Tina Nails & Hair

+1 831-763-9253

1065 S Green Valley Rd, Watsonville, CA 95076 United States of America

Open Today: -

Quick Facts About Tina Nails & Hair

Tina Nails & Hair Place is a nail salon that has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider the various aspects mentioned in the comments.

One of the strengths mentioned by a customer is the salon's attention to detail when it comes to acrylic nails. Customers have stated that the salon listens to their preferences and ensures that the nails are done the way they want. This indicates that the salon is capable of providing personalized services and delivering customer satisfaction. Additionally, the prices at Tina Nails & Hair Place are said to be affordable for the quality of work they provide, which can be considered as another strength of the salon.

Another positive aspect highlighted by a customer is the salon's ability to accommodate specific needs. For instance, a customer with gel sensitivity praised the salon for being accommodating and providing gel manicures and pedicures that last. This shows that the salon is able to cater to the individual needs and preferences of their customers, which is a valuable asset in the beauty industry.

However, there are also several weaknesses mentioned by customers that must be addressed. One common complaint is regarding the cleanliness of the salon. Customers have reported seeing dirt and dust bunnies behind the pedicure chairs, cobwebs on light fixtures, and lack of hand towels in the bathroom. These hygiene issues indicate a lack of attention to cleanliness and maintenance, which could be a major turn-off for customers. Reusing torn plastic liners for pedicure tubs is also seen as unprofessional and unsanitary.

Another weakness mentioned by customers is the lack of consistency in service and quality. Some customers have had positive experiences in the past but were disappointed during their most recent visit. Inconsistency in service can lead to a loss of trust and loyalty among customers. Additionally, there have been instances where customers were overcharged or did not receive the color or design they had requested. These issues indicate poor communication or organizational skills on the part of the salon.

Long wait times and a slow service are also mentioned as weaknesses. Customers have reported having to wait for a considerable amount of time even after scheduling appointments. In addition, the salon took excessively long to complete services, leaving customers dissatisfied with the overall experience. Timeliness is crucial in the beauty industry, as customers expect efficient and prompt service.

Overall, Tina Nails & Hair Place has strengths such as attention to detail, affordability, and accommodation of specific needs. However, they also have weaknesses including cleanliness issues, inconsistency in service, communication problems, and long wait times. To improve, the salon should prioritize cleanliness, ensure consistent service and quality, enhance communication with customers, and work towards reducing wait times to provide a better overall experience.

Best TL Reviews

Last time I went to this nail salon they did really good but today I went back and it wasn’t the same. In the photo you can see they are nothing alike. I had to speak up about the glitter (which while doing my nails she said she didn’t have). And I also had to tell her about the stars because they forgot to add them on. Then I got charged 50$…. I don’t understand why they said they could do my nails like I wanted them then proceeded to have non of the materials for it.

I had a pedicure and was so disgusted by how dirty the shop was! Behind the pedicure chairs is a layer of dirt and dust bunnies. Cob webs on the light fixtures, no hand towels in the bathroom, even after I mentioned it to the gals there they didn’t replace them. Then the plastic liners for the pedicure tubs are being reused, I only noticed after looking around that my plastic liner was torn. Lastly was the color I picked out for my toes was not the same color that I choose……should have been more coats! very disappointed and for sure not going back!

Very detail oriented when it comes to acrylic nails! You won't leave unsatisfied, they listen to what you say and make sure it's done the way you want. On top of that, their prices are very affordable for the work they do!

It seriously is always a good experience when I come here! I'm very very picky when it comes to pedicures because I get really bad ingrowns and EVERYTIME I've came here for the last 2 years they have NEVER missed em and always do my nails so good! ???? this has been my GO TO for over 2 years now and I live all the way in Fresno, CA. I come here at least twice a month if I can. No where else. LOVE THIS SPOT. Definitely try it out if ur in watts

paid 80 for 2 pedi they dont give you your change back nor talk to you they they are so dirty

I called to see when a good time was to come in. They told me 6pm on a Sunday, they were definitely busy. I made sure they understood their is 2 people for both manicure and pedicure. We waited 15 mins to be seated. Then they started working on us. I seen them use a scooper for the scrub then touched us went in for more. U can do what you will, with that info. They over charged us I didn’t say anything cuz I’m just not one to argue or complain. This was my 1st time here and was not impressed. They took 2 1/2 hours to finish. My nails came out nice but to be honest just not honest people and they take forever.

Horrible!!!

I will never come back to this place

I am very sensitive and want my gel soaked off. They are very accommodating and their gel manicures and pedicures are done so they last! This is my new spot!