Carney Village Nails

+1 410-661-8982

9613 Harford Rd # D, Baltimore, MD 21234 United States of America

Open Today: -

Quick Facts About Carney Village Nails

Carney Village Nails place has received both positive and negative comments from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments in more detail.

Starting with the negative comments, it is clear that there have been several instances of poor service and dissatisfaction among customers. One customer complained about the removal service, stating that the technician ripped the nails off with clippers instead of soaking them off, causing pain and discomfort. This reflects a lack of professionalism and proper technique on the part of the technician. Another customer described a pedicure experience where the technician scrubbed their feet excessively, causing red abrasion marks and blisters that lasted for two months. This indicates a lack of attention to the customer's comfort and well-being, as well as a potential lack of skill on the part of the technician. Additionally, another customer mentioned a bad experience with a pedicure where the technician was more focused on socializing with coworkers rather than providing quality service. The water was cold, the nail polish application was sloppy, and the dry skin on the customer's heel was not properly addressed. This demonstrates a lack of attentiveness, professionalism, and attention to detail. Lastly, a customer expressed feeling uncomfortable and unwelcome during their visit, specifically mentioning being the only African American woman in the salon and feeling stared at. This raises concerns about potential discrimination or lack of inclusivity within the establishment.

On the other hand, there are also positive comments about Carney Village Nails place. One customer conveys their wife's love for the salon, indicating that there are customers who have had positive experiences and are satisfied with the services provided. Another customer expressed their love for the salon and how it makes them feel relaxed and welcomed, specifically mentioning a nail technician named Vivian who always does a great job with their nails. This highlights the presence of skilled and attentive technicians who can create a positive and enjoyable experience for customers. Similarly, another customer describes the salon as the best they have ever patronized, commending its cleanliness, adherence to COVID-19 protocols, friendly staff, extensive selection of nail colors, and excellent service. They note that they have never had a bad experience or encountered any negative comments or actions from the staff.

Based on these comments, we can identify several strengths and weaknesses of Carney Village Nails place.

Strengths: 1. Skilled Technicians: Some customers have praised the expertise of certain nail technicians, such as Vivian and Lee, who provide excellent service and deliver satisfactory results.

2. Relaxing Atmosphere: Many customers have mentioned feeling relaxed and welcomed at the salon, indicating a pleasant environment that contributes to a positive experience.

3. Cleanliness and COVID-19 Protocols: The salon has been commended for its cleanliness and diligence in following COVID-19 protocols, prioritizing the health and safety of customers.

4. Selection of Nail Colors: Customers have appreciated the salon's wide and updated range of nail colors, including dip and gel options, providing them with ample choices.

Weaknesses: 1. Poor Removal Service: The salon has been criticized for its nail removal service, with one customer mentioning that their nails were ripped off with clippers instead of being properly soaked off.

2. Inconsistent Service: Some customers have experienced inconsistency in service quality, with technicians exhibiting different attitudes or levels of skill from one visit to another.

3. Lack of Professionalism and Attention to Detail: Complaints about cold water during pedicures, sloppy nail polish application, and neglect of dry skin on the heels indicate a lack of professionalism, attentiveness, and attention to detail on the part of some technicians.

4. Potential Discrimination or Lack of Inclusivity: A customer felt uncomfortable and stared at, suggesting potential discrimination or a lack of inclusivity within the salon.

In conclusion, Carney Village Nails place has both strengths and weaknesses. While it has some skilled technicians, a relaxing atmosphere, cleanliness, and a wide selection of nail colors, there are also issues with poor removal service, inconsistency in service quality, lack of professionalism and attention to detail, and potential discrimination or lack of inclusivity. It is important for the salon to address these weaknesses and work on improving its services in order to provide a consistently satisfactory experience for all customers.

Best TL Reviews

Came in for the only nail removal service offered, which was soak off. The only service provided was ripping the nails off with clippers. My friend was in pain during this entire service, which she stated to the man several times. He then stated a soak off takes a longer amount of time. We told him he weren't in a rush and that he didn't even ask if we wanted them soaked off (we assumed they would be soaked off, as that's the only removal service offered). He then tried to charge the price of the soak off. I do NOT recommend this salon to anyone!!!!!!!!!!!!

I went to this shop bi weekly for around 8 months I saw the same nail technician every time. During my last and most recent visit in July My technician scrubbed my feet until they had red abrasion marks that formed blisters and peeled painfully for 2 months straight. I have no prior history of this and actually have photos of my feet before and during that pedicure and after the pedicure

My wife loves ❤️ this place. Always has her nails ???? done here

I went there for a regular pedicure. nothing fancy, cost was 50.00. Worst service I ever had. The technician was only concerned about carring on with her Co workers. The water was cold. She didn't paint the big toe nail correctly. The bottom wasnt painted all the way down. I had to ask for her to exfoliate the dry skin on the heel and she cut the back of my heel and didn't get the dry skin off. I wouldn't recommend this nail salon to anyone

I love this nail salon! They make me feel so relaxed and welcomed. Vivian always does a great job with my nails and I always receive compliments on them! I am so thankful that I was recommended to this nail salon!

Truly the best nail salon I have ever patronized! It’s very clean, they are diligent about covid protocol, everyone is very friendly and accommodating- I’ve never felt like I was being talked about or laughed at, they have an updated, large and excellent selection of matching nail colors- dip & gel and they always do an amazing job! There pedicure chairs are large and comfy with great massage features too. I’ve always left relaxed and very satisfied with my mani/pedis. I can’t think of a bad experience or comment to mention!

I found this place around summer 2021 when I initially came, I loved their service and atmosphere. The second time I came, my nail tech wasn’t very pleasant which surprised me because the first time she was very sweet etc. This is my 3rd time here and I just felt so uncomfortable . I was the only African American woman in the salon and they just stared at me as if they wanted to say what am I doing here. I probably won’t ever come back.

Lee is the best and does a great job with my nails! I thoroughly enjoy my pedicure and manicure every time! Her pedicures are so relaxing. Lee takes her time and really takes pride in providing great service to her customers. She wants them to feel “beautiful” when she’s done - her words. Very satisfied client!