Quick Facts About Sienna Nail Spa
Sienna Nail Spa has a number of strengths that can be identified from the comments above. Firstly, they have a strong sense of camaraderie among the Nail Tech's, creating a welcoming and friendly atmosphere. This is appealing to customers who value a positive and enjoyable experience while getting their nails done. Additionally, they are highly recommended by several customers, indicating that they consistently deliver high-quality service. It is also worth noting that they have loyal customers who express their preference for Sienna Nail Spa and would not go anywhere else for their nail care needs.
Another strength highlighted in the comments is the knowledge and expertise of the staff, particularly Cindy. Customers appreciate the fact that they receive tips and advice on how to maintain their nails and keep them looking their best. This shows that the staff are knowledgeable in their craft and are committed to ensuring that customers' nails are well cared for.
The comments also reflect positively on Sienna Nail Spa's ability to make their customers feel comfortable and at ease during their appointments. This is particularly important for individuals who may feel anxious or nervous about getting their nails done. The spa's ability to create a relaxed and welcoming environment contributes to their overall strengths.
In terms of weaknesses, the most notable issue highlighted in the comments is the poor treatment of a disabled customer. The incident described is deeply concerning, and it indicates a lack of empathy and professionalism on the part of the staff member involved. This incident demonstrates a weakness in the way the staff interacts with younger customers, and it is important for the spa to address this issue to ensure that all customers feel respected and well-treated.
While this specific incident may be an isolated case, it is crucial for the spa to address any potential weaknesses in their customer service. The importance of providing exceptional customer service cannot be overstated, as it is a key factor in attracting and retaining customers. Addressing any shortcomings in this area will be crucial in maintaining and strengthening their business.
Another potential weakness that can be inferred from the comments is the lack of same-day appointments. While this may not be an issue for customers who are proactive in scheduling their appointments in advance, it may deter potential customers who prefer to have more flexibility in their scheduling. Offering more availability for last-minute appointments could be a way to address this potential weakness and cater to a wider range of customers.
In conclusion, Sienna Nail Spa has several strengths that contribute to its positive reputation. These strengths include a sense of camaraderie among the staff, positive customer recommendations, knowledgeable technicians, and the ability to make customers feel comfortable during their appointments. However, there are also areas for improvement, such as ensuring respectful treatment of all customers, particularly younger and disabled individuals, as well as addressing potential scheduling limitations. By addressing these weaknesses and continuing to build upon their strengths, Sienna Nail Spa can further solidify their position as a top choice for nail care services in the community.
Best TL Reviews
Love this place! Nail Tech's there are like one big family. It's best to call and make an appointment, but they will definitely take care of you.
I took my disabled daughter to get her nails done for the first time and thought this place would be a good choice. I was wrong. The lady who did her nails was being really rude to her and even slapped my daughters hand because my daughter was trying to control her own hand and she was having a hard time understanding the woman when she was telling her to relax her hand. Then the woman said “if your nails look bad then I don’t want to hear about it” and kept rolling her eyes a getting all frustrated and rude. I have never written a review before, but, this place made me want to write one just because of how rude they are to younger people. It doesn’t matter if the kid is disabled or not, you shouldn’t be mean and rude to them. Needless to say, we definitely won’t be returning. It was a horrible experience for us.
This is my favorite place for manicure and pedicure. Cindy is very knowledgeable and gives me tips for keeping my toes pretty! I would highly recommend Sienna to the community. I won't go anywhere else. Best in town.
The owner, Cindy, did an amazing job with my pink and white fil!! We just moved back to Pasco from Pinellas and so happy to find the right salon on my first try!! Highly recommended! Welcoming, friendly, professional and expert work! Thank you!
I absolutely love my full set they did a wonderful job. And all the girls that work there very sweet and very attentive to make sure they do the best job they can and that you're going to love your nails definitely stop by and give this place a try if you're in the area.
Very good job. Been a few times now and scheduled my next appointment. Thanks for making me feel comfortable.
they were very nice in there and kept good conversations. you can tell that they treat their customers the best. i love the outcome of my nails the were so good and the price was even better. i will definitely recommend this place and go back myself
Sienna is absolutely amazing, takes her time never fails me I definitely always leave happy!.
My halloween nails are a hit!
She will have you laughing and leaving fresh!
She is absolutely wonderful , 5 stars !
Clean and same day apt!
Place Pictures
Sienna Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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