Quick Facts About Lucy Hair & Nail Spa
Lucy Hair & Nail Spa has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by customers is the durability of their nail services. One customer mentioned that their acrylic nails lasted almost five weeks, which is a significant amount of time for nail enhancements. This suggests that Lucy Hair & Nail Spa uses high-quality products and techniques that result in long-lasting nails. Additionally, another customer mentioned that Lucy is talented and keeps up with the latest nail trends, indicating that the salon offers trendy and up-to-date services.
Another strength highlighted by customers is the exceptional customer service provided by Lucy herself. One customer mentioned that Lucy always greets them on a first-name basis and has been seeing her for four years. This indicates that Lucy Hair & Nail Spa has built a loyal customer base due to the personalized service they provide. Another customer mentioned that Lucy always makes time for them, even if they walk in without an appointment, demonstrating a commitment to customer satisfaction.
There are also weaknesses evident in the comments. One customer had a negative experience with their nails, complaining about multiple breaks just four days after getting them done. They also mentioned feeling rushed during the service, and the fact that Lucy, the owner, did their nails in just 25 minutes. This suggests a lack of attention to detail and a rushed service, resulting in unsatisfactory nails. Another customer, who is also a licensed manicurist, described it as one of the worst experiences they have ever had at a nail salon, specifically pointing out the owner's poor service.
Another weakness mentioned is regarding the application of nail polish. One customer had a bad experience where the top coat balled up before even putting it in the gel dryer. The salon staff blamed the customer for choosing a bad nail polish brand and a light color. This indicates a lack of accountability and professionalism on the part of Lucy Hair & Nail Spa. The customer also mentioned that their cuticles were burned during the removal process and that the salon did not properly clean the nails after removing the polish, leaving behind grime.
Despite the negative feedback, there are still positive aspects that should be highlighted. Some customers expressed satisfaction with their other services, such as eyelash extensions and eyebrow shaping, indicating that Lucy Hair & Nail Spa excels in other areas besides nails.
In conclusion, Lucy Hair & Nail Spa has strengths in terms of the durability of their nail services and the personalized customer service provided by Lucy herself. However, there are weaknesses in terms of rushed and unsatisfactory nail services, as well as accountability issues regarding the application of nail polish.
Best TL Reviews
Always hooks me me I been off acrylic for almost a year and I see the difference in my nail enamel much stronger and nice and white these pic below shows the press on but bby do they last almost up to 5 weeks
I've been going to Lucy for 4years now, and refuse to go anywhere else. She's absolutely incredible, and I always leave with exactly what I wanted! She knows me and greets me on a first name basis. I love this place, and will always recommend them.
Lucy did my lashes OMG!!! She did an excellent job. It doesn't even feel like I have lashes. That's my new place for my lashes.
I had my nails done last Sunday. Lucy did my nails. Within four days I’ve had FOUR breaks on my nails. She rushed me through the process and “completed” my nails in 25 minutes! Lucy “the owner” did my nails & charged me $40 for a fill & one nail fix.
I’m a licensed manicurist … but I choose to get my nails done as a convenience & relaxing time for me!!
It was one of the worst experiences I have ever had at a nail salon… Especially by the owner
My one and only nail salon! Lucy is a rare gem and always makes time for me even if I walk in! She’s very talented and keeps up with all the latest nail trends!
Best nail salon I've been to for a while. They do trendy nails and do exactly what you ask for. Just always make sure u know the price before they start and be specific w what you want. Amazing nails every time. I think $13fill $25 full set.
The worst experience ever. They blamed me for choosing a bad nailpolish brand I got from their own shop, and for choosing a light color. The top coat balled up before even putting in the gel dryer. She then said she would only charge me for a manicure. I had her remove the nail polish and myit burned cuticles with the drill she took the gell off with. She didn't even remove the grime left behind the original "manicure". I removed it myself. If I could I'd give zero stars.
Good company! Lucy does my brows the best! Been seeing her she 2 years now
Place Pictures
Lucy Hair & Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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