Diva Nails

+1 270-282-3074

330 US, U.S. 31 W Bypass SUITE 200, Bowling Green, KY 42101 United States of America

Open Today: -

Quick Facts About Diva Nails

Strengths:

1. Friendly staff: Many customers commented on the friendly and welcoming nature of the staff at Diva Nails. This creates a positive and comfortable atmosphere for customers.

2. Reasonably priced: Several customers mentioned that Diva Nails offers affordable prices for their services. This makes it accessible to a wider range of customers and can attract more business.

3. Accepts walk-ins: Diva Nails allows customers to walk in without an appointment, which is convenient for those who may not have scheduled their visit in advance. This flexibility can attract more spontaneous customers.

4. Provides eyebrow waxing: Diva Nails offers eyebrow waxing in addition to nail services. This additional service can attract customers who are looking for multiple beauty treatments in one place.

5. Long-standing reputation: One customer mentioned that they have been going to Diva Nails for years. This demonstrates that the salon has built up a loyal customer base and has consistently provided satisfactory services.

6. Good workmanship: Some customers praised the skills and quality of work done by the nail technicians at Diva Nails. This indicates that the staff has the expertise and ability to meet customer expectations.

7. Positive customer reviews: Despite a few negative experiences, the majority of the comments are positive, indicating that Diva Nails has generally satisfied customers and has garnered a favorable reputation.

Weaknesses:

1. Inconsistent service: One customer mentioned a negative experience where they felt rushed and noticed crooked nails. This suggests that there may be some inconsistencies in the service quality, which can be a drawback for customers seeking reliable and consistent results.

2. Long wait times: In one instance, a customer had to wait for an extended period of time and eventually left with unfinished nails. Long wait times can be frustrating and inconvenient for customers, potentially discouraging them from returning.

3. Poor communication: The same customer who experienced a long wait time also mentioned a lack of communication from the staff. This can create misunderstandings and dissatisfaction, leading to negative experiences for customers.

4. Rude and rough treatment: Another customer described their experience as being rough and rude. This indicates that some staff members may not prioritize customer comfort and satisfaction, potentially driving customers away.

5. Pricing concerns: One customer mentioned feeling overcharged and suspicious that the technician pocketed some of the money. Pricing transparency and fair charges are crucial for maintaining customer trust and satisfaction.

6. Inconsistent nail results: Another customer expressed disappointment with uneven and different-shaped nails. Inconsistent results can be a concern for customers who desire a uniform and well-done manicure or pedicure.

Best TL Reviews

I love this place. Friendly staff, reasonably priced, accepts walk-ins. Don't have to wait very long.

Been going to them for years. They do great work and are good ppl. The prices are great as well they also do eyebrow waxing

Me and my daughter went in there about 7pm I was a little nervous because it was close to closing. At first it seemed like they was going to rush, but turned out they did a AMAZING job the man was kind and the took their time and did a very neat clean job on both of us! Will definitely go back and become a regular customer 5 star

1. My nails were put on crooked.

2. He started, put on my tips, and left me. Another tech came in and was going to pick up where he left off... But he called her away.

3. I waited awhile, then he comes and puts on the acrylic. Then he walks away again.

4Then I wait almost an hour ... I got frustrated from waiting and upset because of the placement of the nails with no corrections... I got up... Paid what I owed and left with my nails half done.

5. I will not be back!

I love them...the ladies are super nice and Kenny does such an amazing job on my nails EVERYTIME!!!...

Best place in BG. I highly recommend Kenny. He does a wonderful job every time.

I never do this but I just spent 2 and a half hours in this store for crooked nails , uneven sides and different shapes . I barley have a Pinky toe nail where they did my feet . And don’t even get me started on the $250 they charged me which im pretty sure he pocketed. These people was rough and rude. I do not recommend at ALL .

This was my 1st time going and I'm so glad I did 1st off I do not like being rushed when choosing my nail color my space and time was honored and they were so helpful, just that right there told me about themselves integrity and empathy are very important to me. I was making my very 1st move to BG and for that and giving me terrific service because I'm handicapped I have only 5 nails to do my left hand I'd lost in a medical misdiagnosis so, with what I've had exceptional work done by the The both of them very good team eitk amongst them. Through out my life and im 51 now I've learned never leave an establishment upset, talk and communicate things out especially the 2 I had think they were the owners they might of have a bad day and had me there well past 8pm they didn't di that fir any moral obligations they did it because that's true customsr care like it used be20 yrs ago traditions of respect need to come back om business community. Very pleased after writing thi made me realize I'm due for a fill and pedicure / those chairs were do amazing they'd let my 14yr old sit beside me an feel and experience what I was

Definitely go and never listen to hear say its the worst fir advertising a business cuz come on let's face it there's alot of "judgemental and perfectionism in society. You guys rock!!!!! Thank you Virginia