Quick Facts About Beauty Nails By Mary
Strengths:
1. Exceptional nail artistry: Many customers praise the amazing job done on their nails by Beauty Nails By Mary. The artists are skilled and can recreate any desired design.
2. Friendly and welcoming atmosphere: Multiple comments express how everyone at the salon is friendly and makes customers feel welcome. This positive and inviting atmosphere adds to the overall experience.
3. Appointment only scheduling: Customers appreciate the appointment only aspect, which ensures a dedicated and personalized experience. This allows the salon to provide efficient service to each customer and maintain a well-managed schedule.
4. Professionalism: The staff at Beauty Nails By Mary is described as professional, which is seen in their ability to create nail art according to customer requests. They also handle any mishaps, like accidental bleeding, professionally and ensure customer comfort.
5. Compliments on nails: Many customers receive compliments on their nails after visiting Beauty Nails By Mary. This implies that the salon consistently provides high-quality nail services that impress others.
Weaknesses:
1. Inconsistent customer interaction: One customer mentions that although Mary, the owner, talks to them during the appointment, the other staff members do not engage in conversation. This inconsistency in communication might impact the overall customer experience negatively.
2. Waiting time and priority: One customer expresses frustration about waiting for the salon to open and then having to give up their seat for another customer. This incident might indicate a lack of clear priority system or efficient management of customer flow.
3. Lack of communication during service: One comment mentions that the salon did not talk to them at all during the nail service. While some customers may appreciate a quiet treatment, the lack of communication might be seen as unfriendly or unprofessional by others.
4. Potential negligence: One comment refers to accidentally causing bleeding during the service. Though the staff handled the situation well, instances like this raise concerns about attention to detail and potential negligence that could result in unintentional harm.
Overall, Beauty Nails By Mary has several strengths, such as talented nail artists, a welcoming atmosphere, and professionalism. However, there are also weaknesses to address, such as inconsistent customer interaction, potential waiting time issues, lack of communication during service, and instances of accidental harm. Addressing these weaknesses can help enhance the overall customer experience and continue to build a positive reputation.
Best TL Reviews
Love, love, love! Love Chloe who always does an amazing job on my nails, love the appointment only aspect, and love the atmosphere. Everyone is so friendly and welcoming. They do an amazing job on your nails!
The workers where really nice and very kind. They found a topic to talk about and kept it going. They made you feel like you were welcomed. Would definitely recommend. No cuts, no bleeding, no pain at all during the process.
Love my nails yet again. Great service. Everyone us so friendly and happy to be there and they always make you feel welcome. I always get so many compliments on my nails and I live it.
Very professional, great artists, and super friendly. I always go in with a picture and they are able to recreate it!
Amazing job. The guy accidentally made me bleed a little but made sure I was okay and apologized. He did an amazing job though. Definitely going back.
My girlfriend is very happy with the friendliness of the staff here and their work, prices are great as well!
Mary is top notch. I always get compliments on my nails!
They do very good job. And it is very clean. Did not talk to me at all. Mary always talked to me but the others do not. But I was there to get a job done but I waited for.them to open and they let a girl go in front of me even had to get out of my chair for her. Or fight for the seat and it is not worth fighting over
Beauty Nails By Mary Info
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Tuesday | - |
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Friday | - |
Saturday | Closed |
Sunday | Closed |
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