Quick Facts About Fancy Nails Salon & Spa
Fancy Nails Salon & Spa has both strengths and weaknesses, according to the comments provided.
Starting with the strengths, one customer mentioned that the nail technician Joe did a fabulous job on their nails, replicating the desired design from a photo. This indicates that the salon has skilled technicians who can deliver high-quality nail services. The customer also praised the friendly nature of the staff, suggesting that the salon has a welcoming and customer-oriented atmosphere.
Another comment highlights the positive experience of making appointments with Joe, stating that every time the nails have been perfect and replicated according to the provided picture. This suggests that the salon is organized and efficient in managing appointments, ensuring that customers' needs and preferences are met.
One customer mentioned that the new manager, Joe, has made a lot of positive changes in the salon, resulting in an improved experience. This implies that the salon has a responsive management team that actively seeks to enhance customer satisfaction and overall quality.
Additionally, some customers mentioned the cleanliness of the salon and the skillfulness of the technicians. This indicates that hygiene standards are maintained and that the technicians are proficient in performing nail services.
However, there are also weaknesses that are evident in some of the comments. One customer had a poor experience when they arrived close to the supposed closing time but were turned away without being serviced. This reflects a lack of flexibility and a poor understanding of customer service.
Another customer had a negative experience with the manager, Joe, who supposedly did their nails improperly and then argued about the additional charges for fixing the issue. This suggests a lack of professionalism and customer focus on the part of the manager.
Another comment highlights a mediocre experience, where the gel polish was not properly removed, leaving nails weak and some color remnants. This indicates a lack of attention to detail and competence in the technicians who performed the service.
One customer mentioned that Joe often tells them "no" when they visit, suggesting that the salon may have limitations or restrictions on certain services. This can be seen as a weakness, as it may lead to frustration and dissatisfaction among customers.
Overall, Fancy Nails Salon & Spa has strengths in terms of skilled technicians, efficient appointments, and responsive management. However, there are weaknesses concerning customer service, attention to detail, and flexibility in accommodating customer needs.
Best TL Reviews
I came to visit my sister and I showed the nail tech JOE the picture that I wanted, he did a fabulous job! with my nails it looks identical to the photo I showed, Everyone was so sweet!
For those of you that had a bad experience I highly recommend going to the nail tech I went too!!!! thank you again I love them
My first original visit here was great! I really liked the lady that did my nails. I came in Monday January 30th just wanted to get my nails removed to allow them time to be natural again. The store hours show they close at 7pm, I was told they take there last appointment at 6:30pm. It’s 6:15pm when I was told about the cut off time so it still didn’t make sense. I was told unfortunately no one can help me and to come back tomorrow. Really poor customer service.
I would recommend making an appointment here for your next manicure. I always make an appointment with Joe and every time my nails have been perfect. I can show a picture, and the picture is replicated perfectly. All staff is friendly and prompt each time I visit.
*UPDATE* So recently I was invited back to have my nails done by the new manager, Joe. I visited twice just so I would know that his work was consistent and I was very pleasantly surprised both visits! The best thing they did was putting Joe in the management position, he has made a lot of changes in the salon and it has a whole different feel when you walk in there! The quality of the work is fabulous! (Posted a pic below)
DO NOT LET THE MANAGER DO YOUR NAILS! I had a fill 9 days ago with gel polish, 4 days later one of my nails had a huge bubble which eventually popped leaving holes in the polish all the way to the nail. The other nails were "soft".
When I got back from my trip I went in and showed the manager the defective nail polish, once my nails were redone he tried to charge me $25 FOR A NAIL CHANGE! A nail change that shouldn't have been necessary. When I refused payment he argued with me telling me it was my fault then threw a tantrum and told me to pay whatever I wanted. Hello? Not paying anything.
I gave the girl a tip and told him I wouldn't be back, he said that was fine. Everytime he has done my nails there is something wrong with them. The other techs are wonderful though.
Wow, way to treat a loyal customer.
Went in with some old poly-gel on and some rough nails and Joe did an AMAZING job. Removed the old and did acrylic in about an hour. Really a great experience.
I have had a full set of acrylic nails and a pedicure. I have returned to have the nails filled, after 2 weeks. I am very pleased with my nails. The Salon is spotlessly clean and the technicians are very skilled.
I just recently moved like 3 mins away and was excited to have a nail shop so close! My experience was mediocre at best! They took my gel off with only a drill which caused my nails to be super weak and not all the gel color was removed! Also same with the gel on my toes! It isnt even like it is cheaper then other shops!! Looks like I will have to travel for good nail care! Disappointed is an understatement! The polish on my toes I could have painted better and not great cuticle care at all!
good for eyebrows that's it . I went to to a new place bc everytime I go Joe just tells me no. so I went to a new place and tipped the lady 18$ and for a full sett , powder dip and two designs it was only 52$
Place Pictures
Fancy Nails Salon & Spa Info
Amenities
Health & safety
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Appointment required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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