hygienic standards, including clean sinks, tables, and restrooms. Additionally, customers appreciate the relaxing environment, highlighted by the relaxing music and comfortable massage chairs.

Weaknesses:

1. Wait Times: One customer complained about waiting for 15 minutes in the service chairs until someone came out from the back room. Although this may be an isolated incident, it suggests potential issues with the salon's organization and scheduling.

2. Inconsistent Service Quality: Negative comments regarding poor quality services, rude staff, and mistakes made during manicures and pedicures indicate that there may be inconsistencies in the service provided by certain technicians. Lacking attention to detail, using incorrect polish, and poor application techniques are mentioned, leading to dissatisfaction among customers.

3. Lack of Attention to Customer Preferences: Customers expressed disappointment when their requests were not addressed or their preferred polish was not used. This indicates a lack of communication or attention to detail on the part of the technicians.

4. Overpriced Services: One customer mentioned that they felt their manicure was overpriced considering the quality provided. This suggests that the salon's pricing may not always align with the expectations of the customers.

In conclusion, Venus Nails Place has several strengths including talented technicians, friendly staff, long-lasting services, and a clean and relaxing environment. However, there are weaknesses in terms of wait times, inconsistent service quality, lack of attention to customer preferences, and potentially overpriced services. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

My nail technician, Scott, recently moved to Venus nails from another local salon. I'm so relieved he stayed local because it took me a while to find a technician that is truly talented. Scott is a craftsman, takes his time, listens to my requests, and ensures I'm a happy customer. His ombre' gel technique is absolutely beautiful too. If you don't know what this is, ask. I had many compliments on my nails and curious folks wanting to know where I had them done. Find Scott. You won't be disappointed!

Great experience! Very friendly staff and I got exactly what I wanted (white gel with chrome powder). Will definitely go back :)

I am a lifetime customer. Holly does such an amazing job and takes it to perfection!! I get gel color and acrylic fills, and they last for weeks. Call for an appointment if you want Holly. All their services are done nicely.

Relaxing music with nail attendants who are gentle and courteous. Clean sinks, tables and restrooms this is the place I’ll visit when I’m in the Bethany Beach area. I like the exfoliating scrub and the massage chairs. Not fancy but certainly a good place for nails. It’s near the Giant. My GPS took me up the street.

Place was not busy and we waited in service chairs for 15 mins until someone walked out from the back room.

Worst and most $$$ manicure. Once I received two coats, guy had me sit under dryers to dry my nails. He placed the top coat bottle in front of me and had me put my own top coat on myself. Are you kidding me? $25 for the worst manicure and service was laughable.

This was a terrible experience and will never go back. I was getting married that day and was looking forward to a manicure and pedicure. They didn't even use the polish I wanted and did a very poor quality job. On top of it all they were very, very rude!!! The boy there was ignorant and nasty and so was the man who did my manicure and pedicure! What a very sad experience on my wedding day!!They don't even deserve one star!!

The worst pedicure I ever had. When I got home I noticed that the sides of my toes were missing nail polish. I don't think the person could see with the horrible lighting in the place. He had to keep putting his glasses on. Will never go back to this salon. Very dissapointed with the service. It was myself, my daughter and granddaughter who got pedicures. The only pedicure that was decent was my grandaughter's. She is only 7.

If I could give this place 0 stars I would. I got a simple pedicure and it was awful. She cut my nails crooked, nail polish was on the side of my toe, streaks in the nail polish and that was after I asked them to fix it the first time. It’s clear they don’t care, it sucks to pay 50.00 for a pedicure that I am going to redo once I get home! Do not go here!!!!