Quick Facts About ICON BEAUTY SUPPLY
ICON BEAUTY SUPPLY has several strengths based on the comments provided. Firstly, customers appreciate the extensive selection of products available at the store. Many customers mention that they have everything they need, whether it's hair supplies, wigs, or accessories. This indicates that ICON BEAUTY SUPPLY caters to a wide range of customers and offers a comprehensive range of beauty products.
Another strength highlighted by the comments is the excellent customer service provided by the staff. Customers praise the friendly and knowledgeable staff members who are willing to offer advice and suggestions. This is especially important when it comes to hair care, as customers feel confident taking guidance from the predominantly black staff members who can relate to their specific hair needs.
The store is also noted for its organization and cleanliness. Customers appreciate the well-maintained and tidy environment that makes their shopping experience more enjoyable. Additionally, the store's layout seems to be efficient, as one customer mentions knowing exactly where to find their desired items. This suggests that the store is thoughtfully organized with clear signage or a logical arrangement of products.
The location and parking options of the store are mentioned positively in the comments. Customers appreciate the convenient parking availability, as it makes it easier for them to access the store. A hassle-free parking experience can contribute to overall customer satisfaction.
Another strength of ICON BEAUTY SUPPLY is its competitive pricing. Customers mention that the store offers reasonable prices, especially for items like braiding hair and human hair. This is important for attracting and retaining customers, as affordability is a significant factor in their decision-making process.
The store's commitment to providing a positive shopping experience is further demonstrated through the inclusion of small gifts with purchases. Customers appreciate receiving free combs or gift bags, which not only adds value to their purchase but also gives them a sense of appreciation for their loyalty.
ICON BEAUTY SUPPLY also emphasizes its point system as a means of rewarding customer loyalty. While the specific details of the point system are not clear, customers find it a nice incentive to return to the store. Loyalty programs can help build long-term relationships with customers and encourage repeat business.
Based on the comments, it can be concluded that the major strengths of ICON BEAUTY SUPPLY are its wide selection of products, excellent customer service, organized and clean store environment, convenient location and parking options, competitive pricing, and efforts to reward customer loyalty with small gifts and a point system.
However, it is important to note that these comments may be biased as they come from satisfied customers and there are no negative reviews or criticisms provided. To have a comprehensive understanding of the strengths and weaknesses of ICON BEAUTY SUPPLY, it would be beneficial to consider a wider range of customer feedback or conduct further research.
Best TL Reviews
Love this place so much - they have everything. I’ve been coming since they’ve opened. I come all the way from Bloomington to buy supplies from here. The staff is super friendly & they are mostly all black. As a customer I feel confident taking advice & suggestions from them when it comes to my hair. ????
Icon ALWAYS has what I’m looking for. I am NEVER. Rushed even though it takes me an abnormal amount of time to decide what to get. The owners are cool and the staff is helpful and informed. It’s diverse and is always stocked up. No where else has the quality either as I love Sensationelle and they have plenty! Love it!
Super organized. Clean store. This is my first time in a wig /beauty supply store. Employees offered to help my husband and I (they could tell we had no idea what we were doing). Lots of free, available parking too!
Absolutely the nicest beauty store in the area! Best braiding hair prices, you can't beat their prices or customer service! Great polite employees and yes, they will keep you coming back for all the little gifts. A free comb with any $25 up purchase is a plus!! Many beauty stores are greedy and rude. This place is nice, clean, organize and ???? OMG!! Their human hair selection is the BEST! No body can beat their prices! If you've never been here, you're missing out! Come see this place! You will literally drive out of your way to come here!!! They have everything you may need and not need!! Check them out!!
By far one of the best Beauty Supply stores I’ve visited in my lifetime! Customer service is top notch. The staff is very friendly, attentive, and engaging when making a purchase. The hair and wigs are great quality with multiple selections. This will definitely be my new favorite go-to store. Thank you for the gift bag!
I usually go to 7 mile hair store in Brooklyn park but since I noticed this store I’ve gone here for my basic hair needs as well as any client hair needs when doing hair. The store is always very clean and the staff are nice and welcoming. I kind of know where everything is as it’s not a really big store but I’ve been enough to know where area of the store my items are in and I like that I can go straight to my needs, since I have a tendency to over shop when I’m just looking around. The selection of hair supplies are also good. Over all it’s a great quite location to shop. They also have a point system. Though I haven’t used any, mainly because when they explained it I didn’t retain what was said so I’m not sure what exactly happens with the points you gain after every visit. But it’s nice! Definitely returning.
Loved the variety of hair accessories for kids. Good customer service as well!
I’m a hairstylist and I typically recommend this place to all my clients. The few times I have visited the customer service was great, friendly staff, the store is neat and has everything you need. Prices are also quite reasonable.
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