Quick Facts About Salon Gorgeous
Salon Gorgeous has received a mixture of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to consider these comments and analyze the different aspects of the salon experience.
One of the strengths of Salon Gorgeous is the professionalism and skill of the stylists. Amanda is specifically mentioned as being "warm, kind and professional" by one customer. This indicates that the salon has trained and skilled stylists who provide excellent customer service. The fact that Amanda's service is highly praised suggests that the salon has a high standard for its employees. Additionally, the customer mentions wanting to give more than five stars, indicating a high level of customer satisfaction.
However, there is a contrasting comment that highlights a weakness of the salon. This customer had a negative experience with their stylist who seemed inexperienced and unable to fulfill their request. The customer was charged a significant amount of money for a stylist to essentially delegate the job to someone else, and the end result did not meet their expectations. This suggests that there may be a lack of consistency in the quality of stylists at Salon Gorgeous, and that some customers may not receive the level of service they expect.
Another strength mentioned in the comments is the overall atmosphere of the salon. One customer mentioned feeling pampered and leaving with a smile on their face after their nail appointment. This suggests that the salon provides a comfortable and relaxing environment for customers, enhancing their overall experience. The presence of a coffee cart is also mentioned, indicating that the salon goes above and beyond to make its customers feel comfortable and taken care of.
Another strength of Salon Gorgeous is their ability to handle hair emergencies and fix previous mistakes. A customer had a bad haircut from another salon and Salon Gorgeous was able to provide an expert stylist to fix the issue. This demonstrates the salon's commitment to customer satisfaction and their willingness to take on challenging situations. It also speaks highly of the owner, Heather, and her willingness to personally intervene and ensure that the customer is happy with the outcome.
In terms of weaknesses, there are several comments that highlight inconsistency in the quality of service. One customer mentions spending years trying to find a stylist who can properly style their hair, and it was only after being referred to Heather Smith at Salon Gorgeous that they found satisfaction. This indicates that there may be some stylists at the salon who are not as skilled or knowledgeable. Another comment mentions having complete trust in Heather's abilities, suggesting that not all stylists may inspire the same level of confidence among customers.
While the positive comments about Salon Gorgeous are generally focused on specific stylists and their abilities, the negative comments seem to be more about the overall experience and satisfaction with the salon as a whole. This suggests that there may be inconsistencies in the quality of service provided by different employees, which can affect the overall reputation of the salon.
In conclusion, the strengths of Salon Gorgeous include the professionalism and skill of some stylists, the comfortable and welcoming atmosphere, and the ability to handle hair emergencies and fix previous mistakes. However, there are some weaknesses related to the inconsistency in the quality of service provided by different stylists and the overall customer satisfaction. Salon Gorgeous would benefit from addressing these weaknesses and ensuring a consistent level of service among all employees in order to enhance their reputation and customer satisfaction.
Best TL Reviews
Amanda is just the best! She takes great care. She's warm, kind and professional. Wish I could give more than five stars!
Terrible. The gal I was assigned to seemed like she didn’t know what to do. Didn’t know how to cut the style I wanted. I had a picture, but that didn’t help. She washed the hair then I had to wait with wet hair for 10mins til she got the owner to come look. The owner fast-cut my hair and my gal didn’t do any of it. Was charged $55 for a stylist to get someone else to do me. And it didn’t look like the picture or anything I wanted. I won’t go back or recommend them to my friends.
I always leave with a smile on my face. My nail tech is never rushed and I feel pampered every time????
Salon Gorgeous to the rescue! Had a bad cut with a different salon and needed an expert stylist to work some magic to fix it. Heather (owner) and Lexi teamed up to take this project on (same day emergency appt. - btw). Naturally, I had an event next day and even though the shop was busy, they took the time to calm my nerves and put some order to chaos. I appreciated the honesty on how to fix it and the outcome was the best anyone could hope for. Let me just emphasize how rare it is to find a salon owner who would take this on last minute and use the opportunity to train an up and coming artist. Lexi is good hearted, energetic with a great attitude, soft touch and a rising star in the world of hair. Loved the all in one hair stations so you can be washed and cut in one place. They also have 2 nail techs on site with pedicure chairs and a coffee cart. Shop has a comfy feel and very welcoming. Definitely the only place, in this area, that will be touching my hair going forward. Well done Salon Gorgeous!!
I spent years trying to find someone that could style my hair. A friend referred me to Heather Smith 7 years ago and I have been a happy customer since. She will try to please you, but she is always honest too if she believes a style isn't right for you she will let you know! I highly recommend this shop the staff is great.
Our family loves Salon Gorgeous! Heather has always been amazing to work with. When we are there all the stylists are friendly and chat with the other stylists’ clients. I love that I can just sit down in Heather’s chair and say do whatever you want and have complete faith and trust that I will love it!
My girlfriend has been going here for 2 years and getting her hair done by Clint and she loves the job he does. He always gets her in quick and always exceeds her expectations. He does a great job i would recommend him to everyone. Thanks for the great job clint
This place is absolutely amazing! Always the best service and great pricing! My mom and I have been coming here for years. We have extremely curly hair and my whole life it's been a struggle to find a good hair dresser! We finally have! I will forever always go here! It's always clean and comfortable as well :) love love love this place!
Salon Gorgeous Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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