Quick Facts About Salon of Elegance
Salon of Elegance has received mostly positive feedback from customers, highlighting the strengths of the salon. The strengths of the salon can be summarized as follows:
1. Knowledgeable and Helpful Stylists: Customers have praised the stylists at Salon of Elegance for their expertise and ability to provide helpful advice. Kim, in particular, has been commended for her knowledge of natural hair and her willingness to assist customers in their hair journey.
2. Excellent Customer Service: Many reviewers mention the exceptional customer service they received at Salon of Elegance. Customers appreciate the friendly and polite staff who attend to them promptly upon arrival. This contributes to a positive overall experience for customers.
3. Professional and Clean Environment: Several customers have mentioned the professional and clean environment of Salon of Elegance. This creates a pleasant atmosphere for customers and adds to the overall impression of the salon.
4. Skilled Waxing Services: The salon's waxing services, particularly Brazilian waxing, have been praised for being relatively painless and for the technique and care taken by the stylist, Shadonna. This expertise in waxing services sets the salon apart from competitors.
5. Consistent Quality of Hair Services: Customers who have been long-term clients of stylists at Salon of Elegance express their satisfaction with the consistent quality of the services. This indicates that the salon has a skilled and reliable team of stylists who consistently meet customer expectations.
However, the salon does have some weaknesses that should be addressed in order to improve customer satisfaction:
1. Wax Residue Issue: One customer complained of wax residue being left on their thighs after a Brazilian wax, which caused discomfort and embarrassment. Ensuring thorough removal of all wax residue should be a priority for the salon to prevent such incidents.
2. Inaccurate Pricing Information: A customer mentioned that the advertised discount for first-time visitors was not honored. To maintain transparency, accurate pricing information should be provided to customers to avoid any confusion or disappointment.
In conclusion, Salon of Elegance has several strengths, including knowledgeable and helpful stylists, excellent customer service, a professional and clean environment, skilled waxing services, and consistent quality of hair services. However, the salon should address issues related to wax residue and accurately communicate pricing information to improve customer satisfaction.
Best TL Reviews
Kim is the best!!!! I’m on the natural hair journey and I have no idea what I am doing lol. But she helps me all the time to figure out what I want and also gives great advice on how to keep up with my hair with it being natural. Her customer service is amazing and she is the sweetest person!! I would recommend her to anybody who is looking for a great stylist who will take good care of your hair!
I had an amazing experience! I’ve been to this salon twice for a Brazilian wax and Shadonna gave me one of the most painless waxes I’ve ever had both times. It had been a while since I had waxed and I had not shaved between and I thought it was going to be a painful nightmare BUT the technique and care that Shadonna took was unmatched to any salon I had ever been to. I would recommend this place to any and everybody! One of the most professional salons I’ve attended as well I didn’t have to wait when I arrived and someone immediately attended to me as soon as I walked in.
Shadonna has done my hair for 13 years and I have never once been disappointed with her services. The environment is professional and clean. She is knowledgeable about hair and styles it the way I want every time. Best salon around!
It was an amazing salon. I was impressed with how it looked. Everyone was very polite. I got a brazilian wax she got all the hair but she left lines of wax on my thighs and I didn't notice. So when I got dressed the wax stuck to my clothes it was constant pulling and it hurt and it was really embarrassing while it was tugging on my clothes and I was constantly pulling my pants off of my legs. When I got the wax off everything was fine. On Google it says that you pay 30$ for your first visit, that's not true. If it's your 1st or your 10th it's full price. I enjoyed my visit, but I didn't like the aftermath.
I was absolutely thrilled with Shadonna who graciously took care of me personally. Admittedly, I am a ridiculously hairy person and needless to say required extreme effort snd time. Ms. Jordan was very generous with her time especially on her day off. Simply put she did an extraordinary job. What a transformation. While it doesn’t change the fact that I “ain’t no looker” I am less hairy which is a marked improvement. Please use this salon 5 stars plus.
Brandi did an excellent job on my hair and it's nice and salt.
CaRena did an outstanding job on my hair! She styled my hair in the large knotless braids! I received so many compliments and they lasted a really long time. I will definitely be going back!!! ????????????????????????
My Stylist Kimberly knows exactly how to style my hair. I don't have to make any suggestions. She is Excellent with Educating me on different Conditioners that are good for your hair. I have color in my hair, so I have learned a few things from her...Very Attentive but Focus!!!
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Salon of Elegance Info
Amenities
From the business
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Identifies as Black-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
Crowd
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LGBTQ+ friendly
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Transgender safespace
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | Closed |
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Location
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