Quick Facts About Wonder Nails & Spa
Wonder Nails & Spa has several strengths that make it a popular salon in Moreno Valley. Firstly, the salon is praised for providing 5-star services. Customers appreciate the high quality of their work, especially Mr. Lee, who is consistently mentioned as a favorite technician. This indicates that the salon has skilled and experienced staff who can deliver satisfying results to their clients.
Additionally, the salon is known for offering reasonable prices compared to other salons in Moreno Valley. Many customers highlight this aspect, stating that the services provided at Wonder Nails & Spa are 10 times more reasonable than other places. This affordability attracts customers who are conscious of their budget and are looking for great value for their money.
The staff at Wonder Nails & Spa are repeatedly commended for their friendliness and attentiveness. One customer mentions Kelly, who is described as awesome, attentive, and super creative. This indicates that the staff prioritize customer satisfaction and ensure that they listen to their clients' preferences. The positive interactions with the staff contribute to creating a welcoming and pleasant atmosphere in the salon.
Another strength of Wonder Nails & Spa is their ability to handle busy periods efficiently. The salon is often mentioned as being busy, but customers who make appointments experience a short wait time. This shows that the salon is well-organized and has effective scheduling and time management systems in place. However, there is a suggestion that Helen, a technician, might benefit from having an assistant to help with answering phones and scheduling clients. This would further enhance the salon's efficiency and customer service.
Customers appreciate that Wonder Nails & Spa treats them as individuals and remembers their preferences. This personalized service builds customer loyalty and makes individuals feel valued. The ability to replicate nail designs from pictures or descriptions is particularly highlighted, demonstrating the staff's skill and expertise.
Furthermore, the salon extends its services beyond just nails. There are positive mentions of eyebrow waxing services, with customers praising the speed and efficiency of the process. This indicates that the salon offers a comprehensive range of services, ensuring that customers can have a full beauty experience in one place.
Despite these strengths, there are a few weaknesses that have been mentioned in the comments. One customer had to ask for a clean file, indicating that there may be some lapses in hygiene practices at times. Ensuring cleanliness and hygiene is crucial in a salon environment to maintain customer satisfaction and prevent any potential health risks.
Another customer mentioned a discrepancy in the pricing of their services. They were initially quoted $25 but were charged $28 at the counter. This suggests a lack of transparency or inconsistency in their pricing policies, which can lead to customer dissatisfaction and confusion. Clear communication regarding pricing is essential to establish trust and maintain positive customer relationships.
In conclusion, Wonder Nails & Spa possesses several strengths that contribute to its popularity in the Moreno Valley area. These include providing 5-star services, reasonable prices, friendly and attentive staff, efficient scheduling systems, personalized service, and a comprehensive range of services. However, the salon should address potential weaknesses such as maintaining consistent hygiene practices and ensuring transparent and accurate pricing to enhance the overall customer experience.
Best TL Reviews
My favorite salon, Mr. Lee always does a great job. Wonder nail salon in Moreno Valley always provides 5 star services and their prices are always 10x more reasonable than other salons in Moreno Valley
Kelly is awesome. Very attentive and super creative. She knows what you want even if you don’t! I always love my nails. The staff are very friendly and they have great prices. They are always busy but if you make an appointment your wait is short. Don’t try and walk in and complain… your a walk in, your last minute idea is not their fault lol. However, Helen does need an assistant to answer phones and schedule clients. That would resolve the scheduling issue.
I thought all hope was lost finding a good nail shop after moving from LA but Wonder Nails has been wonderful. This is the only place that does my eyebrows CORRECTLY and actually know how to paint nails. I showed the lady a design on the internet and she was able to do it with confidence and for a good price! They actually treat you like a person and remember you. Highly recommend if you're in the area.
We went to go get our eyebrows waxed she did such a great job good service good customer service very quick in and out no waiting time at all and she had a lot of people
I have been coming here for almost 10 years and never have I ever been disappointed. They are very kind, patient, and professional. Anyone posting a negative review was probably an impatient Karen. They are a very busy salon for a good reason, they provide great service! And if they make you wait, is because they're offering everyone the same service. What makes ya'll think that they have to rush services given to someone else just for you? In all honesty, I love this place. Would never go anywhere else!
She did exactly what I asked for and she worked fast. Def will be back.
I’ve been coming here for YEARS, I moved to Victorville and my daughter and I still commute here to get our nails done… even tho they have gotten a lot busier we don’t mind waiting…. That hr drive is worth it ????????????????
They seemed nice enough but I had to ask for a clean file. A woman named Helen did my nails and the came out okay but having to ask for a clean file for my services after she did someone else's pedi was pretty gross. I was also told 25 for my nails but by the time I got up to the desk and paid her somehow it was 28.
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Wonder Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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