My Bella Nail Spa

+1 704-844-6668

3321 Siskey Pkwy, Matthews, NC 28105 United States of America

Open Today: -

Quick Facts About My Bella Nail Spa

My Bella Nail Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses of the place.

One of the strengths mentioned in the comments is the efficiency and welcoming nature of the staff. Customers have praised Sam and his wife for being quick and efficient in their services. This is a valuable strength as it shows that the staff prioritize customer satisfaction and strive to provide a satisfactory experience.

Another strength is the availability of a wide range of trending nail colors. Customers appreciate having many options to choose from, and Sam's ability to pick colors that complement their skin tone. This shows that My Bella Nail Spa stays up to date with trends and caters to the individual preferences of their customers. Additionally, the positive comments about getting compliments on their work indicate that the nail technicians are skilled and provide high-quality services.

However, there are also weaknesses highlighted in the comments. One customer mentioned that the pedicure was not thorough and the polish began chipping within days. This indicates a lack of attention to detail and inadequate service quality in the pedicure department. Similarly, another comment mentions disappointment in the gel manicure, as the layers felt thin and the nails started chipping and peeling within a week. This suggests a lack of durability in their products and techniques, leading to unsatisfactory results for some customers.

Furthermore, one customer had a negative experience with the appointment system. They expressed frustration over the lack of communication and organization when trying to book a manicure for themselves and their daughter. The customer felt that their request for a specific time was not considered, and they ended up waiting for an extended period before receiving their services. This indicates a weakness in their customer service and organizational skills, as the comment emphasizes a lack of professionalism.

Despite the weaknesses mentioned, there are still positive aspects that shine through. Many comments highlight the exceptional service provided by specific nail technicians, such as Chloe and Cory. This indicates that even though there may be weaknesses within the overall establishment, individual staff members still excel in their skills and provide satisfactory service to customers.

In conclusion, My Bella Nail Spa seems to have strengths in efficient and welcoming service, a wide range of nail color options, and skilled nail technicians. However, weaknesses have been identified in the lack of thoroughness in certain services, durability of certain products and techniques, and issues with the appointment system. It is important for the salon to address these weaknesses to ensure consistent customer satisfaction and maintain a strong reputation in the industry.

Best TL Reviews

Sam and his wife are quick efficient and very welcoming. They have lots of trending nail colors. Sam always picks beautiful colors that compliments my skin tone. I’ve found my nail salon. Make My Bella Nail Spa your choice. You will not be disappointed.

LOVE this place! Everyone does a great job and is so nice. I always get compliments on their work!

Pedicure not thorough. Polish began chipping within days. Would drive 10 minutes down the road to Ivy Nails in Indian Trail.

Chloe is the best. Shes like a surgeon, exact and with great results . My nails lasted 3 weeks and could have been longer had I not needed a pedi, which I may add that Cory was amazing with the pedicure. He did a brilliant job

The staff is so wonderful! They are sweet, caring, quick, efficient and super helpful. I walked in without an appointment and they were kind of busy so as time passed I realized I was running late for the airport and I asked if 2 people could work on my nails and toes at the same time to go faster and they accommodated me very quickly. They worked efficiently, fast and my nails look absolutely perfect! I really appreciate their help and flexibility with me. I tipped each person really well but honestly I wanted to give them a hug for being so helpful!

I have gone a few times in the past couple of years. I initially got gel manicure with a cute design and they lasted a couple of weeks. I recently started going back since I've had more time for myself but got SNS the first time back. It was cute and they lasted 2 weeks since my nails grew quickly. This time I went back to gel to see what I preferred. The layers felt thin but it looked cute. It hasn't even been a full week and they're all chipped and peeling. I'm kind of disappointed, I really liked this place but feel like I wasted my money last week.

Came in as a walk in and Chloe gladly took me in and helped me pick my colors! I got SNS with tips (5 different nail colors) all neon. She did an amazing job and they look very clean. $60 was a little pricey but worth the quality. I would recommend.

WORST EXPERIENCE EVER!

Go to Evolution or Aloha before you book here!

I called in the morning to make an appointment for me and my daughter to get a manicure before leaving on a trip the next day. Requested 2 manicures and asked what time that afternoon they could take us without a wait. We were short on time but flexible and so we gave them the opportunity to let us know what worked best for them. They would not state a time and so we said 3:00pm and stressed that we did not want to wait before we were seated for our manicures as we had lots to do before leaving town. We arrived at 3:00 and after waiting 25 minutes my daughter was taken (after I asked to talk to someone about the delay). After they finished with my daughter, I took the chair and she refused to give me a manicure. She said that I had only made an appt for one. Needless to say, I was furious and will never return to this place. They don't do a very good job anyway and are our last resort. We will not be back!!!