Quick Facts About Get Nailed
Strengths:
1. Friendly and welcoming atmosphere: Many customers appreciate the friendly and welcoming atmosphere of Get Nailed. The presence of friendly smiles and a warm environment can help customers feel comfortable and relaxed during their appointments.
2. Affordable prices: Customers have mentioned that the prices at Get Nailed are reasonable and affordable. This can be a significant strength for the establishment, as it allows customers to indulge in self-care treatments without breaking the bank.
3. Availability and scheduling: One customer mentioned that they were able to get an appointment soon after calling, indicating that Get Nailed is efficient in scheduling appointments and accommodating customer needs.
4. Quality of services: The majority of the comments do not include any negative remarks about the quality of the services provided at Get Nailed. This suggests that the establishment is capable of delivering satisfactory manicures and pedicures.
5. Gender inclusivity: Despite being the only male customer in a shop full of women, one customer mentioned that they felt comfortable and well taken care of. This indicates that Get Nailed fosters a gender-inclusive environment where all customers can feel at ease.
6. Skill in nail art: A comment highlighted that Get Nailed offers free hand nail art and does it well. This suggests that the nail technicians at the establishment have the skill and creativity to provide aesthetically pleasing nail art designs.
Weaknesses:
1. Inconsistent service quality: One customer mentioned that their nails looked terrible and the staff was unwilling to fix them or offer a satisfactory solution. This indicates a lack of consistency in service quality, which can be a significant weakness for a business.
2. Overbooking and time management issues: Another customer reported having to go back-to-back for appointments due to overbooking. This suggests that Get Nailed may struggle with managing appointments and providing customers with ample time for their treatments.
3. Lack of amenities and services: Several comments mentioned shortcomings in the services provided at Get Nailed. Customers reported not having access to a sink for scrubbing their nails, not receiving a proper cleaning of gel nails, and missing out on amenities such as nail soaking, lotion application, and massage. These deficiencies can affect the overall customer experience and may lead to dissatisfaction.
4. Insensitive treatment of individuals with disabilities: A customer reported that their disabled family member experienced rudeness and unwillingness to accommodate their needs. This indicates a lack of sensitivity and inclusivity towards individuals with disabilities.
5. Communication issues: One customer mentioned that their request for a nail design was not heard or acknowledged by the nail technician despite repeating themselves multiple times. This suggests a communication issue between the staff and customers, which can lead to misunderstandings and dissatisfaction.
6. Lack of maintenance and malfunctioning equipment: The comment about a non-functioning massage chair indicates an issue with equipment maintenance. This can impact customer satisfaction, as they may expect a relaxing experience that includes functioning amenities.
In conclusion, Get Nailed has strengths in terms of its friendly atmosphere, affordable prices, availability, and quality of services. However, it also faces weaknesses relating to inconsistent service quality, overbooking, lack of amenities and services, insensitivity towards individuals with disabilities, communication issues, and equipment maintenance problems. Addressing these weaknesses can help improve the overall customer experience at Get Nailed and boost its reputation.
Best TL Reviews
I enjoyed a pedicure today. One of the few I've ever had. It was interesting to walk in to a shop full of women being the only man. Many friendly smiles were appreciated. I was very pleased with the pedicure and the price. Get nailed offers manicures, pedicures and the variety of additional services related to skin Care and products. I was able to get my appointment soon after I called. I am new to pedicures as a positive self-care indulgence. I'm looking forward to continuing enjoying the results at this Get Nailed spa.
My nails look terrible and they were unwilling to fix them or even let me soak them off. We made appointments but were having to go back to back instead because of over booking.
I've never had a full set that they didn't have a sink to scrub them in so they are bumpy and she didn't clean off the gel even. Awful.
I came here with a family member who has some handicaps and our nail tech was very rude and unaccomodating. For example, she seemed quite upset when I told her my relative would not be able to leave her wheelchair. All that I had to do was move the rolling office chair reserved for guests to the side temporarily, but this seemed like too much to ask or do and was met with sounds of frustration. Also, my relative only wanted clear polish on her hands, but the nail tech gave up halfway through because my relative's handicapped hand was apparently too difficult to work with and wouldn't dry properly. She chose to buff her nails instead (which ended up being fine), but did a very haphazard and inconsistent job of trimming and filing; we had to ask for some corrections. Overall, I was most displeased with the attitude toward the simple accomodations we needed and wish we had been treated more kindly.
It's a small place n cluttered but they are really friendly. The prices are great. They are very quick. Got me right in. Did a wonderful job so great for price! Asked for nails for Christmas that were shorter for work. Perfect job.
Made an appointment a week an advance to remove nails and do a full set. When I got there they said “ I don’t have time to remove them so we could just put a color over” what is the point in making a appointment a week in advance with a business like this??? Don’t go here the employees are awful. No matter how many times I’ve tried it’s always the same with them.
A great place for anyone to get pampered. As the only dude in there getting a pedicure,I was totally comfortable and well taken care of.
Really nice nail techs and super cheap but they don't soak your nails before a manicure, or put lotion on after or do any sort of massage. No scrub during a pedicure..so if any of that is important to you this isn't your place. BUT they do nice nails and free hand nail art!
Sad my massage chair didn't work. Good paint job on my toes but not great. I asked for a design and she didn't hear me. I asked 3 times. Oh well.
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Get Nailed Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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