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Q T Nails

+1 715-426-3446
107 N Main St, River Falls, WI 54022 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Q T Nails

Q T Nails Place has received mostly positive comments from customers, highlighting various strengths of the salon. These strengths include friendly and welcoming staff, excellent customer service, attention to detail, cleanliness, a wide range of polish choices, and a relaxing atmosphere. However, there are also a few negative comments that point out some weaknesses, such as poor multitasking skills, mistakes in fulfilling specific requests, and issues with the durability of the nails.
One of the most common strengths mentioned in the comments is the friendly and welcoming staff at Q T Nails. Customers appreciate being greeted and treated well, despite the busyness of the salon. This shows that the staff is attentive to customers and makes an effort to create a positive experience. Moreover, the staff is mentioned to be polite and grateful for the customers' business, which adds to the overall positive atmosphere of the salon.
Another strength mentioned by customers is the excellent customer service provided at Q T Nails. Customers appreciate the attention to detail and the willingness of the staff to fulfill their specific requests. They feel valued as clients and note that their preferences are followed without any problem. This indicates that the staff is knowledgeable and skilled in delivering the desired results, making customers feel satisfied with their services.
The cleanliness and organization of the salon are also highlighted as strengths. Customers mention that the salon is clean and organized, creating a pleasant environment for their treatments. This indicates that Q T Nails takes hygiene seriously and maintains a professional setting for customers to enjoy. A clean salon not only contributes to a more relaxing experience but also reflects the professionalism and attention to detail of the salon.
The wide range of polish choices is another strength mentioned by customers. They appreciate having many options to choose from, allowing them to find the perfect nail color for their preferences or special events. This indicates that Q T Nails understands the importance of providing a variety of choices to cater to the diverse tastes of customers. Having a wide selection of polish can enhance the overall customer experience and increase satisfaction.
Customers also mention a relaxing atmosphere at Q T Nails as a strength. They express feeling at ease during their treatments and find the salon to be a pleasant environment. This highlights the efforts made by Q T Nails to create a calming and soothing experience for their customers. A relaxing atmosphere can contribute to a more enjoyable visit and make customers feel pampered and taken care of.
However, there are a few weaknesses mentioned in the comments that Q T Nails should address. One customer noted that the nail technician appeared to be multitasking, taking phone calls while attending to clients. This can make customers feel underestimated and not receive their full attention. Enhancing staff's multitasking skills or ensuring that they are fully focused on the clients could address this issue and improve the overall customer experience.
Another weakness mentioned is the mistake in fulfilling specific requests. For example, one customer mentioned receiving a gel manicure when they requested a regular manicure. This indicates a lack of attention to detail and a failure to accurately understand and meet the customer's requirements. Increasing the communication and clarification between the staff and customers can help to minimize such mistakes and ensure customer satisfaction.
Furthermore, one customer mentioned that their gel manicure wrinkled and chipped the next day. This suggests that there may be issues with the quality or durability of the nails. Addressing this weakness by improving the application techniques or using higher-quality products can help enhance the longevity and durability of the manicures.
In conclusion, Q T Nails Place has several strengths that contribute to positive customer experiences. These strengths include friendly and welcoming staff, excellent customer service, attention to detail, cleanliness, a wide range of polish choices, and a relaxing atmosphere. However, there are also a few weaknesses, such as multitasking issues, mistakes in fulfilling specific requests, and problems with nail durability. By addressing these weaknesses, Q T Nails can further improve their salon and ensure consistent customer satisfaction.


Best TL Reviews

I LOVE THIS PLACE! This is my third manicure at QT nails, and they just keep getting better and better! My nail tech was super friendly the service was excellent and the nail art design is perfect!
I wish I could give more than five stars! Love Q T Nails. I got acrylic nails for the first time and they lasted so long! They are very aware of you and make sure that you are comfortable and don’t have a long wait. I love the service and quality of work. They always have the best service and are really nice!
Great experience at Q T Nails today for some self-care! The technician chose to help with the acrylic nail polish color for me and making them for a long time and they still look perfect. Friendly, helpful staff, clean and organized interior They are very aware of you and make sure that you are comfortable and don’t have a long wait. Best nails I’ve ever gotten done!
The salon is absolutely gorgeous and so clean! I was professionally greeted right when I arrived, and shown a huge selection of polish choices - so many options! Pedicure was so pleasant & relaxing, as was my manicure. Was very happy with my services, and was treated like a valued client. Will definitely be going back on a regular basis!
I was really excited to try out this nail place!! I’m a student at UWRF and I love getting my nails done so I figured I’d check this place out, unfortunately my experience wasn’t the best. my nail tech worked on me and two other clients while taking phone calls, gave me a gel manicure when I’m pretty sure I asked for regular, and then it wrinkled sometime during the appointment and chipped the next day!! I would’ve given two stars, but one of the employees was very nice and welcoming so it wouldn’t be fair. Pretty disappointing :(
I like my nails when I leave! Amazing pedicures and has great customer service! Thank you. I love going to Q T Nails whenever I want to treat myself or need a manicure for a special event. I was greeted at the door, they were very polite, they gave me what I asked for and for a great price! My new favorite place to get a manicure.
I LOVE this place! I’m always treated very well. The staff and owner always welcome me even if they’re busy. All my very specific requests are followed without any problem. They are grateful to know what I want. The owner did my nails today and thanked me repeatedly for my business. Every person I’ve worked work has been amazing. I’m very particular and have zero complaints, only great things to say about this place.
I have never been to this salon before until today. I walked in to the salon today for a pedicure and I could see that they were pretty booked for the day. They still took me in and did an amazing job. They very polite and friendly and the atmosphere was relaxing. I am definitely going back!

Place Pictures

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Q T Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

Location