Top Beauty Supply

+1 314-522-9999

932 Airport Rd, St. Louis, MO 63135 United States of America

Open Today: -

Quick Facts About Top Beauty Supply

Top Beauty Supply is a beauty supply store that receives mixed reviews from customers. Some customers appreciate the store and its offerings, while others have had negative experiences. In order to analyze the strengths and weaknesses of Top Beauty Supply, we will examine the comments provided.

One of the strengths of Top Beauty Supply is its loyal customer base. One customer mentioned that they have been shopping at the store for years and still consider it one of their favorites, even after moving away from the area. This loyalty speaks to the satisfaction and trust that some customers have in the store's products and services.

Another strength highlighted in the comments is the courtesy and protection shown by the store owners during a dangerous situation. When gunshots were heard nearby, the store owner promptly locked the doors and assured the safety of the customers before allowing them to leave. This displays a commitment to customer wellbeing and shows that the store owners prioritize the safety of their customers.

Additionally, one customer expressed gratitude for the friendly and helpful staff at Top Beauty Supply. They mentioned that the staff remembers them and provides assistance even when they are looking for items not on their list. This shows that the staff is attentive and goes above and beyond to provide a positive shopping experience.

On the other hand, there are also weaknesses pointed out by customers in the comments. One customer felt that the store was racist, as they experienced being followed around every time they visited the store. This made them feel like a criminal and they expressed disappointment and frustration over this treatment. This allegation of racism can be seen as a significant weakness for Top Beauty Supply, as it affects their reputation and potentially discourages customers from visiting the store.

Additionally, some customers mentioned that the store often does not have the items they are looking for. This can be frustrating for customers who have specific beauty needs or preferences and rely on the store to stock a wide variety of products. The lack of availability can be seen as a weakness for Top Beauty Supply, as it may cause customers to seek out alternative beauty supply stores that better cater to their needs.

Furthermore, a customer reported finding expired products on the shelves of the store. This raises concerns about the quality and safety of the products being sold. Selling expired products can damage the store's credibility and erode customer trust. It is important for Top Beauty Supply to ensure that they have proper inventory management systems in place to avoid such issues in the future.

Lastly, a customer described an incident involving allegations of racism, where the store allegedly made derogatory comments about the African American community. This situation further reinforces the claim that the store is racist and creates a negative image for Top Beauty Supply. Incidents like these can severely damage a store's reputation and lead to a loss of customers.

In conclusion, Top Beauty Supply has a loyal customer base and provides excellent customer service in some instances. However, there are clear weaknesses within the store, such as allegations of racism, lack of product availability, and selling expired products. These weaknesses need to be addressed in order for the store to improve its reputation and retain its customers. It is crucial for Top Beauty Supply to address these issues and take appropriate measures to ensure a positive shopping experience for all customers.

Best TL Reviews

I love this store. I travel 99 miles to shop there.

Ive been going to this place for years and today particularly there was alot of gun shots outside of the business close by. I want to say thank you to the man who owns the store and his wife bc he really showed common courtesy and protection unto the guests of their store. he locked the door and made sure the gunplay was over before allowing the people to leave. kudos to them!!! love them for that! also there was a sister who I just met and complimented her wig and we touched and agreed together in Jesus Name! wonderful how two strangers who believe in the same God gathers together as if we've known each other forever. hallelujah!

This has been one of my favorite beauty supplies in Berkeley for about 13 years. Although I no longer live in Berkeley it's still one of my favorites. I always find something that wasn't on my list. ???? Very friendly and helpful staff with good memory.

This place is extremely racist. Everytime I go in there they follow me around. Going in there makes me feel like a criminal. I have never stolen in my life and I don't deserve to be treated that way. Stop being cheap and buy cameras so you can watch people on the monitors. I would not recommend going here if your a person of color.

It's just an OK beauty supply store. A lot of times they don't have what I want.

This place is full of products that has been on the shelves past the expiration dates so always check the expiration date on everything you purchase I am not buying anything else from them do really need another beauty supply store there's one on every corner now the old Walgreens building on chambers and west Florisant another ones opening soon so that makes about 5 or 6 on west Florisant TK BEAUTY SUPPLY NOT TOP

The allegations of racism are most defiantly true. On February 27th 2018 there was an incident where this black lady stole from there. It would be an end to this story but sadly it's not. It's what top beauty and the ferguson police do next is what's most alarming. Instead of just filing the report they laughed and mocked this community by calling us and I quote "WILD ANIMALS" and after that the stereotypes and racism was so thick at that point they then acted as if my wife (a paying customer) was the one stealing. The looks and vile stares they gave her while the phrase "wild animals" was still being said was just disgusting from these "white cops" and "chinese" store owners. Luckily for me I know the Chief of Ferguson and will be chatting with him about this. They let their ignorance show and didn't know who they were talking in front of, big mistake. Black people stop spending with these non-black people in our community that get rich off of us then call us wild animals. I wish I could give them 0 stars and will be calling for a boycott of this store.

Went in here today to find some hair dye didn’t have what I was looking for and the old lady with glasses came following me around made me not won’t to shop here I hate them find another beauty supply if you can !!