MS Beauty Nails and Spa

+1 228-357-5051

200 W Railroad St APT 104, Long Beach, MS 39560 United States of America

Open Today: -

Quick Facts About MS Beauty Nails and Spa

MS Beauty Nails and Spa has received several positive comments highlighting their strengths. These strengths include the skilled and friendly staff, the great job they do on nails, the amazing massages during pedicures, and the consistently great service. These comments reflect a positive customer experience and indicate that the salon is able to provide high-quality nail services.

One of the main strengths of MS Beauty Nails and Spa is their skilled staff. Customers mention specific staff members, such as Missy, who consistently do a great job on their nails. This indicates that the salon has experienced and talented nail technicians who can meet customer expectations. The positive comments about the massages during pedicures also imply that the staff is well-trained in providing relaxing and satisfying experiences for their customers.

Another strength mentioned by customers is the friendly atmosphere of the salon. Customers describe the staff as nice and friendly, creating a welcoming environment. This is important in creating a positive customer experience and encouraging repeat business. A friendly staff can make customers feel comfortable and valued, enhancing their overall satisfaction with the salon.

The cleanliness of the salon is also noted as a strength. One customer specifically mentions that the salon was extremely clean. A clean and well-maintained environment is crucial for a nail salon to provide a hygienic experience. It shows that the salon takes cleanliness and sanitation seriously, which is important for customer safety.

Despite these strengths, there are also some weaknesses mentioned in the comments. One customer mentioned that the nail color turned out different from the color sample provided. This indicates a lack of consistency in delivering the expected results to customers. In a nail salon, accuracy in color matching is crucial for customer satisfaction. This highlights a potential weakness in the salon's attention to detail.

Another customer complained about their experience at the salon, stating that the nail technician did a horrible job and their nails were not shaped properly. The customer also mentioned that the staff argued with them when they asked for a refund. This reflects a lack of professionalism and customer service. Customers should feel respected and listened to when they raise concerns, and any issues with the quality of service should be addressed and resolved promptly.

Additionally, another customer mentioned that their nail artist was rough and somewhat rude, causing pain and bleeding during the service. This indicates a lack of gentle and careful handling of customers' hands, which is essential for a comfortable and pain-free experience. Rough treatment can lead to injuries and discomfort, negatively affecting the customer's overall satisfaction.

In summary, MS Beauty Nails and Spa has several strengths, including skilled staff, friendly atmosphere, and cleanliness. These strengths contribute to positive customer experiences and create a welcoming environment. However, there are also weaknesses mentioned in the comments, such as inconsistencies in delivering expected results, lack of professionalism, and rough handling of customers' hands. Addressing these weaknesses will be important for the salon to maintain a high standard of service and ensure customer satisfaction.

Best TL Reviews

They are a great nail place! Missy does a great job on my nails Everytime! I wish I knew the ladies name that's been doing my pedicures cuz the massage is amazing!

I love this nail salon. The staff are so nice and always do a great job every time I’m in. They always take good care of me! I’ve been here probably a dozen or so times and it’s always been consistently great!

I love it here. They are so nice and friendly, and they do a great job on my nails. I highly recommend this place.

Went here for the first time today. I was very pleased. The service was good and the salon was extremely clean.

The color I picked from their color samples was a light pink. This is how the color turned out on my nails which was no where near what the sample showed it was supposed to look like. The lady accidentally put 2 gel coats on one hand, and only one gel coat on the other hand, so my one hand was far darker than the other. I asked for oval shape and she made some fingers oval, and some almond.

A wonderful and friendly down to Earth place! They do AMAZING work!

DO NOT WASTE YOUR MONEY COMING HERE!!!!Most HORRIBLE nail shop in Long Beach,MS. I came there to get a short square set with white acrylic. The lady who did my nails was very rough with my nails and did a horrible job. My nails were no we’re near a square shape. They were very bulky and uneven. I told her that I didn’t like the way she was doing my nails throughout the entire process of her doing them and she ignored me. I had things to do afterwards so I planned on coming back to get them soaked off and maybe re-done. I called to let her know I didn’t like my nails again and told her I was coming to get them soaked off. Once they were soaked off I asked for my remaining balance left. The soak off cost $10.00. I paid $45.00 originally. I asked for $35.00 back. The lady who did my nails and a man began to argue with me even though she had already agreed to give me a refund. I told her that I am not going to be out of $45.00 and have to go to a different nail shop the next day because they aren’t done.I’m usually not the type of person to complain about my nails so when I do I expect for them to be fixed. Both of the individuals who I dealt with were very rude and unprofessional and I will not be back. What type of business argues with a customer?How can you be upset because someone doesn’t like your work ?The customer is the reason why your in business in the first place.I try to go to different nails shops along the coast to try something new but this nails shop has left a very back taste in my mouth and I will not be trying any new nail shop anytime soon. HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!

Nails turned out beautiful but the nail artist I had was extremely rough and somewhat rude. Would smack my hands if they weren't how she wanted them and roughly pulled the skin from the dip powder after it dried which left more than one cuticle bleeding afterwards. Never left the nail salon with my fingers in pain so that was a first