Elegant Nails

+1 941-366-7078

120 N Lime Ave, Sarasota, FL 34237 United States of America

Open Today: -

Quick Facts About Elegant Nails

Elegant Nails Place has received a mix of positive and negative comments, which allows us to analyze its strengths and weaknesses. Based on the feedback provided, we can identify several key factors that contribute to the salon's perceived strengths and weaknesses.

One of the main strengths mentioned in the comments is the salon's focus on quality over quantity. Customers appreciate feeling like a valued customer rather than just a number. This indicates that the salon prioritizes providing a personalized and attentive experience to each customer, which is a significant advantage in the nail salon industry.

Additionally, the salon is praised for its pedicures, which are considered excellent and a good value for the price. Customers who have visited multiple times within a short period also recommend the salon, indicating a level of consistency in service quality. This suggests that the salon has skilled technicians who consistently deliver satisfactory results.

Despite these strengths, there are a few weaknesses raised in the comments as well. One recurring concern is the location, which is described as shady and off-putting. This may discourage potential customers from visiting the salon, especially those who prioritize a more upscale and posh atmosphere. The presence of homeless people in the area, although not directly related to the salon, contributes to the negative perception of the location.

Another weakness mentioned is an incident where a customer had a negative experience with a technician who used a dremel tool to remove gel polish. This situation highlights a lack of proper training and knowledge among some technicians at the salon. Customer complaints about the technician's attitude and lack of communication skills also reflect poorly on the overall customer service experience.

While there are both strengths and weaknesses to consider, it is essential to note that the majority of the comments are positive. Customers express satisfaction with the service quality and value for money at Elegant Nails Place. The salon's strengths lie in its focus on quality, personalized service, and expertise in pedicures. These strengths contribute to a positive customer experience and encourage repeat visits.

On the other hand, the location and negative experiences with specific technicians signify areas for improvement. The salon would benefit from addressing issues related to customer service, such as rude behavior, poor communication, and lack of proper training. Additionally, considering improvements to the salon's ambiance, such as adding background music, could help enhance the overall customer experience and lessen the impact of potential wait times.

In conclusion, Elegant Nails Place demonstrates several strengths, including a focus on quality, personalized service, and expertise in pedicures. These factors contribute to positive customer experiences and recommendations. However, the salon's weaknesses, such as the perceived shady location and concerns about specific technicians, indicate areas for improvement in terms of customer service and training. By addressing these weaknesses and building on their strengths, Elegant Nails Place can continue to enhance customer satisfaction and build a strong reputation in the industry.

Best TL Reviews

Very nice worked more on quality then quantity. I felt like a true customer and not a number.

Got an excellent pedicure. Was a Good Value.

The location is a bit shady and put me off initially but I'm really glad I tried their mani pedi. Great service, really pleased with my mani pedi. I have been there twice in the past month and definitely can recommend them.

I went there for a pedicure. The woman tried to remove my gel polish with a dremel tool. I told her she was hitting my skin with it, and that it hurt, and that she should use a file instead. She wouldn't or couldn't figure out how to remove my polish without that darn drill. So I left. Ridiculous!

After reading reviews I was a bit hesitant about going. I had a great pedicure & gel manicure, by the gentleman there. On top of doing an excellent job, the price was an amazing value!!! The neighborhood isn’t your typical posh Sarasota area, there were a few homeless people hanging on the corner of the plaza. But if your going during the daytime hours, you are very safe in this area and they don’t bother you at the salon. Don’t let the area deter you from going and getting a great mani-pedi. The salon is nothing fancy, so if your looking for a spa like retreat this isn’t the place for you. But if your looking for a great mani-pedi and at the best price in town, this is your place!

If I could this them NO stars I would, I went there to get a full set, the lady with the glasses on had the worst Attitude. I was talking to her and she put both her headphones in. So I told her that’s rude because if you doing my nails I should be able to communicate with you. He response was “you’re too picky”. Like are you serious??

Me gusta como dan el servicio. Pero es un lugar pésimo al esperar demaciado tiempo, cuando llegue pregunte por full set y me dijeron que si había tiempo, pero nada, después de 1 hora llegaron 3 personas y los atendieron antes que ami. ???? lamentablemente ni sin sinceros en decir cuanto al tiempo tiene que esperar uno por el servicio.

Visiting in town, and really needed to see one of the techs to assist me in doing my nails and feet.

Although, I waited a few because I did not have an appointment, as I expected a wait time: the service I received was sincere and stellar.

I appreciate being taken in and handled as a walk in. I appreciate this business and it's owners as they are hard working people which is apparent as I observed.

Thanks for the great service.

PS I'd add music to help alleviate the wait time. :)