Ivy Nail Spa

+1 980-210-3030

6443 Old Monroe Rd A-2, Indian Trail, NC 28079 United States of America

Open Today: Closed

Quick Facts About Ivy Nail Spa

Ivy Nail Spa is a nail salon that has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

One of the recurring themes in the comments is the poor quality of the services provided. Multiple customers mentioned that their nails were too thick and looked awful after their visit to Ivy Nail Spa. Additionally, some customers reported that their cuticles were not properly trimmed, indicating a lack of attention to detail and basic manicure practices. These issues demonstrate a weakness in the salon's ability to provide high-quality nail services.

Another weakness highlighted in the comments is the lack of durability of the nails. Several customers mentioned that their nails popped off shortly after their visit, similar to press-on nails. This indicates a problem with the application and longevity of the acrylic nails. The fact that customers were advised to get a manicure next time to improve the appearance suggests that the salon's staff may not possess the necessary skills to properly apply and maintain acrylic nails.

There were also complaints about the basic pedicure service. Customers mentioned that their toes were barely touched with any tools and that their nails were left smushed and uneven. This lack of attention to detail and poor execution of basic services is a clear weakness for Ivy Nail Spa.

However, there are also positive comments that highlight some strengths of the salon. Several customers mentioned that the staff at Ivy Nail Spa is friendly and kind. This implies that the salon provides good customer service and creates a pleasant atmosphere for customers.

Some customers also expressed satisfaction with the outcome of the services provided. They mentioned that they loved their nails and that they highly recommend Ivy Nail Spa. This suggests that the salon is capable of delivering satisfactory results to some customers.

One customer praised a specific technician, Cory, for his exceptional service. They mentioned that Cory was efficient, precise, and courteous, and accommodated their specific requests. This implies that Ivy Nail Spa has skilled technicians who can provide excellent service to customers.

Another customer mentioned that Sam was their new favorite and provided great customer service. They appreciated that Sam took her time to ensure that the nails were finished exactly as desired. This indicates that the salon has staff members who are attentive to customer preferences and go the extra mile to meet their expectations.

In summary, based on the comments provided, the strengths of Ivy Nail Spa include friendly staff, some skilled technicians who provide excellent service, and the ability to deliver satisfactory results for some customers. However, the weaknesses of the salon include poor quality of nail services, with issues such as nails being too thick, cuticles not being properly trimmed, and a lack of durability of nail applications. There is also a weakness in the execution of basic pedicure services. These weaknesses suggest that Ivy Nail Spa may need to improve the skills and attention to detail of its staff in order to provide consistently high-quality services to all customers.

Best TL Reviews

First time and nails are WAY to think and look awful and my cuticles were never trimmed and they didn’t take the time needed with my daughter to ensure her ‘stickers’ wouldn’t come off which I was super disappointed they did that instead of a paint. The people were very nice but paying $130 for what we got was outrageous. These pictures are a week later for me but the day of for my girl.

I had my nails done 2 weeks ago. I asked for a manicure with acrylic nails. I was convinced by two people S&S is good for my nails. $55 later (not including tip$$s) and about 10 days later my nail popped off (just like a press on). My cuticles look like that because he did not manicure them. After he was done he said "next time get a manicure it will look better".

$$$$We went for… pedicures and dip manicures. First time getting our nails done here (mom & I ) with a smile We were taken in (walkins) her pedicure wasn’t even complete… toes were barely touched with any tools. The basic pedicure should make me want your other services. Kinda like a good slice of a plain pie let’s you know that the sauce at the pizzeria will be good. $$ 145 for what ??? Chunky nails ZERO cuticles touched and smushed toe nails?? Pretty disappointed. This was a treat for us . We paid the price but will not be returning or sending anyone there. Pictures are from the same day!!! Kind humans but I wasn’t there for a friend.

I’ve been here multiple times I’ve done my nails with Hannah every time never really had any complaints about her but the other day I got my nails done with her husband Ben and he did so bad. I sent the pictures of my nails he did to her and she said nothing. Horrible he was also on his phone for 3 minutes instead of doing my nails. One of my nails was yellow it was absolutely horrible I’m never setting my foot at ivy nails again they don’t even do good nails anymore. One of my nail was crooked.

The staff was so nice and the atmosphere was amazing. They did so well and I LOVE my nails so much! I highly recommend this place to get your nails done.

I’ve been coming to Ivy Nail Spa for about 5 years now and I’ve never had a bad experience. They always help you achieve the look you’re going for and they work delicately to make sure it’s perfect. I also really appreciate how gentle they are with the nail drill (on natural nail and cuticles). They really pay attention to the cleanliness of the environment and they are very kind and professional.

This is the second time I have been to Ivy nails && both experiences were great. Cory did my nails today. I can’t say enough how great his services are. Not only is he efficient with his work, but he’s precise && courteous. Extremely polite && very gentle. I’m not from the area but my parents live here && we are visiting. I didn’t have the time in my schedule to use my usual tech at home so I asked my mom to book me for this morning. If I lived here, he would be my regular technician. When it comes to my nails, I’m really particular with the shape && thickness which I think bugs a lot of techs but he was very knowledgeable && accommodating. I’m very pleased && I highly recommend him! Thanks again, Cory! 10 out of 10!

Sam is my new favorite! Great customer service, took her time with me and made sure nails finished exactly how I wanted. Ivy Nail does a great job at an affordable cost!