Quick Facts About Nancy Koss Salon
Nancy Koss Salon & Spa, based on the comments above, has several strengths that contribute to its positive reputation.
One of the main strengths highlighted in the comments is the high level of customer service. Multiple customers mention the friendly and welcoming atmosphere from the moment they walk in the door. The staff, including the receptionist and stylists, are praised for their friendliness, knowledge, and skills. This creates a positive experience for customers and makes them feel comfortable and at ease. Customer satisfaction is further enhanced by the stylists taking their time to listen to and understand the customers' desires and preferences.
Another strength is the quality of the services provided. Customers consistently mention how pleased they are with the results of their haircuts, color treatments, and other salon services. The stylists are described as skilled and talented, with one comment specifically mentioning Nancy Koss herself as an "absolute artist." This level of expertise and attention to detail contributes to customers feeling that they receive high-quality services at the salon.
The salon's attention to detail and focus on customer satisfaction is also evident in the positive comments about the shampooing and oil treatment services. Customers appreciate that the shampooers are thorough and provide a soothing experience. The oil treatment is also mentioned as being executed well, showing that the salon values providing comprehensive care to its customers.
The salon's location is also seen as a strength. The comment mentioning transportation options and local amenities indicates that the salon is situated in a convenient and desirable area. This may attract customers who value accessibility and the ability to combine their salon appointments with other activities in Oak Lawn.
However, it is important to acknowledge that there are also areas for improvement or potential weaknesses at Nancy Koss Salon & Spa. One comment mentions a negative experience where an appointment was abruptly canceled. While this may be considered an isolated incident, it highlights the need for improved communication and flexibility in scheduling to better accommodate customers' needs. This could be addressed by allowing alternate stylists to take over appointments when necessary or implementing a better system for rescheduling.
In conclusion, Nancy Koss Salon & Spa has several strengths that contribute to its positive reputation. These strengths include exceptional customer service, skilled and talented stylists, quality services, and a convenient location. However, there are areas for improvement, such as better communication and flexibility in scheduling, to further enhance the overall customer experience. By focusing on these areas, Nancy Koss Salon & Spa can continue to thrive and maintain its reputation as a top-notch salon.
Best TL Reviews
I thoroughly enjoyed my visit to Nancy Koss Salan & Spa. I was a walk-in, first time customer. The stylist took her time and talked with me about what I was looking for and the color turned out GREAT!! I love it!! I then returned the following week for a hair cut (free with first time color customers) and again Liz talked with me first and then did a wonderful job of trimming my hair. I would definitely recommend this salon to my friends.
I went in to get foil highlights and a haircut with Liz. She was amazing, I was a bit late but she still gave me the best service. I have been doing my hair since I was 18 and I can honestly say this was the best my hair had ever came out! Looks and feels amazing!
2 weeks ago was the first time I used this salon services! Bought a group for a haircut & oil treatment! Liz was a great stylist! My hair cut was exactly how I wanted it! The receptionist nice, salon decorated nicely!
Will definitely return again!! Try the Nancy Koss in Oak Lawn!
Marge
Everyone from the front desk to the ownet was extremely friendly, knowledgeable, and skilled. I have never been so impressed with a salon before. The shampooer was thorough and soothing, and I was lucky enough to have my hair cut and styled by Ms. Koss herself, and the woman is an absolute artist. My makeup done by their in house beautician, and I was all around very impressed, and will be going there again in the future.
I get my hair done by Liz and she does an awesome job every time whether it's highlights a cut or whatever. I am incredibly pleased with the salon and my hairstylist.
Update- i was abruptly cancelled after taking time off work to go to the appointment. I asked if a different person could take care of it and was told flat out no. No consideration for the time i took off work to make the appt.
Great place, friendly people as soon as you walk in. Didn't have to wait for my appointment Sam was on time. She listened to the special care I needed handling my hair and scalp and did a great job. Very caring young lady and made me feel comfortable and at ease. Would definitely go back.
The moment I walked in the door, I was greeted by a very nice lady and right away asked if I wanted something to drink.
I was also welcomed right away by my stylist Amanda. She asked me questions about my hair and what style I was looking for.
Amanda took her time with me and answered all my questions.
My cut and color were fantastic!!! This was my first visit to Nancy Koss and will continue to go there.
THANKS AMANDA
Visited on a very Hot August 2019 day and was treated exceptionally well by the beautician named, Samantha. She seemed extremely knowledgeable about her hair products and the chemical reactions that might alter hair colorings.Was surprised the local Hilton had no longer an in house beauty shop/ barber shop to compliment their many wedding and social affairs. Check out Nancy Koss for top notch service and I am sure between the airport shuttle and the enthusiastic personnel of Nancy Koss transportatikn to and from might be arranged. Great section of Oak Lawn for good food and a n evening out!
Place Pictures
Nancy Koss Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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