Hair Plus Beauty Supply

+1 916-348-8989

2326 Watt Ave, Sacramento, CA 95825 United States of America

Open Today: -

Quick Facts About Hair Plus Beauty Supply

Hair Plus Beauty Supply has several strengths that have been mentioned in the comments. One of the strengths is its ideal location. Being located in a convenient and easily accessible area makes it convenient for customers to visit the store. This can attract more customers and increase foot traffic, leading to potential sales opportunities.

Another strength mentioned is the great customer service provided by the employees, specifically the owner John. The comments emphasize his kindness and helpfulness towards customers. This positive customer service experience can create loyal customers who are likely to return to the store for their beauty product needs.

Furthermore, the store is praised for its great selection and fair prices. Customers appreciate that Hair Plus Beauty Supply has a wide variety of beauty products available, including fashion jewelry, hair accessories, extensions, and real human hair weaves. This allows customers to find everything they need in one place, saving them time and effort. Additionally, the fair prices make the store affordable and competitive compared to other beauty supply stores.

While Hair Plus Beauty Supply has several strengths, there are also a few weaknesses highlighted in the comments. One weakness is the inconsistent customer service experience. While some customers praise the customer service, others mention that certain employees lack proper customer service skills. This inconsistency can affect the overall reputation of the store and lead to a negative experience for some customers.

Another weakness mentioned is the limited store hours. Although the comments acknowledge that it is understandable for businesses to take a day off, it can be inconvenient for customers, especially the ones who work during weekdays and rely on weekends for shopping. This limited availability may lead to missed sales opportunities and dissatisfied customers who are unable to purchase products when needed.

Additionally, there is a mention of a bizarre way of running the business with locked doors and confusion regarding employee breaks. This inconsistency and lack of organization can deter potential customers and create a negative perception of the store. Customers want reliable and consistent experiences when visiting a beauty supply store.

In conclusion, Hair Plus Beauty Supply has several strengths, including its ideal location, great customer service, great selection, and fair prices. However, there are also weaknesses, such as inconsistent customer service experiences, limited store hours, and a lack of organization in running the business. By addressing these weaknesses and focusing on delivering excellent customer service consistently, Hair Plus Beauty Supply can enhance its reputation and attract more customers to the store.

Best TL Reviews

Ideal Location, Great Customer Service, Great Selection & Fair Prices.

I like their supplies even Great customer service!. Especially the owner John is so kind and nice guy!. Thanks for your kindness again. See you later. ^^

I love shopping at this location. They always seem to have what it is that I need and of course things that I could use that I didn't know I needed until I saw it. The people here are so nice and they help you when you can't find things and they really honestly know what it is that you're talking about even when it seems like you're playing Hooked on Phonics because you don't have the right words. I would definitely suggest that anyone who needs beauty products for their hair and other go to Hair Plus. Thank you.!!.

I rate this supply store a four based on the quality and selection of products. For the most part they are competitively priced.

I rate customer service a 3. I was pleased at one point to see a diverse demographic working there, but honestly nether of the two girls seemed happy with how they were being managed ( I know because, I asked). Neither the Latino woman or Afrikan women works there anymore

The service is best when the younger family members are helping customers or the wife. The older male who mans the front counter often lacks customer service in my opinion. (rate a 3)

They have good hours as well. Downside, because I'm a stylist, I often need to purchase hair for clients on a Sat.when they are closed, but it's best that every business takes a day off.

Great store for fashion jewelry, hair accessories and products too. They gave extensions, pony tails, real human hair weaves, etc. Plus little nick nacks like key chains, hand held fans, sandals, hats, etc. Pretty neat place to check out.

Love their wet and wavy bundles. The guys debit system was down and i had to go to an atm so he gave me a discount on my stuff which made it well worth it because I was gonna buy the product either way... ????

I have been shopping with hair plus for 20 yrs.... They have been the best at: ordering special orders, ordering in bulk for me, keeping what I personally need in stock an ready for pick up....the owners are very aware & keep up on latest changes to hair & products. After 20 years of business & friendship there business & friendship are above any question of quality or honesty.

Called to make sure they were opening, and when I got there the place was locked up. Called again, and the employee acted confused and said he was on a 30 minute break. This place has a bizarre way of running a business. I will never spend money here.