Hollywood Nails

+1 313-565-6183

5728 N Telegraph Rd, Dearborn Heights, MI 48127 United States of America

Open Today: -

Quick Facts About Hollywood Nails

Hollywood Nails has both strengths and weaknesses based on the comments provided by customers.

Starting with the strengths, one customer mentioned that they were glad they chose to visit the salon as the owners had remodeled the place, making it sleek and clean. This indicates that the salon has made efforts to create a visually appealing and hygienic environment, which can be a major strength in attracting customers who value cleanliness. Furthermore, the customer mentioned that their technician took out their nail tools from a sealed bag after washing their hands, wearing gloves and a mask. This demonstrates that the salon takes important safety precautions, particularly during the COVID-19 pandemic, to protect their customers and prevent the spread of any infections.

Another positive aspect of Hollywood Nails is the friendly and caring staff. One customer mentioned that the employees were kind and helpful, even accommodating their needs as a new mom bringing their baby to the salon. The staff reportedly assisted with tasks like making bottles, holding the baby, and providing wipes. This indicates that the salon has a customer-centric approach, creating a welcoming and supportive environment for their clients.

Additionally, the salon received praise for its nail dips, competitive prices, and beautiful clean shop. Providing high-quality services and maintaining a clean and aesthetically pleasing environment are important strengths that can attract and retain customers.

However, the salon also has several weaknesses based on the comments. One customer complained about the unsanitary practices at Hollywood Nails. They alleged that the salon leaves brushes in barbicide all day without cleaning or changing it between customers. This is a concern as it suggests a lack of hygiene practices in the salon, which can potentially lead to infections or other health risks.

Another weakness mentioned by a customer is the unprofessional behavior of the employees. One customer witnessed an employee kicking an older woman out of a chair to attend to someone else, which is highly disrespectful. Additionally, the same customer reported that the nail technician rushed the service and became frustrated when the customer expressed dissatisfaction. Such behavior from the staff reflects poorly on the salon and can result in negative customer experiences.

The salon also lacks set prices, according to one reviewer. This inconsistency in pricing can create confusion and mistrust among customers who expect transparency and fairness.

Furthermore, several customers complained about the rude behavior of the owner. One customer even mentioned that they had given the salon a second chance but experienced the same rudeness and will not be returning. This indicates poor customer service skills from the owner, which can severely impact the reputation of the salon.

In conclusion, Hollywood Nails has strengths such as a clean and modern environment, adherence to safety precautions, friendly and caring staff, and competitive prices. However, the salon has weaknesses including unsanitary practices, unprofessional behavior from employees, inconsistency in pricing, and a rude owner. Addressing these weaknesses is crucial for the salon to improve its reputation and provide a positive experience for customers.

Best TL Reviews

I have not gotten my nails done since the lockdown started. I have been apprehensive going to places with such close contact to other. I am glad I chose to walk here today. They owners have remodeled the place and looks so sleek and clean. My technician took my nail tools out of sealed bag after washing his hands and putting on gloves and a mask.

Same for my my waxing. My technician washed her hands, opened a sealed bag of sticks with gloves and a mask. I was also happy to not see dust. Most nail spots are dusty but not here. Keep up the excellent work. I will be back.

DO NOTTTTT GO HEREEEE. Go anywhere else. The lady who’s as doing my feet stopped as soon as she started to go do somebody else’s eyebrows who had an appointment but the lady was there before me and if you knew you had an appointment you should brave been started my feet. The lady then got rude and kept trying to pick a fight with me because I wouldn’t allow her to finish my feet. She then made me pay $20 for nothing because she didn’t even scrub my feet or cut my cuticles the only thing she did was file polish off of 2 nails and made me pay $20 for it. I left and went around the corner where they were PROFESSIONAL

Very good nail dips, compedative prices, friendly careing staff, beautuful clean shop! A great experience! I will go back and bring friends!!

This establishment is not sanitary. They leave the brushes in the barbicide all day. They don't change it or clean their brushes after finishing a customer. The employees are very rude also. I watched one of them kick a older women out of their chair just to do someone else. The women doing my nails rushed my full set. I showed a picture of how I wanted my nails and she became frustrated with me when It I didn't like the set. They also don't have set prices. The will charge you, whatever they feel like charging you. VERY UNPROFESSIONAL!

One of my new favorite nail salons the owner & employees here are awesome & very kind every time I visit

I am a new mom… my baby goes where I go and that means he comes with me to the nail shop! Everyone that works here has been so accommodating and helpful with him while we are there! They really treat us like family! They’ve helped me make bottles, get him out of his car seat so I can hold him, gave him his pacifier every time he spit it out! Today was no different! They were super busy but still gave me all the time I needed to change an awful diaper and let me use their wipes because I forgot mine! Jenny’s mom held him for over an hour which he loved and I’m pretty sure she put lotion on him! I absolutely love this place and won’t be going anywhere else! Oh and to top it all off my nails are perfect every time!!!!

Owner is by far the rudest person on this planet. I tried giving them a second chance but today was my last. owner needs to take a manners course before being in charge of running a salon.

Do not spend your money at this location they are horrible and rude. I have went to this place twice on different days of the week that are not the weekend and ask for a simple job to be done. the first one was to take shellac off my nails and the second one was just to paint my nails French and the male worker inside did not want to do any of my services and did not provide me any services for my nails, so since they do not want service and service me do not go there