Quick Facts About Hawaii Nails & Spa
Hawaii Nails & Spa is a nail salon that has received mixed reviews from customers. Some customers have had positive experiences and praised the salon for its talented nail technicians and excellent service, while others have expressed dissatisfaction with their services. To provide an evaluation of the salon's strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, several customers mentioned specific nail technicians who provided excellent service. Lynn and Rachel were praised for their skills in pedicures, acrylic nail art, and dip nails. Their expertise attracted clients from out of town, which indicates their reputation and talent. Angela was also commended for her precision and attention to detail in nail fill services. These positive comments suggest that the salon has skilled and reliable nail technicians who can provide various nail treatments, satisfying different customer preferences.
The salon's customer service is another strength highlighted by positive comments. Customers mentioned that the employees were friendly, accommodating, and nice. One customer mentioned that even though there was a delay in getting her nails done, the staff handled the situation well and provided a satisfactory result. This demonstrates that the salon values customer satisfaction and handles unforeseen circumstances professionally. Additionally, the salon's cleanliness and organization were praised by one customer, suggesting a well-maintained and hygienic environment.
Another strength evident in the comments is the salon's ability to provide long-lasting results. One customer mentioned that her nails lasted for over a month, indicating that the salon uses high-quality products or techniques that ensure the durability of their nail services. Additionally, the salon was commended for avoiding thick and chunky acrylic gel applications, highlighting their attention to detail and ability to create aesthetically pleasing and proportionate nails.
Moving on to the weaknesses, some customers expressed dissatisfaction with the quality of their nail services. One customer mentioned that her nails looked as if a three-year-old had painted them, indicating a poor execution of the service. Another customer, while praising the salon overall, mentioned a negative experience in making an appointment, citing rudeness from the staff over the phone. These negative experiences suggest inconsistency in the quality of service provided and the customer service skills of the salon's employees.
In terms of weaknesses, it's worth noting that the negative comments regarding service quality and customer service were in the minority compared to the positive comments. However, these negative experiences should not be disregarded, as they provide areas for improvement for the salon. Addressing the issues of inconsistent service quality and ensuring professionalism and courtesy when dealing with customers over the phone or in person are important aspects to focus on.
In conclusion, Hawaii Nails & Spa has strengths in its skilled nail technicians, excellent customer service, long-lasting results, and cleanliness. These positive aspects contribute to attracting customers and maintaining a positive reputation. However, there are also weaknesses in terms of inconsistent service quality and occasional lapses in professionalism in customer interactions. By addressing these weaknesses and consistently delivering high-quality services, the salon can further enhance its reputation and customer satisfaction.
Best TL Reviews
It was recommended by a few people. But I wasn't satisfied and will return to blossom my regular go to. It looks like a three year old painted my nails. I did pay and tip and didn't ask for a discount. Wanted to give a fair critique.
I usually get my nails done with Lynn, she gives amazing pedicures. Rachel is phenomenal at acrylic nail art if that's what you're looking for. Lynn does great dip nails! Both are great options to snag an appointment with. I drive here from Sacramento for these two ladies!
I love this place ! Went for the first time last year, won't go anywhere else ! Their pedicures are amazing. The massage seats are epic and the employees do great work. I got a beautiful red sparkle gel polish, I love it !
I’ve been going here for a treat to myself since August of 2021!! They have been nothing but great to me, their nail art is amazing and have not disappointed me! The prices are great and they are the nicest nail salon I have been to! One thing that went bad for me was I scheduled a pedicure and full set and after getting my pedicure I had to wait quite a while to get my full set done but they were super nice about the whole situation and did my nails perfectly!! For all my fellow teens out there please go here they are amazing!!
I had the best pedicure of my life here today, as well as coming to Angela for the second time for a fill. The previous place I went did a really bad job on my fingernails and Angela was able to fix them and make them look amazing the first time, and I came back today and had the same wonderful experience. She is careful, precise, and they lasted with no lifting and stayed the right shape because she really takes care to get it right before you leave. She's quick and doesn't do the chunky thickness with the acrylic gel, it's been the perfect thickness and proportions every time. I love this salon so far and am really glad I listened to the good reviews and recommendations of others. Absolutely recommend this salon for nail needs!! Thanks Hawaii nails.
I live 20 miles EAST of Hawaiian Nails and spa, from the fancy town of Davis, however we have not a good Salon as this! Every girl is great but I do favor Angela. You won't be sorry they last over a month for me.
I love coming here, great service and care towards your pedicure or full set.
The reason why I am giving them a 3 star rate is because when I tried making an appointment, I felt very rushed, I couldn't get in any words because the lady over the phone was being very rude and kept interrupting me the whole time. I think the customer should be a lot better over the phone and in person.
Kevin is the absolute best! He takes his time and really listens to what you want. The salon is also very clean and organized.
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Hawaii Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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