Prestige Salon

+1 203-372-4116

5065 Main St Ste 124, Trumbull, CT 06611 United States of America

Open Today: -

Quick Facts About Prestige Salon

Prestige Salon is a place that receives mixed reviews from customers. While some customers have had positive experiences and are satisfied with the services provided, others have had negative experiences and are disappointed with the results. In order to fully understand the strengths and weaknesses of Prestige Salon, it is important to analyze the comments provided.

One of the strengths that can be inferred from the comments is the quality of service provided by the salon. The comment about the hairstylist doing a "wonderful job" and the recommendation to others suggests that the salon has talented hairstylists who are able to deliver satisfactory results. This is further supported by the comment about the hairstylist who did a great job with the partial highlights.

Another strength mentioned in the comments is the customer service provided by Prestige Salon. The comment mentioning the "Great response" and "customer service" suggests that the salon is responsive to customer inquiries and concerns. This is further reinforced by the comment about the salon responding immediately to a Facebook message and accommodating a last-minute appointment.

Furthermore, the reasonable prices mentioned in one of the comments can be seen as a strength of Prestige Salon. This suggests that the salon offers competitive pricing, making their services accessible to a wider range of customers.

However, there are also weaknesses that can be inferred from the comments. One of the weaknesses is the lack of communication between the stylist and the customer. The comment about the stylist being on the phone throughout the appointment and not listening to the customer's requests suggests a lack of professionalism and attention to customer needs. This is further supported by the comment about the stylist not understanding the customer's complaints.

Another weakness mentioned in the comments is the inconsistency in the quality of service. While some customers have had positive experiences with certain stylists or barbers, others have had negative experiences and were disappointed with the results. This suggests that there may be a lack of consistency in the skills and abilities of the staff at Prestige Salon.

Additionally, there are customers who have raised concerns about the professionalism of the staff. The comment about the stylist taking personal phone calls during the appointment and not engaging with the customer suggests a lack of professionalism and a disregard for customer experience.

Lastly, there are a few comments that mention the appearance of the salon and the staff. The comment about the salon looking like "barber students" and not being able to do certain services like shape ups suggests a lack of professionalism and expertise in certain areas.

In conclusion, Prestige Salon has a number of strengths, such as the quality of service provided by certain stylists, the responsiveness of the salon to customer inquiries, and the reasonable prices. However, there are also weaknesses, such as the lack of communication and professionalism displayed by certain staff members, inconsistency in the quality of service, and concerns about the appearance and capabilities of the salon. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Prestige Salon.

Best TL Reviews

anyone with vision can see that this haircut is not good, but for whatever reason when I brought my complaint to the manager Tina she couldn’t understand what was wrong. I’ve had so many bad experiences at this salon i don’t know why I went back. I needed a trim and flat iron for my birthday the next day and I thought it was simple enough for any hairdresser to do. I was wrong. $70 later and my hair was botched. I hate it here.

I haven't gotten a haircut in 5 years, the artist did a wonderful job and definitely deserved the tip I gave. I'd recommend this place to anyone. It was fast service, no waiting. Nice people and energy.

Great response, customer service and even more amazing results!!

My 17 year old daughter was in desperate need of a highlight refresh for a formal dance - of course last minute

… and after calling half a dozen places we’ve gone to before - they had no appointments that fit timing after school.

I sent a Facebook message - late, after hours to prestige Salon at Trumbull mall and they responded immediately next morning …

I booked an appointment that day and Albana, the stylist assigned, did the MOST amazing job ever!!!

Happy mom- happy teen girl!!! Priceless

(and for a super reasonable Salon price too )

I feel bad for this because the guy was super nice but, we agreed a 1/2 length fade on the sides which was fine. We agreed on a little off the top and he proceeded to take a buzzer straight to the top of my head. My hair hasn’t been this short in over 10 years i am very disappointed. :/

A little pricey they look like barber students and they don’t do shape ups with blaze. Customer experience is good. I’ve been there a few times best barber I’ve seen there so far is latesa person

My hairstylist (??) was on phone through out my hair wash, haircut. was talking loudly with someone on phone n stopped only once to ask, do you need layers, another time before ending haircut to tell I got good hair. I tried to stop n tell her 2-3 times that I needed different than what she was doing , all I got was 'aha' n a nod. I could see other hair stylists in the salon having a conversation with their customers or quote while giving a haircut. this is a pathetic experience. How did the owners of the business allow them to be on phone while on the job (who ever they are)

I took my daughter Hailey to get her hair partially highlighted today and it looks great. Virginia did an awesome job with her hair. This was our first time getting something like that done and we love it.

They do fantastic work for a fair price. I’ve only been with one of the barbers Benni, and he has never let me down!