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Tony's Nails

+1 925-243-1827
2002 Portola Ave, Livermore, CA 94551 United States of America
Open Today: 09:30 AM - 05:30 PM

Quick Facts About Tony's Nails

Tony's Nails has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. Below is an analysis of these comments to identify the strengths and weaknesses of Tony's Nails.
Starting with the positive comments, many customers praise Bee for her incredible nail art and designs. She seems to have a knack for replicating designs shown to her and has a strong artistic ability. This is a significant strength as it shows that Tony's Nails is capable of providing unique and visually appealing nail designs, which may attract customers looking for personalized art on their nails.
Additionally, the comments emphasize that all the staff members at Tony's Nails are kind and provide great customer service. This indicates that the atmosphere of the salon is welcoming and that the staff are attentive to their customers' needs, which is a significant strength. Friendly and accommodating staff can significantly enhance the overall experience and make customers feel comfortable and valued.
The prompt service received by a customer on their birthday celebration is another positive aspect of Tony's Nails. This shows that the salon is efficient and values their customers' time, which is crucial for customer satisfaction. Furthermore, the fact that the nails turned out great demonstrates the expertise of the nail technicians, indicating they have the skills and knowledge required to deliver high-quality manicures.
Several customers specifically mention being happy and feeling great after visiting Tony's Nails, indicating that the salon provides a positive experience and leaves customers feeling satisfied. This could be due to the skill of the nail technicians, the quality of the products used, or the overall ambiance of the salon. Nonetheless, making customers feel good after their appointment is a significant strength, as it is likely to result in repeat business and positive word-of-mouth recommendations.
On the other hand, there are a few negative comments that point out weaknesses in Tony's Nails. One customer complains about the lack of gentleness during pedicures, mentioning that she experienced pain. This is a significant weakness as it indicates a lack of attention to customer comfort and suggests that the staff members may not have the necessary training or technique to perform pedicures without causing discomfort.
Another customer mentions an issue with the quality of the pedicure and nail polish. The customer describes the nail polish as fluorescent orange and not what she expected. This indicates a weakness in the salon's color consultation process and suggests that the nail technicians may not be skilled in effectively recommending colors or communicating with customers about their preferences.
Furthermore, a customer complains about the lack of an undercoat during the pedicure, which resulted in chipped nails after just a few days. This highlights a weakness in the attention to detail and the consistency of the services provided. The failure to apply an undercoat not only reflects poor technique but also suggests a lack of quality control measures in place at Tony's Nails.
In conclusion, Tony's Nails has several strengths, including the ability to create incredible nail designs, the kindness and skill of the staff, prompt service, and leaving customers feeling great. These positive aspects contribute to the overall appeal of the salon. However, there are also some weaknesses, such as a lack of gentleness during pedicures, issues with the quality of nail polish, and lapses in attention to detail. Addressing these weaknesses in areas such as training, color consultation, and quality control could help elevate the overall reputation and success of Tony's Nails.


Best TL Reviews

Bee does incredible nails and designs. If you show her a picture, she can do it. ALL the ladies are kind and do a great job. Pedicures are terrific. I leave feeling great every time.
Mom and I went to celebrate our birthdays. Service was prompt and nails look great! Very happy with the time and care provided.
Tony's nails is the right place to get your nails done, Bee is an Amazing art maker on nails! I'm so happy to find Tony's ( Bee )
B did an amazing job on my nails ???????? today! They were mostly all lifting from another salon I visited about 2 weeks ago, and she fixed them all with no problem at all! I’m so happy that I was referred to her! Thank you B for taking care of my nails and for the super cute Halloween web design!
Been a few times and normally good. Last few times they are not too gentle with pedicures. I don’t think I’ll be back after the last time. I’ve never been in pain during a pedicure
Kelly I the absolute best. My ATF! It takes forever to find that one perfect tech that does it how you like it...Kelly is definitely a keeper!
Very professional and very happy with the results of a gel manicure and a pedicure.
Update... still a loyal customer after several years and they always do a great job!
I've received 2 pedicures here. I had to ask for undercoat. The first time they didn't and developed chips on multiple toes the third day. The color I chose did not go on like the chip in the book. When she did the first toe she should have stopped. And asked me was I sure? It came out fluorescent orange and I didn't notice it until after she was done. Now I have to go in and pay for a color change. The pedicure is priced right @ $30 plus $10 tip but it looks like I have to go back to Lavish and pay the extra ten bucks.

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Tony's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:00 AM - 06:30 PM
Sunday 09:30 AM - 05:30 PM

How to go there

Location