Allure Nails And Spa

+1 909-961-2220

1310 S Riverside Ave Ste 3C, Rialto, CA 92376 United States of America

Open Today: -

Quick Facts About Allure Nails And Spa

Allure Nails And Spa has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of the place, let's break down the comments and evaluate each aspect.

Strengths: 1. Itemized Pricing: Customers appreciate that the prices at Allure Nails And Spa are itemized per service desired. This transparency allows customers to know exactly what they are paying for and can make informed decisions about which services to choose.

2. Excellent Customer Service: Multiple customers have mentioned that they were pleased with the customer service at Allure Nails And Spa. This indicates that the staff is attentive, friendly, and accommodating to the needs and preferences of customers.

3. Clean and Newer Place: It is mentioned that the salon in Rialto is pleasantly clean and relatively new. This creates a more comfortable and hygienic environment for customers, enhancing their overall experience.

4. Skilled and Meticulous Technicians: One customer specifically praised the meticulousness and decision-making skills of a technician at Allure Nails And Spa. This suggests that there are skilled technicians who can provide excellent results.

5. Best Time: According to one customer, the mornings are the best time to visit the salon, as it can get crowded later on. This information can be useful for customers who want to avoid long waiting times or overcrowding.

Weaknesses: 1. Nails Chipping: One customer mentioned that their gel pedicure chipped only a few days after getting it done, despite paying extra for gel polish. This indicates that the longevity of the gel polish may not meet customer expectations.

2. Inconsistent Service: A customer reported that their nails were not properly done, with gaps on the sides and rushed application during a dip powder manicure. This suggests that the quality of service may vary, depending on the technician or appointment.

3. Language Barrier and Miscommunication: A customer noted that the staff members were conversing in a different language, despite the salon having a sign specifying that English should be spoken. This may lead to miscommunication or discomfort for some customers who do not understand the language being spoken.

4. Overpricing for Quality: One customer expressed dissatisfaction with the quality of work they received in relation to the price paid. This suggests that the salon may be charging higher prices without delivering the expected level of quality in their services.

5. Appointment Delays and Disorganization: A customer mentioned waiting for an hour despite having an appointment, and others with appointments being serviced before them. This indicates a lack of organization and efficiency in managing appointments, leading to customer dissatisfaction.

In conclusion, Allure Nails And Spa has several strengths, including transparent pricing, excellent customer service, a clean environment, and skilled technicians. However, there are also weaknesses such as inconsistent service quality, issues with nails chipping, a language barrier leading to miscommunication, questionable value for money, and appointment delays. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation in the industry.

Best TL Reviews

I got dip and clear gems with my cuticles cut. Including gel pedicure. Prices are itemized per service desired. I was pleased with my service's. I did have to come back and get my nails fixed. Excellent customer service. Pleasantly clean and newer place in Rialto. Can get crowded mornings best time.

Omg!! I cannot be more pleased with my service and results. I did not get the name of the gentleman who did my set but he was meticulous! He made decisions and suggestions that were perfect. Will go back again for sure!

I got my nails done Saturday morning 4/18 I ended up getting gel pedicure and gel manicure today I realized my toes have chipped I paid an extra $15 for gel polish to have it chip when I'm told it last longer than regular polish ????‍♀️

Love this place. Seven is the person I like doing my nails. No complaints with the others, but my choice is him

Horrible service! My sister took me here for my birthday. I had Mary work on my nails and and another person on my feet. I've gotten gel manicures before elsewhere. Never have I had anyone cut the sides of my nails and say it's going to look better when they grow out...I don't need them to look better later... I want it to look better now! She also made my finger bleed by cutting too close to the cuticles. The person doing my feet also did the same thing to my toes. Got my nails done on August 28th and now... less than a week later the gel on my nails are coming off!!!

The ladies also talked non-stop to each other in whatever language that they speaking and I find that funny when this place has a sign that says this is an english only zone?

What happened to customer service? Plus they are way over priced for the quality of work you get. Never will I go there again!

Worst service if you chose regular color they paint your nails like shit… leave your nails lumpy little do they know I’m a licensed cosmetologist and will definitely report them to state board because nothing is done state board regulations!!!! Don’t come here all they want is your money but can’t provide customer service period!!!!!

I went in with an appointment waited an entire hour to get serviced. Other people with appointments were walking in and getting serviced before me. I finally told someone and they said I had to tell the workers I was next!!! Anyways, my pedicure is good , but my dip powder manicure was HORRIBLE!!! The lady who did them was rushing and left gaps on the sides with no powder filled in. I barley have 3 days with them and it looks like I have had them for a month.

El mejor lugar que e vicitado para manicure supero mis espectativas ????