Quick Facts About USA Nails & Spa
USA Nails & Spa has received a mixed range of comments, with both positive and negative experiences being reported. In order to provide a comprehensive analysis of the strengths and weaknesses of the place, we will break down the comments into different categories: service quality, nail application, hygiene/cleanliness, atmosphere, and overall satisfaction.
Service Quality:
Several comments praised the service at USA Nails & Spa, highlighting friendly and professional staff members. Customers appreciated that they were able to get an appointment quickly and that the employees made an effort to accommodate their needs. These positive remarks suggest that the establishment excels in customer service and has a good reputation for promptness and efficiency.
Nail Application:
Opinions regarding nail application were mixed. Some customers were satisfied with their nails, expressing praise for the technicians who did a great job. On the other hand, there were negative experiences where customers reported issues such as crooked tips, bubbles on the nails, and poor cuticle and preexisting nail treatment. These complaints indicate a potential inconsistency in the quality of nail application at the salon.
Hygiene/Cleanliness:
There was a comment that raised concerns about the cleanliness of the place. The customer mentioned the messiness and questioned whether the tools and objects being used were clean. This raises a red flag regarding proper hygiene practices at USA Nails & Spa. It is essential for nail salons to prioritize cleanliness and sanitation to ensure the safety and well-being of their customers.
Atmosphere:
There were mixed views regarding the atmosphere of USA Nails & Spa. Some customers appreciated the friendly and fun environment, while others found it lacking due to the absence of music or television. This is a subjective area, and preferences for a salon's atmosphere can vary from customer to customer. However, it may be worth considering adding some form of entertainment to enhance the overall experience for clients.
Overall Satisfaction:
Many customers expressed overall satisfaction and praised the salon, stating that they loved the place, were happy with their experience, and would return or recommend it to others. These positive remarks highlight the strengths of USA Nails & Spa in terms of customer satisfaction and loyalty.
Based on the analysis of the comments, the strengths of USA Nails & Spa include excellent customer service, friendly and professional staff members, and the ability to accommodate customers quickly. The salon also seems to have a strong following from loyal customers who are satisfied with their experience and the quality of services provided.
However, there are also some weaknesses that need to be addressed. These include potential inconsistencies in the quality of nail application, concerns regarding cleanliness and hygiene practices, and the need to improve the atmosphere by adding music or television to enhance the overall experience for customers.
In conclusion, while USA Nails & Spa has received positive feedback in terms of customer service and overall satisfaction, there are areas that could be improved upon to ensure a consistently high-quality experience for all customers. Addressing these weaknesses would help strengthen the salon's reputation and attract more customers in the long run.
Best TL Reviews
I absolutely love this place. Never leave me disappointed. Richard did good with my feet and Tony always does a great job with my nails. I went to K’s nails once and done a horrible job on my nails, which I should have known not to go, but I wanted to try something different. Bad mistake. I will stay with the best and that’s USA nails. Thank you guys for the great job. I love them.
I got my nails and toes done, toes were awesome and I liked the gentleman who did them, my fingers on the other hand were awful. First off, they didn't take cuticle off or cut my preexisting nail and just did a quick rough up of the nails and then stuck on the fakes. Two: Tips on both ring fingers are crooked. Three: there are bubbles on every. Single. Nail. I'm so upset over this.
This was honestly the quickest nail appt I’ve ever had. He never even had me wash my hands off before applying the top coat. Idk where the bubbles came into play but just 0/10 for that. The gentleman who did them could not stay off his game on his phone and was more worried about his farm then my nails lol. I’d go back for a pedicure but no nails next time.
Had my feet and nails done. My feet the lady did an amazing job. My nails on the other hand let's just say I'm not going back. U lost this customer today!!
New to the area, and I thought based on the reviews that I would be satisfied, but I just wasn’t. First off place is messy and there is just stuff everywhere. It made me question if the tools and objects they were using were even clean. It was awkward as there is no music or tv to break the silence. My nail color also wasn’t even remotely close to what I picked, but at that point I just wanted to leave. I would only go back if there is really no where else to go in the area.
Nice people good service seems like they can always get me in
Friendly, fun environment. Within walking distance from the truck stop so that was a plus for me as an o/op. Busy as expected for a Saturday but, everyone was still pleasant and had great energy! If I am ever in the area again, I will definitely return. :)
Overall good experience. Went on Monday afternoon, not too busy. Quality service, I had a pedi with gel polish. It was a $15 upcharge, feels a little high but pretty standard. Building was clean, tons of colors to choose from, but parking is a bit confusing with the shared lot so make sure to read the signs.
Girls night out. The service could not have been better. Everyone one was very professional and friendly.
We will definitely be return customers and will.tell all our friends.
Place Pictures
USA Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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