Quick Facts About Charming Nails
Charming Nails place has received a mix of positive and negative comments, which indicates that it has both strengths and weaknesses. In this analysis, we will examine key aspects of the business based on the comments provided.
One of the strengths mentioned in the comments is the quality of the services provided. Customers have expressed satisfaction with their gel manicures and the results of their powder dip. They have also appreciated the quick and clean service, indicating that the salon is efficient in delivering its services. The positive comments also highlight the friendly and aim-to-please nature of the staff, creating a welcoming and relaxing environment for customers. Another strength mentioned is the affordability and value for money, as one customer noted that gels removal only cost $5. Therefore, it can be inferred that Charming Nails place provides quality services at affordable prices, which is appealing to customers.
However, the comments also shed light on several weaknesses of Charming Nails place. One weakness is the lack of professionalism and customer service demonstrated by some staff members. Multiple comments mention rude and unprofessional behavior, such as being distracted by phones or being crabby during appointments. These incidents not only create a negative experience for customers but also reflect poorly on the salon's image. Additionally, the salon seems to have a problem with managing appointments. Some customers reported confusion and rudeness when trying to schedule appointments, indicating a lack of organization and communication within the salon. Such incidents can lead to frustrated and dissatisfied customers, negatively impacting the reputation of the business.
Another weakness highlighted in the comments is the lack of experience and skill of certain nail technicians. Customers expressed disappointment with the outcome of their services, including misshaped and thick nails from a powder dip, nails that didn't look right after a manicure, and pedicure mishaps leading to bleeding heels. These instances indicate a lack of expertise and attention to detail from the technicians, which can result in dissatisfaction and discomfort for customers. Furthermore, in one extreme case, a customer experienced a severe allergic reaction and infection due to the improper handling of the nails, which is a major concern in terms of health and safety.
In summary, Charming Nails place has strengths such as the quality of services, affordability, and a friendly atmosphere. However, the comments also reveal weaknesses in terms of professionalism, customer service, appointment management, and the expertise of some technicians. These weaknesses pose challenges for the salon in maintaining customer satisfaction and loyalty. Addressing these areas of improvement is crucial for Charming Nails place to build a strong reputation and retain customers.
Best TL Reviews
I’ve always heard good things about Charming so I went in for a powder dip. I will not be going back. I had long nails when I went in but my nails aren’t super strong so getting a dip felt like the right choice rather than just painting. I left with short nails so thick I can’t even pick a pen up off of a table. The tech “shaped” them by cutting them off. When I asked him about the thickness I was told that’s how they are supposed to be. Now I have to go pay twice as much to have this garbage taken off my fingers and my nails fixed. Please do not waste your money at this place.
Went here with my friend, I liked how my nails turned out just their attitude was kind of rude. Customers kept coming in and they called for an appointment, (the owner I think) kept saying “ you never called to make an appointment” “is this your phone number” she kept telling them to come back later or just have them wait. It’s very rude to me to act like you don’t know that people called to set up an appointment with you and then lie to them and tell them they never called. It was like 6 customers she did this too, my friend heard her say the same number to customers over and over again “ I called this number “ “ you gave me the wrong number”. I wouldn’t come again.
Walked in for a gel manicure and I’m happy with the result. Quick, clean and cute! Would definitely come back.
I’ve reviewed this place before but thought I’d make an updated review since other people are recommending this salon.
Please choose somewhere else!
I came here to get my nails done before my wedding last year. Having limited experience with manicures, this place was recommended to me. I had always done my own nails or had a friend do them. The nail tech was distracted the entire time, rude and on his phone a lot. I mentioned my nails didn’t look right and he said they were fine. I should have trusted my gut. They looked better toward the end of the appointment so I wasn’t too worried. A few hours later though, 3 of my fingers were swollen so bad I couldn’t put pressure on them or do anything. The pinky nail fell off and my natural nail was messed up. That night I was in so much pain I was in tears. I called the salon the next morning and they acted like it was my fault and told me they wouldn’t fix it because they were busy. I went to a salon in Salmon Creek and had them removed. My fingers were still swollen and the nail bed was turning blue-ish. The gal that removed them was appalled and told me they looked infected for some reason. The swelling took weeks to go down and healing took months. Luckily I was able to get some cheap press-ons for my wedding (which was 2 days after they were removed). Do NOT go there. I would give them a 0/5 if I could. Rude, unprofessional, and no idea what they’re doing.
My pedicure was torture this last visit. Quinn used a rough grater- like tool and my heel bleed as a result. I had previously asked him not to use it. He was crabby, on top of that.
Just needed my gels removed. Did a great job and only cost $5.
Everyone here is so friendly and they truly aim to please. Very busy place but still remains to be very relaxing. I have never been disappointed in any service I've received here.
I am editing my initial review. I don’t know what’s happened here but I have had to change salons. The last time I went here the person who did my pedicure was very ‘bothered’ to be there at all, cut me like three or four times and my nail polish oxidized after she painted them. I thought about calling them and trying to get my pedicure re done but because of the way I have been treated the last couple of times I’ve been in, I will just kiss this $62.00 good bye and go else where.
2 years ago below
Charming Nails is very professional, peaceful, and clean. The customer service is awesome!! I left my old nail salon because of how rude they could be at times, switched to Charming Nail Salon and have never looked back! ????
Place Pictures
Charming Nails Info
Amenities
Payments
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NFC mobile payments
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Credit cards
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Debit cards
Health & safety
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Staff wear masks
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Mask required
Planning
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Appointments recommended
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Today
Opening Hours
| Thursday | 10:00 AM - 07:00 PM |
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| Monday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
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Location
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