Asian Garden

+1 575-488-1099

1200 N White Sands Blvd, Alamogordo, NM 88310 United States of America

Open Today: -

Quick Facts About Asian Garden

Asian Garden place has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is that they have good vegetarian and vegan options. They are able to customize dishes to cater to the needs of their customers, and the owner is described as very friendly and accommodating. This is a positive aspect for those who follow a vegetarian or vegan diet, as it can often be difficult to find suitable options at restaurants.

The food quality is also mentioned as a strength. Several comments state that the food is good, and specific dishes such as sushi, miso soup, squid salad, and pad Thai are praised. Portion sizes are also described as large, which suggests that customers get value for their money. Additionally, the gluten-free options are mentioned positively, with one comment specifically mentioning that the server was knowledgeable about gluten and was able to provide a gluten-free sushi option.

Another strength mentioned is the great friendly service. The staff is described as nice and accommodating, and the owner is said to be friendly. This creates a positive dining experience and makes customers feel welcome. The Thai Tea is also praised, which suggests that the restaurant has a good selection of beverages.

However, there are also several weaknesses mentioned in the comments. One common complaint is the slow service or being short-staffed. Some customers mentioned waiting for a long time to be seated or experiencing delays in receiving their food. This can be frustrating for customers, especially during mealtime rushes.

The lack of responsiveness from the staff is also mentioned as a weakness. One customer mentions that it was difficult to engage the staff in conversation and that they were not very talkative. This can create a negative dining experience, as good communication and engagement with the staff is important for customer satisfaction.

Another weakness mentioned is the inconsistency in knowledge and information provided by the staff. One customer had a negative experience when trying to order gluten-free sushi. The owner's response was rude and he displayed a lack of knowledge about gluten. This kind of behavior and poor customer service can leave a lasting negative impression on customers.

There is also a customer who had a negative experience regarding pricing. They ordered a wine that was listed at a certain price on the menu but were charged double when their bill arrived. The owner and staff's response to this issue was unsatisfactory, and the customer ended up not paying for the wine and leaving without leaving a tip. This kind of experience can create a negative reputation for the restaurant and lead to negative word-of-mouth.

Overall, Asian Garden place has strengths such as offering good vegetarian and vegan options, accommodating customer needs, and providing good food quality. However, there are weaknesses in terms of slow service, lack of responsiveness from staff, inconsistency in knowledge, and issues with pricing.

Best TL Reviews

We visited this place for lunch, and they were short staffed, waited for about 10-12 mins to be seated. We asked them if they had any vegetarian food in the menu before getting seated, and they said Yes. While taking the order after asking multiple questions, we learned that all their food was premixed with oyster sauce, which does not make it vegetarian. The staff were not really responsive. It was very hard to have them to talk. Not a suitable restaurant for vegetarian/vegan people.

Really yummy vegetarian friendly Asian food! The owner is very friendly and caters to your needs perfectly no matter how you customize it!

They have good vegetarian and vegan options and any dish could be customized to your needs.

Our miso soup was served almost warm. The won tons and dumplings were not piping hot but were good just the same. The squid salad was good. The sushi was good. The chicken and shrimp hibachi was good.

I got gluten free sushi from here last year. My server was extremely knowledgeable about gluten and was able to help me and got me sushi without gluten. It was wonderful.

Today, I tried to order sushi. The "owner" answered, said they don't have gluten free because they use rice. I told him rice doesn't have gluten and asked to speak with someone else because he obviously didn't know what gluten is.

He got extremely rude with me and said there was absolutely no one else available to speak with me and take my order.

Then he hung up on me.

Absolutely horrible.

I will tell EVERYONE that he refused to let me speak with someone else for assistance and hung up on me.

This is one of our favorite places to eat. It's a little expensive, but when we can afford to eat out we like to come here. The Thai Tea is amazing, and I order the Pad Thai every time. The service is amazing (although it can be a bit slow around mealtime rushes).

The food was great considering it’s in such a small town. Portion size is huge. They got really busy and had less staff but overall our server was very nice and the food came out to be great.

Great friendly service; ordered Hibachi chicken & shrimp and pad Thai.

The hibachi was not as savory as I hoped it would be, I will not order hibachi from here again but the pad Thai was excellent.

I decided on the 4 star rating due to the quality and taste of my hibachi dish.

Although the food was excellent, we will never eat here again. We ordered "high-end entrees and wine, with a sushi appetizer. Our waiter went for the wine and returned to inform us this wine was nolonger available. There was a second white wine on the menu ($18.90) we settled for that. When our check was presented the wine was $38.00. I went to the hostess (who spoke excellent English) and pointed out the error. She explained the menu was not up to date and the price doubled. I explained I was not paying for wine if that was the case. She brought the owner into the conversation. He said the same BS, and I said I wasn't paying. Result: We did not pay for thewine wine no tip and a talk with every table on the way out the door.