Quick Facts About Creation Nails
Creation Nails place, based on the comments provided, has both strengths and weaknesses. It is important to consider these factors when assessing the overall quality of their services.
Starting with the strengths, one customer mentions that the salon is always clean. A clean environment is essential in maintaining hygiene standards, which is crucial in a nail salon where tools and equipment are used. This indicates that Creation Nails place prioritizes cleanliness and ensures a sanitary experience for their customers.
Another positive aspect mentioned by a customer is that the staff does an amazing job on their nails. This suggests that the technicians at Creation Nails place are skilled and knowledgeable in nail care. The fact that multiple customers express satisfaction with their services highlights their expertise and ability to deliver high-quality work.
Furthermore, several customers mention specific nail technicians who they prefer and have had positive experiences with. This indicates that Creation Nails place has talented staff members who are able to build a loyal customer base. The positive feedback on specific technicians like Lee and Michelle suggests that they possess exceptional skills and provide excellent service.
In terms of weaknesses, one customer had a negative experience with a nail technician who disregarded their request to be gentle with their nails. The technician caused injury and did not take responsibility for the issue, blaming it on the customer's nail bed shape. This highlights a lack of professionalism and communication between the technician and the customer. In a service-oriented business like a nail salon, it is important for technicians to listen to and respect their customers' preferences.
Another customer complained about their gel manicure, stating that it looked sloppy and the gel was stuck to their fingers. This suggests a lack of attention to detail and poor application techniques. The customer also expressed dissatisfaction with the way their six-year-old daughter was treated by a technician, indicating a lack of professionalism and customer service skills. It is important for a nail salon to create a welcoming and friendly environment, particularly when children are present.
Another customer had an unpleasant encounter with the salon's management. They described a situation where their nails started chipping and bubbling, and when they tried to address the issue calmly, the manager responded rudely and displayed unprofessional behavior. This showcases a lack of proper customer service skills and an inability to handle complaints effectively.
Additionally, one customer highlighted poor communication due to language barriers. The customer requested the technician to be careful around a sore area on their ankle, but the technician did not understand and continued to apply pressure. This indicates a need for improved communication skills within the salon to ensure customer comfort and satisfaction.
Overall, Creation Nails place has strengths such as cleanliness, skilled technicians, and positive feedback from certain customers. However, weaknesses such as a lack of professionalism, poor customer service, and communication issues need to be addressed to provide a consistently positive experience for all customers. It is important for the salon management to address these weaknesses in order to enhance their reputation and attract more customers.
Best TL Reviews
Always so clean.. Plus they all do an amazing job on my nails!!!!
I have to say that i went here before and didn't have as much of a problem as i did yesterday. I told the nail tech to please take it easy with my nail bed and she didn't listen and made two fingers bleed. she said is due to the shape of my nail bed and not her fault. (never heard of that before from anyone doing my nails) I was told to wash my hands without soap twice. Didn't understand why. The Gel has allot of grains from not buffing correctly and the acrylic was very thick and misshapen. When I get my nails filled I expect good service and professionalism, if i request to be gentle with my nails I expect for my wishes to be granted.
Very friendly staff. Got gel nails (single color) done by Lee. He is fast and precise.
This place was awful. Went in today with my 6 year old. I got a gel manicure. My nails look terrible. The gel is stuck to my fingers and it is so sloppy. My daughter got a kids manicure. The guy doing her nails was so rude to her.. she has a bad habit of biting her fingernails and he said to her “ what is the point your going to bite them off” I very nicely said it’s her birthday and she wanted them done. He then asked her which color.. she picked three polishes and he rolled his eyes at her. The whole environment was just very unprofessional and I couldn’t wait to leave.
Terrible service. Please spend your money elsewhere. My nails started bubbling and paint started chipping before I even left the place. I tried to speak with the management professionally but she began to yell. When I asked could she correct the issue, she put top coat on my nail. I alerted her that I was not satisfied and she began to mimick me and rolled her eyes and spoke Ill about me to another customer. Customer service is everything to me, therefore this establishment sucks and I refuse to support a business with rude and unprofessional service.
Michelle #5 is my favorite. My mom and I having been going to her for year now . My nails never break and last me a long time. Same for my mom. She is worth the $
First and last time there. While I was soaking my feet I told him I had a sore area on my ankle so be careful not to press too hard around that area. He proceeded to grab my ankle many times even after I told him it was hurting. I don't think he understood me he didn't speak very good English. Then while he was cutting my toenails toenails I told him I wanted them trimmed a specific way and he kept saying no that's not the right way to wear them that's ugly and proceeded to do it his own way. After polishing my toenails he smudged the big toe and didn't say anything, when I pointed it out he wasn't too happy about fixing it. Then while I was sitting under the foot dryer he came up to me and said if I was paying cash he will take it now. Not going back here again.
Very professional service! Lee's work was so precise! And he was so friendly!
Place Pictures
Creation Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Payments
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Checks
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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