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aNAILogy Spa

+1 630-444-1540
1081, 2460 W Main St STE 104, St. Charles, IL 60175 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About aNAILogy Spa

ANAILogy Spa seems to have several strengths based on the comments provided. One of the main strengths is the expertise and skill level of the nail technicians. Many customers commented on the amazing job done by the technicians, specifically mentioning Jenny, Julie, Molly, and Nicole. Customers praised their attention to detail, perfectionism, and ability to meet their specific requests. This indicates that ANAILogy Spa has a talented and capable team of nail technicians who consistently deliver high-quality results.
Another strength of ANAILogy Spa is the cleanliness of the salon. Multiple customers mentioned that the salon is always clean and well-maintained. This is an important aspect for any spa or salon, as cleanliness is crucial for creating a hygienic and safe environment for customers. The positive comments about the cleanliness of the salon suggest that ANAILogy Spa prioritizes cleanliness and takes the necessary measures to ensure a clean and sanitized space for their customers.
Customer service is another area where ANAILogy Spa appears to excel. Several customers mentioned that the staff, including Scott and Amanda, knew them by name and provided a friendly and welcoming atmosphere. This indicates that the staff at ANAILogy Spa takes the time to build relationships with their customers and create a personalized experience. The positive comments about the customer service also imply that ANAILogy Spa values their customers and strives to make each visit a pleasant and enjoyable one.
Punctuality and efficiency are also mentioned as strengths of ANAILogy Spa. Customers commented that the spa is on time with appointments and that the service is quick. This is essential for customers who lead busy lives and appreciate a spa that values their time. The ability to provide prompt and efficient service contributes to a positive customer experience and may lead to customer loyalty.
ANAILogy Spa also appears to be inclusive and accommodating to customers with disabilities. One customer mentioned that they were able to receive a pedicure despite being restricted to a wheelchair. The staff, particularly Amanda and Molly, were praised for their helpfulness and attentiveness in ensuring the customer's comfort. This demonstrates that ANAILogy Spa is committed to providing accessible services and strives to meet the unique needs of all their customers.
However, ANAILogy Spa is not without weaknesses. One customer mentioned a negative experience with a nail technician named Lyn. The customer felt neglected and ignored during their pedicure appointment, with Lyn not speaking to them or making eye contact. This highlights a potential weakness in the customer service and communication skills of some staff members. Consistency in customer service is crucial for maintaining a positive reputation, and ANAILogy Spa should address any issues regarding staff professionalism and attentiveness.
Another weakness mentioned by a customer was the lack of hot water for the pedicure soak. This suggests a lapse in attention to detail and a failure to provide a relaxing and enjoyable experience for the customer. Attention to small details like water temperature can greatly impact the overall customer experience, and ANAILogy Spa should ensure that all aspects of their services, including basic amenities, meet customer expectations.
In conclusion, ANAILogy Spa has several strengths that contribute to a positive customer experience. These include the expertise and skill of their nail technicians, the cleanliness of the salon, the friendly customer service, punctuality, and inclusivity. However, there are areas that can be improved, such as consistently providing attentive and professional customer service and ensuring that all aspects of the services, including small details like water temperature, meet customer expectations. Overall, ANAILogy Spa seems to be highly regarded by many customers, but there is room for growth and improvement.


Best TL Reviews

Jenny always does an amazing job. However, this time she KILLED IT! She knocked these details right out of the park and I am beyond impressed w/ her attention to detail. There’s nothing she can’t do! Perfect nails for my upcoming trip thanks to her! The Salon is always clean, Scott knows everyone by name, and the pedicure is to die for! Can’t say enough positive things about them! Try them out they are wonderful and on time w/ appointments! Love them!
My first time here, After trying other places paying so much for such a low grade job on my nails????????. Today I got Julie to do my nails and she did an amazing job! she is such a perfectionist and I loved how she did my nails and how she handled it all what I wanted just awesome ???????? I will be coming here most definitely
Today was my first time at Anailology and service was quick and detailed. Everything was clean. My nail tech was friendly and thorough. It’s hard to find someone who can work with small nails but he did a great job. The customer service up front was wonderful. I will be coming back regularly!
i’ve been going to aNAILogy for almost 3 years, and have never left unhappy! the staff are amazing, and i often request Molly as my nail tech! my most recent set (pictures below), i had Me, and she did an absolutely amazing job! i showed her a picture of what i wanted (picture below) and she did a beautiful job! she took her time, was very friendly, and didn’t rush or anything at all. i’ve always loved this nail place, and will continue going there! Thank you to Me, and Molly for always giving me beautiful nails to show off!
Molly has been my nail tech for 8 months. I enjoy the relaxing atmosphere and good conversation. They do great work and are reasonably priced. Today I had brow tinting performed which is a new service offered by Nicole. She did a phenomenal job! I highly recommend Nicole for brow and lash services!
I’m thrilled to have finally found a salon willing to provide me with a pedicure as I am restricted to my wheelchair . Amanda was wonderful when I phoned and took her time to find out what my needs were. Molly worked with me and was fantastic, always checking to make sure I was comfortable and asking if she had questions. I will definitely return and highly recommend, my fingers and toes look great!
I first visited this nail salon a few years back for my wedding and they did a great job. I decided to come back for a no chip manicure after a hiatus and Jimmy did an amazing job. My nails are absolutely beautiful! And I was in and out in less than 1 hour!! I will be back again for sure.
Was the worst pedicure I've had. My nail technician was Lyn. She didn't speak to me or make eye contact with me once. I tried to get her attention when she was cutting my nails but she was too busy chatting to nail tech next to her. If she doesn't like her job she shouldn't be doing it.
Incredibly disappointed i spent $75 there today! My water wasn't even hot for the soak. Will not go back!
never spoke to me or made eye contact once. I asked her to no cut my toe nails but she was too busy chatting to the nail technician next to her

Place Pictures

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aNAILogy Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 11:00 AM - 04:00 PM

How to go there

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