Quick Facts About Jasmines Nails
Jasmine's Nails place seems to have a mix of positive and negative feedback. In order to provide a comprehensive analysis of the strengths and weaknesses, we will examine each comment in detail.
Starting with the positive comments:
1. "We were walk-in’s and they took us within 5 minutes. They were extremely nice and used all new tools. They had some suggestions but weren’t pushy at all. We came in for a pedicure and left with a manicure as well due to their talents and kindness. We will definitely be back!"
Strengths:
- Efficient service: Taking walk-in customers within 5 minutes shows an ability to handle a high volume of clients and provide quick service.
- Friendliness: The staff members were described as extremely nice, creating a welcoming environment for customers.
- New tools: Using all new tools indicates a commitment to hygiene and the latest industry standards.
- Upselling through suggestions: The fact that the staff suggested additional services, such as a manicure, without being pushy showcases their professionalism and ability to meet customer needs.
2. "Went in on a Friday night to see if they would help me fix my nails after another local nail place left them a mess and refused to fix them. The ladies did their best to get my nails looking better and added a top coat. I will be back for my next dip appointment."
Strengths:
- Problem-solving: The staff was able to address and fix the customer's nail issues, even after they were left dissatisfied by another salon.
- Accommodating: Adding a top coat to enhance the customer's nails suggests a willingness to go the extra mile to ensure customer satisfaction.
3. "Jan is amazing! So artistic and everyone in the place was so nice and welcoming! Would definitely recommend!"
Strengths:
- Skilled staff: The customer highlights the talent of one particular staff member, Jan, indicating the presence of skilled and artistic nail technicians.
- Welcoming atmosphere: The positive experience extended beyond the individual staff member, with everyone in the salon being described as nice and welcoming.
Now, let's discuss the negative comments:
1. "I don’t know the lady’s name but she was wearing a hold and jade Buddha necklace and I think short black hair. She had her nails done in a pink and black marble effect with gold in it. I asked her if she could do my nails like her and she confidently said yes. After asking her to fix a few nails because of how terrible and uneven they were, I was still left with horrendous nails and $75 less. Pics for proof."
Weaknesses:
- Lack of skill: The customer's nails turned out to be terrible and uneven, despite the staff member's confidence in being able to replicate the requested design.
- Inconsistent service quality: Even after requesting fixes, the customer was still dissatisfied with the final outcome.
- Inefficient use of resources: The customer paid $75 for a subpar service, indicating a poor value for money.
2. "This place sucks. Don’t waste your time or your money. Asked for narrow square nails and came out with DUCK FLARE. Not only that but Heidy filed the sides of my nails and dug into my skin and broke the skin. I am beyond livid. These places you can’t exactly not pay, so of course I paid and now I have to soak these ugly things off and allow my natural nail to heal. What a disappointment. Not only the terrible nail service but this place sells fake designer clothes, bags, shoes, jewelry. CHEAP."
Weaknesses:
- Failed to meet expectations: The customer requested a specific nail shape, but ended up with a completely different result, duck flare nails. This suggests a lack of attention to customer preferences and inability to deliver the desired outcome.
- Unprofessional and harmful behavior: The staff member, Heidy, not only filed the sides of the customer's nails inappropriately, but also caused injury by breaking the skin.
- Additional concerns: The comment mentions that the salon sells fake designer items, which raises questions about the credibility and ethics of the business.
Lastly, there is one comment that doesn't provide detailed feedback but still expresses dissatisfaction:
1. "My first time going here was great, quick pedicure during my break, and they came out great. But oh jeez my second time was pure hell, nails were crooked and breaking. It took almost 2 HOURS for a simple pedicure."
Weaknesses:
- Inconsistency in quality: The experience during the first visit was positive, but the second visit resulted in crooked and breaking nails. This lack of consistency suggests a potential issue with training or attention to detail.
- Extensive wait time: A 2-hour wait for a simple pedicure is excessive and highlights inefficiency and a poor management of time.
In conclusion, Jasmine's Nails place has several strengths, including efficient service, friendliness, skilled staff members, and a welcoming atmosphere. However, there are notable weaknesses, such as inconsistent service quality, lack of attention to customer preferences, inexperience or inadequately trained staff members, and concerns about selling counterfeit products. These weaknesses should be addressed and improved upon in order to provide consistently satisfactory experiences for their customers.
Best TL Reviews
We were walk-in’s and they took us within 5 minutes. They were extremely nice and used all new tools. They had some suggestions but weren’t pushy at all. We came in for a pedicure and left with a manicure as well due to their talents and kindness. We will definitely be back!
Went in on a Friday night to see if they would help me fix my nails after another local nail place left them a mess and refused to fix them. The ladies did their best to get my nails looking better and added a top coat. I will be back for my next dip appointment.
Jan is amazing! So artistic and everyone in the place was so nice and welcoming! Would definitely recommend!
I don’t know the lady’s name but she was wearing a hold and jade budda necklace and I think short black hair. She had her nails done in a pink and black marble effect with gold in it. I asked her if she could do my nails like her and she confidently said yes. After asking her to fix a few nails because of how terrible and uneven they were I was still left with horrendous nails and $75 less. Pics for prof
This place sucks. Don’t waste your time or your money. Asked for narrow square nails and came out with DUCK FLARE. Not only that but Heidy filed the sides of my nails and dig into my skin and broke skin. I am beyond livid. These places you can’t exactly not pay, so of course I paid and now I have to soak these ugly things off and allow my natural nail to heal. What a disappointment. Not only the terrible nail service but this place sells fake designer clothes, bags, shoes, jewelry. CHEAP.
I’ve gone to Jasmine’s nails a few times now and they do such a great job! They have so many color options and are reasonably priced. They even give you a punch card if you’re a returning customer. Julia does my nails and she’s amazing.
My first time going here was great quick pedicure during my break and they came out great. But oh jeez my second time was pure hell, nails were crooked and breaking. It took almost 2 HOURS for a simple pedicure.
I used to come to this salon all the time and now I remember why I stopped. I walked in right at 3:30pm and only one person was waiting. The lady was irritated that I walked in and told me she was busy and to come back. Told her I wouldn’t be back at all. She said okay bye. Wish I got her name.
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Jasmines Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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