Quick Facts About Tia Nails
Strengths:
1. Excellent customer service: Tia Nails Place is praised for their kind and friendly staff who treat customers well. They go out of their way to ensure a positive experience, resulting in happy customers who feel valued and appreciated.
2. Long-lasting and beautiful nails: Many customers mention that their nails stayed strong, secure, and beautiful for weeks after their visit. This demonstrates the skill and expertise of the nail technicians at Tia Nails Place in providing high-quality nail services.
3. Additional services available: Tia Nails Place offers not only nail services but also eyelash services. This indicates that they are a versatile salon, catering to different beauty needs of their customers.
4. Acrylic nails last for at least 3 weeks: One customer specifically mentions that their acrylic nails stayed intact for a considerable period of time. This showcases the durability and longevity of the nail work done at Tia Nails Place.
5. Ability to provide desired nail designs: A customer mentions that they were able to get the design they desired for their nails, which they weren't able to achieve at another salon. This highlights the competence and creativity of the nail technicians at Tia Nails Place.
Weaknesses:
1. Inconsistent service quality: One customer recounts a negative experience where their niece received poor service and the nail technician did not understand the desired outcome. Additionally, the customer felt overcharged and disappointed with the final result. This indicates that there might be inconsistencies in the level of service provided and a lack of attention to customer preferences.
2. Poor handling of appointments and closing time: Another customer mentions that despite having made an appointment, the salon was getting ready to close when they arrived. This suggests a lack of organization and professionalism when it comes to managing appointments and adhering to business hours.
3. Rude and unprofessional behavior: A longstanding customer shares a negative experience with a specific nail technician who exhibited a horrible attitude and refused to rectify mistakes. This reflects poorly on the salon's professionalism and customer service standards.
4. Inaccurate pricing and variations in service charges: Two separate customers highlight instances where they were charged more than the stated prices or the prices displayed. This raises concerns about transparency and consistency in pricing, which may lead to customers feeling misled or overcharged.
5. Inefficiency and lengthy wait times: A customer mentions waiting for five hours to get their nails done, indicating inefficiency in managing time and completing services promptly. This may result in lost time and frustration for customers.
In conclusion, Tia Nails Place has several strengths, including excellent customer service, long-lasting nails, and the ability to deliver desired designs. However, weaknesses such as inconsistent service quality, poor handling of appointments, rude behavior, inaccurate pricing, and inefficiency need to be addressed in order to improve and provide a more reliable and satisfactory experience to all customers.
Best TL Reviews
FANTASTIC!!!!! I can't remember the last time I've been treated so kindly. Genuinely nice people. I left, exceedingly happy, and without even one nick on my fingers. It's been over a week since I went, and my nails are still strong, secure, and they look great!!
UPDATE:
Tracy did my nails for vacation, and I am THRILLED with how well they turned out!! I also found out they do eyelashes!! They're really pretty!!
It's been 2 full weeks, and they're still as beautiful as the first day. This is the only nail salon for me!!
Absolutely my favorite nail shop. They are friendly & very professional. My acrylic nails stay on for at least 3 weeks. I’m always happy when I leave.
I've been coming here for a while this is my go to place now. Last year I tried to get this design in another nail salon and the lady could not do it. So I was so happy that I got what I wanted for Valentines day nails this year.
Took my niece to get her nails done for the first time and let me just say we weren’t happy with the service she received. Her nail tech didn’t understand what she wanted even after we showed her a picture how she wanted her nails. My niece wanted gel nails with a little glitter on them ( not hearts or butterflies included in the glitter which by the way that’s what she got ????????♀️) second, she never asked for powdered color(which by the way is more expensive) this was very upsetting because she never asked for this. I felt like they just wanted to over charge us for this service. I just can’t believe it came out to $80 specially when her nails were very very short. She never asked for this powered color which we know made the price go up. My niece simply wanted a soft pink gel color with glitter on it. The price was way to high for short gel nails. I’ve taken my older niece to get her nails done at different location which by the way she gets them long and also gel with designs it doesn’t even come out to $80.
I called and made an appointment at 6pm on Monday. When I arrived, all employees were ready to leave. Lights were shut off. I told one of the employees I had an appointment. I don’t think he understood my comment and kept saying they’re closed. Nonetheless, appointments don’t matter here and neither do business hours; if they’re not busy, they’re closing.
The pregnant girl that sits in chair number 7 has a horrible attitude. Instead of owning up to her mistakes and trying to fix what she did wrong, she refuses to finish my nails and proceeds with calling me a liar. I not once raised my voice at her or was rude in any way. So to say that I was shocked at her behavior, is an understatement. I will never be going there again and it’s unfortunate because I had been going there for years.
Been there a couple of times they do a great work but went there and they charged me $25 just for my eyebrows. I thought the price stated it was $12 I just let it be and paid for that price. I recommend this place to a friend they charged her $55 for a full set of acrylic she pointed out that the price on the board stated $25 but she insisted it was $55. I guess depending on the manager the service prices vary.
They were very unprofessional and they also didn't do the design I asked for,they also shaped my nails wrong I asked for coffin and they did square they are very busy and they talk talk talk and never get there work done I sat in there for 5 hours waiting to get my nails done.
Place Pictures
Tia Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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