NAIL ENVY

+1 256-735-4192

2046 St Joseph Dr NW, Cullman, AL 35058 United States of America

Open Today: Closed

Quick Facts About NAIL ENVY

Strengths: 1. Friendly and welcoming staff: Multiple comments mention that the staff at NAIL ENVY place is friendly, courteous, and pleasant. This creates a positive and welcoming atmosphere for customers. 2. Variety of services: NAIL ENVY place offers a variety of services including pedicures, manicures, acrylic nails, gel nail polish, and nail designs. This allows customers to choose the service that best suits their preferences and needs. 3. Relaxing environment: One comment mentions that the place is clean and very relaxing. A relaxing atmosphere can enhance the customer experience and make them feel more comfortable during their visit. 4. Accommodating late customers: One comment mentions that the staff welcomed a customer who arrived close to closing time and provided quality service despite the late hour. This shows that NAIL ENVY place is willing to accommodate customers even during inconvenient times. 5. Skilled nail technicians: Several comments mention that the nail technicians at NAIL ENVY place are skilled and have done a great job with customers' nails. This indicates that the salon employs experienced and talented professionals.

Weaknesses: 1. Inconsistent quality: One comment mentions that the customer's nails broke within the first day after getting them done. Another comment states that the customer's nails started chipping within a week. This indicates inconsistency in the quality and durability of the nail services provided. 2. Poor communication and lack of customer engagement: One comment mentions that there is hardly any conversation between the staff and customers, except for the owner complaining about past customers. This shows a lack of customer engagement and indicates that the staff may not prioritize building rapport with customers. 3. Inappropriate behavior of children: One comment mentions that there was a four-year-old running around the shop and a little girl even followed another customer to the bathroom. This indicates a lack of supervision and discipline of children, which can create an uncomfortable environment for customers. 4. Rough and painful service: One comment mentions that the nail technician hurt the customer multiple times during the pedicure, including making their toe bleed. This indicates a lack of attention to detail and a rough handling of customers during the service. 5. Inadequate work: One comment mentions that after getting a pedicure, the customer noticed that their toes were not properly painted and still had excess polish on their skin. This suggests a lack of attention to detail and professionalism in the completion of the service.

In conclusion, while NAIL ENVY place has strengths such as friendly staff, a variety of services, and a relaxing environment, they also have weaknesses such as inconsistent quality, poor communication, inappropriate children behavior, rough service, and inadequate work. These weaknesses can impact the overall customer experience and satisfaction at NAIL ENVY place.

Best TL Reviews

I used to come here and started going somewhere else. Decided to give them another chance. This was the last time ever! Took my daughter to get a pedicure and paint her fingernails, and me a pedicure and nails re-dipped. There’s never any conversation except for the owner to gripe about some people that have came in the past. Every time I come he only grabs about past customers. there is a four-year-old running around the shop. My five-year-old had to go use the potty and the little girl followed and even tried to get in the bathroom with her which I feel like is very inappropriate and an adult should have intervened at that point but I had to instead. The blond headed lady that done my daughters pedicure was very nice, however it literally took her less than 10 minutes to be completely finished. There was a wad of hair in the pedicure basin. The little girl that done my pedicure hurt me multiple times and actually made my toe bleed. She scrubbed my ankle bone as she was trying to do my pedicure and watch TV at the same time. Then while she was actually doing my pedicure stuck the pointy tool down in the side of my toe and made the entire side bleed and then proceeded to spray alcohol on it. After it was all over and my toes were painted and I looked at them my toes look like I’ve painted them myself. She didn’t even get the excess off that she got on my skin. We spent 2 1/2 hours there, paid $120, and I am not satisfied with anything. I will not be back!

This is my favorite nail salon! The people are friendly, courteous and always pleasant. I always get the deluxe pedicure with gel nail polish. I've gotten acrylic nail tips and manicures, always with gel nail polish. I'm never disappointed!! This past week I've been sporting a cats eye nail design on my fingers and toes. I wasn't sure how I'd like it, but I love it!! I've never had black nail polish, and I'm 49 years old next week, but the black nail polish is covered with a metallic nail polish that has multiple colors drawn into slanted lines by a magnet!! It's not only pretty, but it's amazing, too!

I’ve went here many of times and loved them at first. The last two times I’ve been my nails have broke the first day. I paid $60 and my nails didn’t last a week and they started braking and chipping. No I wasn’t doing any hard manual labor for them to break. I wasn’t picking up anything heavy or anything. I will say I will definitely not be going back there. I’m not gonna pay $60 for my dipped nails to break off within less than 24 hours and the rest of them start popping off within a week.

These ladies were amazing, the place is clean and very relaxing. I showed her a picture of the nails i liked and asked if she could do something similar (and she did!)she did my nails beautifully!❤????

Carried my Granddaughter to get nails done for winter formal nothing like she wanted. Cut her nails off and we said not to please. I got manicure and paint and mine was messed up before i left. She said want me to try and fix. No i just want out of here. Not satisfied at all used to love them

The pedicure was great! The Acrylic Nails was worst experience I had ever had. The tech clearly did not want to be there and was extremely rough. I will not use them again.

So I went in kind of late this evening, and I felt really bad about coming so close to closing time. They welcomed me with open arms and an open chair. I picked my colors and sat down. All of the nail techs we're busy so I waited. Only had a small wait time of about 5 minutes. When Mike told me to come have a seat at his station, I knew I was in good hands. When I sat down he looked at my nails(I had attempted to do gel by myself????????). I told him I had done them and he immediately told me don't worry about it I will fix your nails for you. He took his time and carefully crafted what would become my new set of dip nails. He didn't care how long it took or that I ended up leaving a half hour past closing. He also talked to me genuinely and cared about everything I said. He is a perfectionist and that is what I was looking for. He has my business for life. Thank you Mike and all of the other staff for being warm and hospitable. You must try them!!

I got my nails done today and my eyebrows waxed. I absolutely love my nails♥️♥️♥️Mimi did a wonderful job. Not a long wait time at all. I can't wait to go back again for a pedicure. ♥️♥️♥️