Quick Facts About GREAT NAILS
Strengths:
1. Outstanding customer service: Many customers praise the excellent customer service provided by the employees at Great Nails. They feel valued and appreciated, leading to a positive experience.
2. Skilled employees: Numerous comments mention the great job done by the employees at Great Nails. Their expertise and attention to detail in nail services, such as manicures, pedicures, and nail extensions, contribute to customer satisfaction.
3. Wide selection of colors: Customers appreciate the current and extensive range of nail polish colors available at Great Nails. This allows them to choose a shade that suits their preferences and keeps up with the latest trends.
4. Reasonable pricing: Commenters mention that Great Nails offers excellent package deals for a fair price. This affordability attracts customers, especially those who are conscious of their budget.
5. Relaxing and enjoyable experience: Multiple reviews highlight the relaxing and pleasant atmosphere at Great Nails. The separate provision of pedicure and fill-in manicure services allows customers to fully enjoy and unwind during their treatments.
6. Attention to detail: Customers appreciate the extra steps taken during services, such as the hot stone pedicure, which includes a paraffin wax treatment, hot towel wrap, scrub, buttercream, and a hot stone massage. These additional touches contribute to the overall satisfaction of customers.
7. Long-lasting nail services: Many customers mention that their nails, especially those with dip powder, last up to three weeks without chipping or breaking. This durability is considered a strength of Great Nails.
Weaknesses:
1. Nail durability concerns: One customer expresses dissatisfaction with the durability of their nails, noting that two of their nails broke off in just over a week. This raises concerns regarding the longevity and strength of the nail services provided.
2. Miscommunication regarding nail shape: A customer mentions that their nails were shaped differently from what they expected. This suggests a potential weakness in properly understanding and delivering customer preferences.
3. Time efficiency: Although most customers appreciate the quality of service provided at Great Nails, there is one comment stating that their manicure took less than 30 minutes, which may be seen as too rushed for some customers who prefer a more leisurely experience.
4. Lack of personalization in nail shape: The aforementioned comment about a different nail shape than expected raises concerns about the level of customization and communication between the nail technician and the customer. Some customers may prefer a more personalized approach.
Overall, the strengths of Great Nails lie in its outstanding customer service, skilled employees, wide selection of colors, reasonable pricing, relaxing experience, attention to detail, and long-lasting nail services. However, there are weaknesses in terms of nail durability, miscommunication regarding nail shape, time efficiency, and lack of personalization in nail services. These weaknesses should be addressed to ensure continued customer satisfaction and loyalty.
Best TL Reviews
I love them! Their customer service is outstanding. The employees are amazing. The color options are current and there's so many to choose from! I always get compliments on my nails. I tell everyone to go there for Great Nails! I feel like a million dollars when I leave.
I love coming here and getting my nails done. I always leave relaxed and happy. The employees do a great job! I have been a customer for about a year and a half and I wouldn't consider going anywhere else.
Excellent packages for a fair price!
I have been going to Great Nails for Manicure and Pedicure over 2 years and a half and I have been satisfied with the results every time.
Typically I get the Hot Stone Pedicure which includes Parafin Wax, Hot Towel Wrap, Scrub, Butter cream, Hot Stone Massage and the standard soaking in warm water, toe nails and cutticules trimmed, calluses removed and toe nails painted. It is about 45minutes for $42. (Refer to attached images for the full menu of options). I sit back and relax, while the ladies do their magic and give me a nice massage.
I also get the Dip In Powder on my hand nails, which looks shinny, smooth and perfect. Kim does it perfectly so it feel strong but at the same time it is thin and it looks natural.
It last about 3 weeks. If it wasn't because of my nail growth I wouldn't need to go back that often.
Kim is always alert of the customers coming in and making sure that they are taken care of quickly. All the ladies are very sweet and try to do a good job. I recommend this place.
Two of my nails broke off in just over 1 week. I've had my nails last for 3 weeks at other places and I've been careful with these. If I had known my money would only last 1 week I would have spent it somewhere else.
First time visiting Andy was great. I wear my nails with overlay. Powder came out beautiful ????
This was my first time going to this salon, I had an appointment and did not have to wait. They did a great job on my nails. This was one of the fastest manicures I’ve ever had, it took less than 30 minutes!
I Went Into Salon Yesterday For A Full Set With Anna My Nails We’re Supposed To Be Coffin. However I Have A Totally Different Shape Than What I Expected.
This is the second time visiting this Nail Salon and both times I’ve been extremely satisfied. The nail tech didn’t rush nor made me feel like they were rushing. I appreciated that on today’s visit(last visit was just my fill in manicure), my pedicure and fill in manicure was done completely separately, so I could actually relax and enjoy my pedicure. I travel for work and have been in a number of salons where they give both services at the same time and neither is relaxing nor enjoyable so thank you for keeping it separate. I was offered a beverage a couple times, I declined but like the available amenity. For the remainder of my time in this area I will be utilizing this Salon.
Place Pictures
GREAT NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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