Quick Facts About Majestic Shears
Majestic Shears Place has several strengths and weaknesses based on the comments provided. These strengths and weaknesses can provide insights into the overall customer experience, quality of service, and potential areas for improvement.
Strengths:
1. Clean and experienced staff: Multiple comments mention the cleanliness of the salon and the experience of the stylists. This indicates that the salon maintains a hygienic environment and has a team of skilled professionals.
2. Senior discount: The salon offers a senior discount upon request. This shows that they value their older customers and aim to provide them with additional benefits.
3. Knowledgeable stylist: One comment specifically mentions a stylist named Sam who is described as knowledgeable. This indicates that the salon has stylists who are well-versed in their profession and can provide expert advice to customers.
4. Positive first impressions: A customer who has been coming to the salon for a couple of weeks mentions their extremely positive first impressions. They praise the clean and cute interior, the enthusiasm of the stylist (Taylor), and the overall great work environment among the staff. This suggests that the salon is successful in creating a welcoming and inviting atmosphere for customers.
5. Excellent service and customer interaction: A customer mentions receiving wonderful service as a walk-in appointment. They highlight the stylist's skill (Maleens White), the friendliness of the staff, and the overall positive and interactive environment. This indicates that the salon values customer satisfaction and strives to provide a pleasant experience.
6. Talented and thorough team: A comment praises the team at the salon, describing them as talented, kind, and thorough. This suggests that the staff is dedicated to providing high-quality service and ensures customer satisfaction.
7. Consistent positive experiences: Several comments state that customers have never had a bad experience at the salon. This indicates that the salon maintains a consistent level of quality service and customer satisfaction.
Weaknesses:
1. New stylist's work not checked: One comment mentions a negative experience with a new stylist. The customer felt that the stylist's work was rushed and not checked afterward, resulting in uneven hair and eyebrows. This suggests a lack of attention to detail and quality control within the salon.
2. Uneven and rushed appointment: A customer who had been going to the salon for years mentions that their recent appointment was rushed and resulted in chopped and uneven hair. This implies that the salon may have experienced a decline in the quality of service.
Implications and Summary:
Based on the comments, Majestic Shears Place has several strengths that contribute to a positive customer experience. The cleanliness of the salon, experienced staff, knowledgeable stylists, positive work environment, and excellent service are all highlighted as strengths. These factors indicate that the salon prioritizes customer satisfaction, maintains a high level of professionalism, and creates a welcoming environment.
However, there are also a few weaknesses that should be addressed. The lack of quality control for a new stylist and the rushed and uneven appointments experienced by long-term customers suggest potential areas for improvement. It is important for the salon to pay attention to these concerns, implement measures to ensure consistent quality, and provide adequate supervision and training for new stylists.
Overall, Majestic Shears Place seems to have a generally positive reputation, with most customers having positive experiences. By addressing the weaknesses mentioned in the comments, the salon can further enhance its strengths and solidify its position as a go-to salon for high-quality hair services.
Best TL Reviews
This is clean and all the girls are experienced. They also give senior discount if you ask. More tip for stylists...
Always great! Just ask for Sam she is very knowledgeable in her profession.
I’ve only been coming here for a couple weeks now, but my first impressions are extremely positive! the shop is clean and super cute on the inside! Taylor makes me feel super hyped to get my hair done and all the stylists have a really great work environment with one another! super inviting and I can’t wait to come back again and see what Taylor wants to do with my hair next! Also might look into other services at the salon as well! 10/10 highly recommend these ladies.
Came today as a walk in and the service was wonderful. Maleens White did an excellent job with my hair transforming it into my dream haircut. Environment and staff was wonderful and friendly and very interactive and kind with their customers. Malena was so gentle with my head and hair and overall the service was just amazin. I plan to go back again in the future!
Great people always on point love them
They had a new girl there and she was OK but they didn't check her work after like they should and was kinda rushed too on a appt I didn't do a walk In and my hair was chopped and uneven and I gone to this place for years but I won't be back after this my eyebrows were even uneven and it was a different girl that do those
Have never had a bad experience!
The team here is amazingly talented, kind, and thorough. I always walk out of here feeling like a million bucks. Keep up the great work folks!
Place Pictures
Majestic Shears Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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