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Nail Trend

+1 847-783-6771
725 W Main St, West Dundee, IL 60118 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Nail Trend

Nail Trend Place has a number of strengths based on the comments provided. Firstly, customers appreciate the friendly and attentive staff. Their positive experiences with the staff suggest that they provide excellent customer service, which is an important strength for a nail salon. Additionally, the salon is described as clean, which is another important factor for customers when choosing a salon. The absence of overwhelming odors, as mentioned in one comment, further supports the cleanliness of the salon.
Another strength of Nail Trend Place is the reasonable prices they offer. Multiple comments mention the affordability of their services, indicating that they provide good value for the quality of the work done. This is an important consideration for customers, as they want to feel like they are getting their money's worth.
The salon is also praised for its proximity to where some customers live. This can be seen as a strength for those individuals who value convenience and prefer not to travel long distances for their nail appointments.
Furthermore, Nail Trend Place is commended for their skill in nail services. The comments mention that the salon did a great job, especially with nail color and acrylics. This indicates that the salon has talented and experienced nail technicians who can deliver the desired results.
However, there are also weaknesses that can be identified based on the provided comments. One customer expressed disappointment with the salon's service and product quality. They mentioned that their nails started to lift and chip after a short period of time. Additionally, their attempts to have the issue resolved were met with resistance and lack of proper follow-up from the salon. This suggests a lack of accountability and customer support on the part of Nail Trend Place, which can be seen as a weakness.
Another weakness highlighted by one customer is that the salon did not properly shape or grind the corners of their nails, resulting in a broken nail and chipping polish. This indicates a lack of attention to detail and care during the nail service.
In terms of reputation, one comment mentions that Nail Trend Place has a rating of only 4.1 stars, implying that there may be negative reviews or feedback that is not reflected in the comments provided. This could potentially be a weakness in terms of their overall reputation and perceived quality.
In conclusion, Nail Trend Place has strengths such as friendly and attentive staff, reasonable prices, cleanliness, proximity to customers' locations, and skilled nail services. However, they also have weaknesses in terms of service and product quality, attention to detail, and potential negative reviews or feedback that affect their reputation. It is important for the salon to address these weaknesses in order to continue attracting and retaining customers.


Best TL Reviews

Nail trend was a nice nail salon. It was my first time with my grandma and great grandma we loved it there. Everyone was nice, the prices were reasonable. They were nice enough to try to match the color my great grandmother chose that ran out. Everyone there was attentive and kind to my great grandmother. They did a great job with our nails I love the color job. We will definitely go back there for nails.
I really liked this joint. I'm not looking to sit down and have a therapy session. I just need a nice mani, sometimes a pedi. This place delivers, and with good service. I haven't had acrylics for a very long time, let alone a fill in and the woman who did my nails did such a great job. I'm incredibly happy with my nails.
I love them! Great prices, cleanly, and very good business! I would recommend even thought it shows only 4.1 stars they deserve at least 4.5
I love coming to this place everyone is always friendly and they do a great job with your nails and it’s nice and close to wear I live ! Highly recommend
Went to this place after moving and they were fast and did not shape or grind corners down. I returned to have it fixed she told me that gel nails do that.... they do not. I now have had 1 nail break and all polish chipping away now.... this is horrible quality service and product...
If I could rate this nail salon a 0, I would. I went in for a dip powder set. I have been getting my nails dipped for over a year and recently moved to this area and needed a new nail salon. My nails after 6 days were completely lifting front the tips and my thumb which had a chipped from the beginning had broken again even though she insisted the dip would seal the cracked nail and there was no reason to trim it. I went back to get my nails fixed and she only wanted to fix three nails even though the entire set was trashed. The thumb again that was chipped was once again left and said the dip would seal and harden the nail and wouldn’t chip again which was not the case. Two days later my nails were peeling at the tips and chipped on the corners. Called to speak to a manager, left a voicemail with no call back. Called again and the manager wasn’t there and I asked for a refund and was told I needed to talk to the manager and left my call back information but none ever called or refunded me. I will never return here for my nails nor recommend their salon!
Have been going there since 2017. Very friendly and efficient staff. Very clean and when you walk in, not overwhelmed with polish or remover odor like other places.
Husband had a split thumb nail and all efforts to repair the problem at home proved unsuccessful. After a quick phone call to find out if Nail Trend would only apply acrylic to one nail, and treat this issue as the nail grows out, they happily did, plus did a little cleanup of the other 9.
I believe the person I spoke to was Nikki, all very helpful and looking forward to fixing this issue with their help.

Place Pictures

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Nail Trend Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location