Quick Facts About Hollywood Nails
Hollywood Nails Place has received a mix of positive and negative comments, which shed light on the strengths and weaknesses of the establishment. While some customers had positive experiences with the service and staff, others encountered issues such as poor quality of nail polish, unprofessionalism, and discrimination based on age.
One of the key strengths of Hollywood Nails Place is the skill and understanding of the staff. Many customers have praised the technicians for their ability to create the desired nail look and their professionalism. The comment "Loved my nails and the lady who did them, she understood exactly what I wanted" highlights the staff's talent in interpreting the customers' requests.
Another strength of the salon is its ability to accommodate large groups on short notice. In the comment, "We had a bridal party of 6 people and we called to set up the appointment 2 days before the day we wanted to go and they fit us in!" it is evident that the salon was flexible in scheduling appointments to meet the needs of a group. This shows their commitment to customer satisfaction and their willingness to go the extra mile.
The sense of humor and positive atmosphere created by the owner and staff is also a strength mentioned in several comments. Customers appreciate the friendly and welcoming environment at Hollywood Nails Place. The comment, "The owner always has me laughing and everyone is great and also very funny. The vibe is great I can definitely sit back and enjoy my time there" reflects the positive experience many customers have had during their visits.
However, Hollywood Nails Place is not without its weaknesses. One recurring issue is the durability of the nail polish. One customer mentioned that their friend's gel polish only lasted a few days despite being advertised as long-lasting. This inconsistency in the quality of the products used by the salon could undermine customer satisfaction and lead to disappointment.
Furthermore, the establishment has faced criticism for its unprofessional behavior. In one comment, a customer recounts an incident where the owner made rude comments and questioned why they continued to patronize the salon. This behavior displays a lack of professionalism and respect for customers. Additionally, another customer's mother had a negative experience when she was hung up on by a staff member for not knowing what kind of gel she wanted. Such behavior not only reflects poorly on the establishment but also suggests a lack of customer service skills.
Lastly, Hollywood Nails Place was also accused of discrimination based on age. According to one comment, the workers treated customers poorly and canceled their appointment after realizing their age. Discrimination of any kind is unacceptable and can have a significant impact on the reputation of a business. This incident highlights a significant weakness in the establishment's staff training and customer service policies.
In conclusion, Hollywood Nails Place has several strengths, such as skilled staff, flexibility in accommodating large groups, and a positive atmosphere. However, the weaknesses, including inconsistent nail polish durability, unprofessional behavior, and potential discrimination, should not be overlooked. These issues can significantly impact customer satisfaction and loyalty. It is essential for the salon to address these weaknesses and strive for continuous improvement to maintain a positive reputation and ensure customers' positive experiences.
Best TL Reviews
Loved my nails and the lady who did them, she understood exactly what I wanted. We had a bridal party of 6 people and we called to set up the appointment 2 days before the day we wanted to go and they fit us in! Very friendly staff. Love my acrylic gel nails. Although I loved it, my friends nails only lasted a few days even though it was gel polish! Therefore even though the people were my favorite, the polish did not last for them.
Great place!! The owner was hilarious. Funnier than the guy on tik tok haha. Him and his wife did an excellent job on our nails!! I am in loovvee ???????? will be my go to!!
Usually love this place! Today went in for a fill and had all of my acrylics removed and the was charged 67$! I have never payed more the 50 here including tip. She charges me for several services when all I wanted was a simple fill with regular top coat.
Love this place! The owner always has me laughing and everyone is great and also very funny. The vibe is great I can definitely sit back and enjoy my time there. Every time I leave I’m happy
Revised 6/03/22
I Liked going to this place, 2 young fellows that work here do an awesome job, but today they were out, just the owner and wife were in. While getting my pedicure done, owner made a comment stating that I look like I was in a hurry.
Me: I’m in my lunch hour
Owner: never come in a lunch hour as we can take longer
Me: I’m not in a rush, I have been here before
Owner: and you came back? You shouldn’t
Seriously?! I just wanted to walk out, that was rude.
Luckily, we have many places to choose from!
My mom got a pedicure from here & liked it. They do appointments only. She called a week later to schedule a gel manicure and a guy asked her what kind of gel she wanted. She said she didn’t know & never been asked that question before. He hung up on her. She called back and asked if he hung up on her n he said “yes, because you don’t know what the hell you want”.
How unprofessional and rude! My mom is not a rude customer by far! Me n my family are done with this establishment!
Always enjoy going here! And my pedicure is always perfect.
The people here were very rude. They treated their customers that were walking in their salan very poorly and would even yell at them. My friends and I called early and made an appointment but when we arrived and they took one of my friends to do their nails, they started treating us like trash and suddenly refused us service because of our age even though we are very much old enough to get our nails done. We have gone to several nail salads before and never have we had the workers cancel our appointment and yell at us because of our age. Never going there again, they are not good people.
Place Pictures
Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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