Quick Facts About The blue orchid nail spa
The Blue Orchid Nail Spa has received both positive and negative comments, which provide insight into its strengths and weaknesses. It is important to thoroughly evaluate and consider these comments to form a comprehensive analysis.
Starting with the strengths, one customer had a great experience at Blue Orchid, specifically highlighting the nail technician named Yany. The customer was extremely pleased with their wedding nails and toes, noting that Yany exceeded their expectations. This indicates that the salon has skilled technicians who can deliver fabulous results and potentially cater to special requests, such as wedding nail art. Another customer praised another technician named GiGi, describing her as the best nail tech they have ever met. This suggests that the salon has a talented team of nail technicians who are able to focus on even the smallest details and provide pain-free services. Additionally, the customer appreciated GiGi's ability to create themed nails, indicating that the salon may offer a wide range of nail art options. These positive comments demonstrate that Blue Orchid has the potential to provide high-quality services with skilled and attentive staff members.
However, there are also several weaknesses highlighted in the comments. One customer had a negative experience where their nails started lifting and the polish began chipping the next day. They were dissatisfied with the nail design and felt that it resembled a child's drawing. Additionally, the technician spoke negatively about the customer's design in Spanish, assuming they wouldn't understand. This suggests that the salon may lack professionalism and proper communication skills. Furthermore, the customer mentioned that the technician did not follow proper procedure when removing the failed nail designs. This indicates a lack of attention to detail and expertise. Another customer complained about the salon's customer service, stating that their wife received a horrible manicure and even though she expressed her dissatisfaction, she was still charged. The salon also did not respond to her message, which suggests poor customer service and a lack of willingness to resolve issues. Lastly, one customer mentioned that they were turned away twice when attempting to make appointments, which shows inconsistency and the potential for poor management.
Overall, the strengths of Blue Orchid Nail Spa include skilled technicians who are capable of delivering fabulous results and fulfilling special requests. The salon may also have a wide range of nail art options and a focus on attention to detail. On the other hand, the weaknesses highlight issues such as lifting nails, chipping polish, poor communication, unprofessional behavior, inadequate customer service, and inconsistency in appointment availability.
In conclusion, while Blue Orchid Nail Spa has some strengths in terms of skilled technicians and potential for a wide range of nail art options, there are several weaknesses in their services and customer experience. It is important for the salon to address these weaknesses, particularly in areas such as professionalism, communication, and customer service, in order to enhance customer satisfaction and improve its reputation.
Best TL Reviews
I had a great experience at Blue Orchid. Yany did a great job. I had my wedding nails and toes done and they turned out fabulous. I gave her a photo of nail art and she exceeded my expectations. I could not be more pleased with my experience.
I spent over an hour to get this. The next day I realized my nails were lifting, no rounded edges only razor sharp.. I don’t know what to do because mg polish is already chipping all over. So my Nail polish is chipping and I had a party to go to next day (embarrassing to even show my hands) I asked for nail design and tech showed me if I liked, I thought they looked awful, similar to a kid drawing so I had to be honest and told her that I didn’t like after only doing two nails. Nail tech kept attempting to do nail art and she lifted my hand and asked if I liked. I again in said no thank you. She spoke in Spanish (yep, I speak Spanish) and told owner she doesn’t like my design, “it’s too intense for her” ummm no it’s actually a horrible attempt to try a simple design I asked for so I was nice and tried to stop after two nails were horribly done. So she placed acetone and took out all her “art” then placed top coat. I’m no nail technician but I’m sure she was supposed to replace my coat and then place top
Coat. Anyway, here we are day 4 and this is what I’m walking around with. I wish I could just find a good nail place around here… I drove to Orlando but I’m trying to
Stay local???? such terrible set I’m only on day 4 and paid $40 just for a fill..
I had a dip powder/nail art service with the incredible GiGi for some gorgeous jurassic park themed nails and she absolutely nailed every part of it! My nails look incredible, she was so focused and paid attention to the smallest of details, and i never felt pain for even a second while she was working on them (which is hard to find!). Genuinely the best nail tech i have ever met! She's my permanent Nail Tech! Wish i could give a million stars for the incredible services over at the Blue Orchid! Make sure to ask for GiGi!
Okay so my wife went to The blue orchid nail spa in minneola and received a horrible manicure. She told the tech she wasn’t happy and was still charged and she paid. She messaged the salon in hopes to speak to someone to correct the issue unfortunately they read her message and didn’t respond. Very unprofessional in my opinion.
Two appointments in and I am very pleased. Both nail technicians Gigi and Jenny take the time and care needed for a good experience and their work is top notch. Will continue to book my appointments with them.
Asked for dip nails and a little Christmas cheer! ???? technician was efficient and professional.
I used to go here because the owner who did my nails a few years back was wonderful. I’ve had 2 events that I wanted my nails done a quince, and a confirmation. I went in with my daughter 2x only to tell me that they were not taking appointments. It was not busy, and I was willing to wait. Since then I decided,I’m not going back to a neighborhood business that turned us away twice.
Hasta ahora ha sido el mejor sitio desde que vivo en U.S. donde me han hecho las uñas súper bien, tal cual me gustan.. excelente atención y trato. Fui atendida por Ingrid, y ella fue excelente ????
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The blue orchid nail spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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